Just what we needed - jreardan
Our Friends at DeLong Ford do more than just sell you a car. They continue the great service. It was a pleasure to have our Escape serviced by professionals. No hidden charges or unapproved add ons. I also appreciated the vehicle "saving" tips offered by Matt and their service department. If ever there is a problem with our vehicle, I know where to look for honest professional answers. Thank you DeLong Ford. We'll be back!
Service experience - Ford
Craig and Sarah Finn work very hard to make my deal happen. Find me the truck that I wanted , in the color I wanted Service department is very knowledgeable and friendly
reiview the dealership - Bosco
I give currie a good review since this is the 2nd car i bought from the dealer since 2013. The people are helpful and friendly and answered all my questions. My salesman Larry Smith was very nice and friendly. He worked hard to get me the deal i wanted and took his time to go over my new car with me. I would recommend Larry to people i know.
excellent,kind and courteous - Scarlett
the salesman that I had was very kind and so very helpful he reached out to me and, made sure that I received the car that I requested. I would recommend Mitch to any one.
Always good service .... - mcr3020
Never a problem when you walk in door. Entire staff always helpful and polite. From management to service and parts I can say I never had a bad experience or problem that wasn't addressed and fixed...
I was well taken care of by Travis and Ben. - DIANE Tawil
He for me into a car I can afford in no time!! My granddaughter was surprised and so happy to have a brand new car!!
Excellent Customer Service - FordFiesta2013
Chris Fanella is a person of integrity and an outstanding service director who provides excellent customer service! Chris was able to diagnose the problem with my car right away. He was very informative during the process which brought me peace of mind and Chris went above and beyond in helping me get the repairs I needed while considering my budget. If you go to this location, you should ask for him. Everyone there is nice and professional but Chris Fanella is awesome and he will look out for you and he truly wants to help you get what you need.....because he's a great individual as well as a service director!
Super easy to buy! - Tfree1315
I submitted my information thinking I wouldn't get approved for a car and Dan called me on a Friday evening and before noon on Saturday he called me and had me approved and in a car I actually wanted not just a car I could care less about. It was super easy and I was in and out of the dealership pretty quick from start to finish.
Great great great! - Damardgz
Both Jesus and Jesse were very helpful and kind in helping me buy my first car! Will totally recommend friends/family to this dealership.
Friendly no hastle experience. - Paul Weaver
I recently purchased a Ford Flex from Bill Kay, Midlothian. Mike, Dan, Mark and J.P. were very informative and easy to work with. "No pushy sales tactics." They were all more than willing to work with us to put us in the vehicle we were interested in. Options for purchase of vehicle and other warranties were presented and explained. I am sure there are more people at Bill Kay Ford with the knowledge and friendliness as those we worked with. But, if you are looking to purchase a vehicle from Bill Kay in Midlothian I would suggest looking these four gentlemen up.
frendly - Pawel Kulig
sale person Karol Sikora hellp me with buying previous ford F 250 super duty diesel and know he help me with buying Explorer .he gave me and my wife great deal on both .
Everytime I go I am very satisfied with the service. - Tunabox
Everything is always great. I would recommend hawk Ford too everyone for their needs. I like the short wait time for service. Good job on everything.
Best experience! - Mary13rogelio
We recently purchased a Ford Escape 2017 and received excellent customer service from Mo Khan and Jorge Collazo they provided us with the best service and treated us as family we will definitely recommend them to anyone looking to purchase a vehicle!
Second experience was much better and great deal!!! - Suzette J Glynn
After this dealership realized I wanted more on my deal they were willing to have more accessories added. So when I went there a week later they made me a better offer on the extra items. Andre Green and the owner Mr. Sutton went above and beyond to give me a better deal. I would recommend this place to anyone.
Great Experience - Jpc1973
I called to make sure the car was available before I made the 2 hour drive. When I arrived the next day in the 20 degree coldness it was inside so I could take my time looking it over. Being from out of the area, Mark guided me on a nice test drive, not just a quick spin around the corner. He was fantastic answering all of my questions. Everyone at the dealership was very friendly, down to the guy detailing the cars. If I lived closer, I would certainly use them again.
Always a pleasure - ELBlack
My aunt suffered a brain injury in a car accident and needed to replace her totaled car quickly. She was very nervous about going alone and asked me to help her. Isaias was extremely patient with her and did a tremendous job explaining the process and answering her questions. I have purchased many vehicles here. Would definitely recommend Joe Rizza Ford. The level of professionalism can't be beat. All the staff was friendly and accommodating of us and my three small children, which made this experience all the more pleasant.
My Only Car Dealer for 27 Years! - AlanD96
I bought a Ford Contour here in 1989 and had such a great experience I've never gone anywhere else. Neal Snyder has sold me my last several cars. He's been so helpful and HONEST. I check out prices on the Internet as most of us do now before visiting and he's always matched or even beaten the prices I've found. The service department is great also. If you're interested in a Ford, no reason to go elsewhere.
Friendly - Nellieg03
Everyone is so friendly here at Green! They picked a car for me that I love withoit much info at all! I am also super excited for my free car washes! Before I would spend $10 or more for a car wash!
Top Reviewed Specialists At This Dealership
Treated with Respect! - Weis23
Purchased a used car from Ron Keller at Schaumburg Ford. The professionalism and respect I was shown throughout the entire process was second to none. I was amazed at the transparency during the deal. I was never surprised by a "hidden" fee or told half-truths.
The finance department treated me like a family friend and Brian Plyam seemed genuinely concerned about my purchase, respectfully gave me options to protect my purchase and did not use high pressure sales pitches to get me to buy additional items.
My car was delivered in like new condition, Jose's (the porter)work on it was incredible, you could definitely see his attention to detail and that he took pride in his work. I'd definitely use Ron Keller and his team again for a car purchase.
Great people to deal with! - Quentin Maxwell
I live 5 hours away from B&B and found a 2007 Dodge Dakota truck online through Keys & Wheels.com. I didn't want to drive that far without knowing more about the truck then be disappointed. I called and talked to Bob one day and Chad another. Both were very helpful in telling me exactly what condition the truck was in. I felt very comfortable to make the trip. I was very pleased that I did! The truck was very accurately represented and they made me a deal I couldn't refuse. I'm very happy with the truck & the more I drive it the happier I get. I would definitely recommend B & B Motors to everyone. They are very good people!
Great purchase. - captiva1
We drove 5 hours each way to pick up my new (used) car and it was well worth it. Everyone there was great. Love my new vehicle.Thanks to the great staff for making it easy.
Creme de la Creme - Dehmlow4
After buying my second car from Skip Warren and being assisted by Brandon Wiley, I am convinced Buss Ford has the nicest and most helpful sales team in McHenry County. Skip went out of his way 4 years ago to get a young college student with bad credit (me) into a nice car that was reliable and affordable. Today I'm happy to shake his hand as he hands me the keys to my 2016 Ford Focus. Thank you Skip, thank you Brandon and thank you Buss ford! You take the hassle out of buying cars and make your customers feel like family.
My first new car, best dealership experience I've ever had. - Analuz_alanis
I submitted a request for more information on a car and not four minutes later Jake called me up and helped figure out what I was looking for, he then scheduled an appointment with me at my convenience. I ended up going earlier than my appointment day and Jake took me right away. He was very helpful and eager to help me find my right choice. As a college student I was worried about price and loan applications but Jake was so wonderful, he gave me all the options I could choose from, let me test drive to see if my choice was a right fit for me and made my trade in and loan application process easy and painless. Jake was very professional and did not pressure me at all like I've had in the past with other dealers. We then went with Veronica who helped us with all the paperwork and needless to say she was wonderful as well, everything was quick, easy and she explained things so you knew what you were signing. Overall my experience was absolutely wonderful and I drove out in a brand new 2016 Ford Fiesta. I highly recommend this dealership and Jake!
Very pleasant and comfortable experience - cargal
Right from the start my online inquiry was answered. by Jacob Packley. I went to the dealership to see the 2012 Lincoln MKZ., travelling from Joliet. Jacob met with me, he was very nice and personable. We went for a test drive he was very knowledgeable about the features of the car. Later we talked numbers, I met Bob the sales manager, he also was very nice. Jacob, Bob and I hammered out a deal and had a pleasant time doing that--no stress !!!! We agreed to finalize the deal on Mon. 12/7/15 as this was Sat. 12/5/15 and was getting dark. I don't like driving at night. So, Monday it was very foggy, Jacob, out of the kindness of his heart offered to drive to Joliet to get me. I am 65yrs. old and had concerns about the weather. I thought his coming to get me was so kind and considerate. We finished the deal, saw Bob again, met Mike in financing, had a great experience @ Greenway Automotive--thanks GUYS !!!!!!! TERRI LOUTOS
Awesome experience buying a pre-owned car over the Internet! - abalakri
We bought a pre-owned 2014 Ford Flex from them and had it shipped over to California without ever seeing the SUV in person beforehand. It was a great experience from start to finish. Fair and transparent pricing. Prompt and comprehensive communication every step of the way over email, which is very rare even from local dealerships one has visited in person. We asked many questions about the condition, service and ownership history of the car and received immediate, truthful answers that we later verified. We asked about extended service contracts, but there was no push to upsell anything. We asked for a Carfax, which they did not have, so purchased ourselves, but they did provide one of their own before the sale was concluded. They took it upon themselves to clean and service the car (oil change etc.) and had it carefully loaded and shipped on the carrier of our choice. Chuck was super helpful and kept us informed at all times. Cannot say enough good things about this dealership. We hope they live long and prosper.
Oil/Lube/Tire Rotation - skazubow
Service was able to get our car in with very late notice. Appreciated their willingness to work with us under our circumstances. Received a follow up phone call when car was ready for pickup.
5 star experience - Lisa1
This was my family's first experience at Jim Hayes. I think Chris Street was the perfect Salesman for us. He was recommended by family friends. he was very professional, polite, easy to talk to and personable. We will definitely give Chris Street a shot at our future car purchases! Thanks, Chris!!
Trusted dealership - Carol
Xamis Ford offers a trustworthy purchase and trade-in. All of my experiences have been professionally handled. Jim has come through for me with every trade-in and purchase. He has gone above and beyond to keep me a very satisfied customer. Matt is doing a great job following a family tradition.
Nothing but complete satisfaction every time.
Rick Roman Review - As good as it gets! - 987S
Mangold had a used car I was interested in, but I'm from the southeast instead of IL. I explained to Rick I'd need him to carefully talk me through the car's details as he was looking at it/walking around it. He far exceeded my expectations with his patient and detailed descriptions. He even texted me photographs of the areas he was describing. It's always a little unnerving to contemplate buying a car over an extreme distance like this, but a salesperson like Rick makes all the difference. I didn't end up purchasing the car just because it wasn't up to the collector condition I was looking for. I can't say enough nice things about honest Rick was to work with, though. Had the car been what I was looking for, I would've had no hesitation working with Rick. Highly recommended.
Great Service - Barry1626
I had a problem with the headlamp wiring twice the headlamp burned and went out they found the problem replaced the entire headlamp & wiring. Second problem I could hear rattling when I drive. The technician test drove the car with me heard the noise found it order the anti rattling clips replaced them within an hour I was done. Service technician was amazing polite and very detail in finding the problem and fixing it he made sure I was happy. Marvin was excellent in his assistance with getting the technician to take me out on a test drive and asking him to do what he could to fix what every noise I heard. They are extremely professional and I would return for service to my vehicle every time. I'm always greeted with a smile and customers first that's what I love about Metro Ford!
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