Excellent, no haggle price through the internet - Eric
I went through my bank's car buying service and came up with a great price that was significantly below MSRP. As soon as I finalized my request through the bank, 3 participating dealers were identified. Of the 3, Fair Oaks Ford was much quicker in contacting me and made a great impression, they wanted my business and would work with me in an upfront manner. Craig, the internet sales manager found me multiple cars to choose from that fit my criteria. My salesman, Jeremy, took the baton from there He helped me identify my best pick and the sale was made. I really like my 2017 Ford Fusion.
Job well done! - Mark Gordon
Mike Rich offered me a good price on my trade and was quick putting together the deal on my new F-150. Nothing hidden, no pressure, everything promised was delivered. I also like that Mike took the time to circle back after the deal to ask questions about my experience and find out what I thought could be better. The concern was genuine and I appreciated Mike's sincerity.
Mitch The Miracle Worker - Gcone8
I could say thank you to Mitch and Rock River Kia everyday for the excellent help I received. Mitch was class act and down to Earth. I recommend anyone that is looking for an automobile to contact Mitch.
Ford Fusion Sport - carwebby
We went to DeLong's to find a first car for my daughter who is turning 16. We dealt with Mike "Woody" Woods. He was great! He answered all of our questions with being pushy for us to buy from him. He even allowed us to take the car we were looking at home overnight to make sure it is what we wanted. He helped us get my daughter personalized plates right in his office. We ended up buying the Ford Fusion Sport and Woody helped us get everything done and out the door in about half an hour. His personality was great and he cared about what we were saying. Again, the one of the biggest things is that he wasn't pushy, he let us go at our pace. We didn't have time to get it detailed that day so he told us to make an appointment with them and they would detail if for free when we had time. Great experience after a great deal of looking and dealing with pushy sales people. The car was priced to sell which is another thing we didn't find elsewhere.
Super! We felt as if we made a new friend that day. - pdevine
We both felt very welcomed by Damon and his knowledge of the vehicle helped our decision to purchase our 2016 red Ford Explorer. We were very comfortable working with him. Love our new SUV!
Overall a great experience!! - New (to me) Used Car Guy
I came to this dealership with many questions. Paul, the salesman I met, was able to answer all of them. He listened to my concerns and answered then honestly and in a way I could understand. He took the time after the test drive to sit down and go over all the numbers. After a night of thinking it over, which really my mind was made up the minute I walked out the door, I gave Paul a call and arranged a time to complete the sale. The day of the sale he and the rest of the staff were very attentive and seemed genuinely excited for me, and that just made my experience better. Steve, in the finance department made the used car loan process easy and painless. He was extremely friendly and explained everything and made sure I understood before I signed anything. Sonya (I hope I remembered her name correctly) was so helpful to explain all the electronics in my new car and also took to time to help sync my phone and set up the navigation. Overall, a great experience, I'm so happy to be driving my "new to me" used car! Thanks Bredemann Ford in Glenview.
would retun and recommed - dave
overall experience was very good. salesman was courteous and friendly. wait to be billed for cash sale was too long. problem seemed to be not enough personnel on hand to handle traffic. would recommend to friends. also would recommend mo to anyone in need of vehicle. joe in finance was very efficient and courteous also. dave s. eaat hazelcrest il
Very happy with our experience - Tori Dies
great experience at kunes country ford and lincoln. Joe is a wonderful salesman and got us into a brand new ride!!! He know's what he is talking about. and demonstrates very well!!! He even drove 2 hours to drop a rental off to us so our car could have the xzillon put on. 5 stars!!
Second time customer - Ruth B
A couple years ago I purchased a Subarau CrossTrek Hybrid from AJ and have been extremely impressed with the quality of service he delivers. AJ doesn't just sell you a car, he becomes your coach and advocate for any car need that arises. When I decided to downsize from the SUV to an Impreza, AJ again stepped up to listen and understand and make sure to deliver exactly the right car for me. He's always there for his cutomers.
Hassle Free - Rita Maldonado
My 1997 Ford Explorer had lasted me 20 years and was it willing to give me 2 more years by passing the Emissions test in JUNE2015, but I was curious about its trade in value. I felt completly nervouse and anxious not knowing was to expect when I walked into the show room. I was greeted by my previous service manager Nick, now a Sales Rep, and everything changed from that moment on. Not only did the team of AHF meet my expectations but I honestly felt they exceeded them. They answered my concerns right away, test drove the cars I wanted to see and really listened to my needs as a customer. I will recommend them always and with great satisfaction. I really appreciate everything the AFH team did for me for making this next step in my life come true . Thank you !!! Nick, Frank, Arnie and John for helping me achieve my goal for 2015.
God Bless each one of you for all you have done. I hope this sincere token of appreciation reaches every single on of you. Mike Waddle keep up the great work you do, thank you too.
John Schrean - haggerty
Kelly Bluebook put me in contact with Gregg Elmore at Haggerty Ford to sell my car.
Five stars is not enough stars to describe my experience.
Gregg is awesome.
Refreshing to deal with any company these days and have this kind of experience.
Thanks very much
Great - Ford man tom from birth
I was treated honestly and not messed with. I was told on the phone what they would do and this is what did. It is not what has happened to me at other dealerships.
Our 2016 ford fusion - Caregiver
We purchased a 2016 ford fusion this past weekend. Traded in my wife's 2006 fusion. Our experience with Jesus CHUY Cardoza was as pleasant and professional as I can remember. I will be back to this dealer, and salesman when I am looking to replace my car.
Amazing! - tjloveshair84
Joe Kwaitt, was awesome, I walked in not thinking I was going to even get a car let alone a brand new 2016 Ford Focus. Thank you Joe and Dustin, for getting me my new car. They give you hope when you don't think this is any. If you want an amazing experience when buy your next I say go to Bill Kay Ford and ask for Joe KWaitt.
Very satisfied - Newcar
My sales consultant Luis Diaz was very helpful in helping me choose a vehicle. He was very helpful and accommodating with the varies aspects of my truck. A good car buying experience
Fabulous service start to finish! - Rebecca Gibbons
If you're looking for a car, ask for Tony Nykolajcuyk! He was extremely knowledgeable, personable, thorough, and even showed us a model that was better than our expectations based on price and year. The best experience at a dealership ever! Tony knows what he is doing and answered every question imaginable while staying upbeat. The whole team including Jeff and Glenn made our dreams come true. We low our 2016 Ford Fusion!! Great facility & way you do business. Nothing like other dealers & best of the Ford dealers in the area hands-down. Thank you!
Pleasant experience at golfmill ford - Hhall
Purchased my 2016 Ford Focus from Greg who made sure I got it in the color I wanted. Very understanding, honest, and respectful salesman. Highly recommended
No ordeal - Pn2016
Sometimes car shopping can be an ordeal. It was not at Westfield Ford.
Nick Stepici was great. He listened to what I wanted in the Escape and explained all the features and answered all my questions about the vehicle and the paper work that goes along with purchasing a new car.
My family has bought our last several cars from Westfield Ford and I do not hesitate to recommend Westfield Ford.
New car purchse - John
I have been dealing with rizza ford since our first Explorer purchase in 2002. Their service is excellent and they have taken great care f my car. Yesterday we purchased a 2016 Explorer and were very happy with their knowledge and patience in helping us to find the exactly what we were looking for at the price we could afford.
Blessings - Jishell1982
I walked in just to inquire about a trade in not even thinking anything would happen and low and behold I walked out with a brand new car with 0 miles
Car Buying Made Simple - briana9097
I came in knowing exactly which car I was interested in and Bruce helped me get a great deal on it. Gave me a great value for my trade in car and I even got some money off of what I thought I'd be paying because I paid cash and didn't finance. Hamde was very informative about every page of paperwork I signed and I was confident that I didn't sign anything that said I had to give up my first born child and three toes. Overall great service and very professional even though we were there for a while after closing hours. Very satisfied.
Bob Rohrman Schaumburg Ford delivered - Moishe Raitman
I was very cautious after reading some of the reviews. However, my general experience was only positive. The car I was interested in was as described. I was not harassed nor pressured. What ever they quoted and told me was exactly how it was. I was not charged any "pro-package" fee. The 3 reps I worked with were respectful, courteous and overall I felt credible and trustworthy.
Great deal and excellent service - marys
I recently found a vehicle online and inquired about it. It took less than 30 minutes for someone to contact and get me all of the details that I asked for about the car. Two hours later I was at the dealership and when i got there all of the sales consultants were busy so I dealt with Dean Carlson. He is a fantastic Sales Manager that saw me from the beginning to the end. Very knowledgeable and very considerate. Less than an hour later I was driving my new car off the lot and headed home. That was by far the best experience I have ever had at a dealership. I will definitely be back and will always refer them to my friends and family.
Thank You - margie phelps
Would like to say Thanks to Darryl Zerfowski and his team on the excellent service I received on my GMC Terrain in their care. I appreciated he took the extra steps to ensure this was a smooth experience. He worked with two insurance companies to complete the work to my SUV and ensured I had transportation during this time. Darryl even ensured I was aware of another issue with my tires during this unfortunate accident. This was also corrected.
Thanks so much Darryl and team
Creme de la Creme - Dehmlow4
After buying my second car from Skip Warren and being assisted by Brandon Wiley, I am convinced Buss Ford has the nicest and most helpful sales team in McHenry County. Skip went out of his way 4 years ago to get a young college student with bad credit (me) into a nice car that was reliable and affordable. Today I'm happy to shake his hand as he hands me the keys to my 2016 Ford Focus. Thank you Skip, thank you Brandon and thank you Buss ford! You take the hassle out of buying cars and make your customers feel like family.
Great Team - DaveB2112
I've been thinking new car for a awhile and waiting for the best time for me to buy. The team at D'Orazio Ford has been helpful and patient with my endless questions. Over the weekend I had them run the numbers and see what they could do for me. Not only did I get a new car, 2016 Escape, I got a deal that lowered my previous car payment and saved me money on my insurance too. Anyone who complains about the car buying experience hasn't been to D'Orazio Ford. Nice job guys!
Very pleasant and comfortable experience - cargal
Right from the start my online inquiry was answered. by Jacob Packley. I went to the dealership to see the 2012 Lincoln MKZ., travelling from Joliet. Jacob met with me, he was very nice and personable. We went for a test drive he was very knowledgeable about the features of the car. Later we talked numbers, I met Bob the sales manager, he also was very nice. Jacob, Bob and I hammered out a deal and had a pleasant time doing that--no stress !!!! We agreed to finalize the deal on Mon. 12/7/15 as this was Sat. 12/5/15 and was getting dark. I don't like driving at night. So, Monday it was very foggy, Jacob, out of the kindness of his heart offered to drive to Joliet to get me. I am 65yrs. old and had concerns about the weather. I thought his coming to get me was so kind and considerate. We finished the deal, saw Bob again, met Mike in financing, had a great experience @ Greenway Automotive--thanks GUYS !!!!!!! TERRI LOUTOS
Trade in - Khand124
They were real good at helping me find a good car. They took two cars in for a trade. This is my third car got from them.
This place is simply the BEST! If you are looking for a... - ElleWood
This place is simply the BEST! If you are looking for a new or used car, and want the very best in customer service and pricing, please visit Harvard Ford. We took the drive from Naperville, it was so worth the time. To Debbie, Bruce and Tony --- Thank you so much! Our son absolutely loves his new wheels...........People, seriously, it just doesn't get any better for car buying! Harvard Ford has earned our respect, we will be back.
Highly recommend!! - arisinger3
We purchased a used car for our daughter and Jeff was amazing to work with from the beginning. She had a particular car in mind and he worked hard to find her exactly what she wanted. High recommend Jackson's....great buying experience and we will return for our next purchase!!
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