Top Notch Service - jmb1980
We received excellent service from the moment we first walked through the door to the moment we walked out with the keys to our new Ford truck. Everyone took wonderful care of us, especially Brenda! Next time we are in the market for a new vehicle we know without hesitation where our first stop will be.
Top Reviewed Specialists At This Dealership
Excellent service and No pressure sales - Gardo99
Enjoyed the experience with sales and Mgmnt..
No High pressure sales. Offered snacks and refreshments.
Dealership was clean and had great accomodations.
Got a great car
Best salesman I've ever dealt with. - Rito Balducci
Pete Porzio is by far the best car salesman I've ever dealt with. I dread the car buying experience mostly because of past interactions with salespeople. Pete was awesome, I felt he had my best interests in mind and I wasn't just a customer. He listened to what I said and actually recommended another (and less expensive) car, based on what I told him it would be used for. He gave me plenty of options to choose from and took the time to explain everything in detail. He went out of his way to get the car to me as quickly as possible (it was at another dealership far away). Even after all the paperwork was signed, he still came out to the car and went through a lot of the features to make sure I was comfortable with them. I felt that Pete was very honest and a great person to deal with! Pete is the model that all salespeople should be!
Outstanding Customer Service - Happy Customer
When I pulled into the car lot, I was not real sure what I wanted. Mitch Edler told me about a 2016 Kia Optima that only had 4K miles on it. We took it for a test drive and I knew that was the car for me.
The night I was there they were shorthand on sales guys and it was busy. Mitch not only took care of processing this car for me but was multitasking by helping satisfy other customers needs too.
I would recommend Mitch and Anderson Kia to any of my friends and family. They are definitely friendly and professional group of people.
Love our hometown dealer - gschmidt
Was lucky enough to find the perfect used truck here in Waterloo. We like to work something out locally if at all possible. We've bought from Sunset in Waterloo in the past and have always had great service from the purchase to the on going maintenance. David Wedemeyer was great to deal with and would highly recommend him and Sunset in Waterloo.
Always a positive experience - CMax
We've been customers of the Bredemann dealerships for over 25 years. We've maintained the relationship because of the genuine courtesy and honesty that includes every interaction with sales and service staff. From working with Steve Travnik to find the best vehicle for our needs & budget, to learning how to use the park assist feature from Rick, and connecting our phones with Edgar, it's a positive experience from start to finish.
Awesome - Puddin709
I recently purchased a 2015 Chevy Equinox from Kunz Country, Drew Rowley was my sales person and cannot say how awesome my experience was, Drew Went Above And Beyond to get me in this vehicle with the payment I wanted, the Staff were all very gracious and you do not find this often enough, Thank You Drew, You Are The Best....
Travis was the best! - Katie Dean
Yesterday I was a bummed out owner of a 2009 Chevy Aveo. Today, thanks to Travis Bricker I am the proud owner of a 2014 Ford Escape. When I initially called Jack Schmitt I informed the gentleman on the other side that I have walked away from 4 other dealerships in St. Louis and refuse to work with anyone who was pushy, impatient, or rude. The gentleman introduced himself as Travis and assured me he was patient, no pressure, and certainly not rude. I am delighted to say that he was true to his word. I will happily recommend any friends and family to Travis and the Jack Schmitt family.
Awesome experience - Jamesnerfcole1
O.C. was very professional and attentive. I told him my situation and he took care of me right from the start and made it happen. I will always recommend this salesman and dealership because they like to keep it real. And they are really good at helping people out the best they can.
Buy a new car - Carguyrich
Awesome job amazing sales management and financial I will recommend this to everyone
Very nice and friendly people they treat you like family great job
Chuy is the best! - stevo416
For a great deal and experience work with Chuy! I didn't think they could get me in the truck of my dreams at the price I needed to be but they made it happen. Very please with this this dealer and this is my second vehicle from them within a year.
Good experience in the end! - dlofx
I waited a few weeks to write my review to let any unfair buyer's remorse pass. I have to give credit to my salesman: Bob Hunter was great to work with overall and should be credited with making the sale and follow-up service experience a better one.
Bob reached out to me after my initial price request via email was turned down. He emailed and said they would be willing to work with me on the price I requested. That was good news! We decided to test drive on a Monday night, an hour before they closed. I made it clear to Bob that I was likely not purchasing that night. If all went well, I would be back the following day to make the purchase. We test drove the car, ended up really liking it, and Bob asked what it would take to drive home. I told him if they agreed to the price and concessions, I saw no reason we couldn't make it happen that night. We ended up agreeing to purchase the car that night for what we thought was a more than fair deal.
I suppose any issues I had could be attributed to it being so close to their closing time. I could have done a better job of identifying issues on my end with more time. We agreed to the price, got approved for financing, and overall, it was a pretty painless experience. Two issues did arise afterwards, though. The first was we found out there was only one keyfob for the car. Admittedly, this was a personal pet peeve of the process. We called a Hyundai Dealer afterwards and got quoted over $400 for a new one. That definitely left a sour taste in my mouth and made a great deal...less great. In addition, we found after a day of driving, the driver's side door did not align properly and needed adjustment. These were things that I could have noted or remembered to ask about if I allowed myself more time.
To my surprise, Bob called me today (over two weeks after purchase) and told me they located an additional keyfob for the SUV we purchased. If I were a betting man, he went out of his way to get one made. I don't know that for sure, but in the least, he secured a second key for us. This follow-up, a few weeks afterwards, definitely made the sale in my mind. We were happy with the price, but having one keyfob really sucks for a mixed-use family vehicle. If you are still wondering about the Driver's Door issue, I can credit them with at least looking at it for free.
My only recommendation, and it is one that would apply to any dealer, is allow yourself ample time to look over the car before purchase and make note of all of those issues before purchasing. In the end, we're very happy buyers. We got the car we wanted, for the price we wanted, and a salesman that went out of his way to make things right after the fact when there was no additional incentive to do so (except maybe this review). I'd recommend Bob to friends and family for a great purchasing experience.
Great sales and management! - Evobr350
I recently just purchased a pre-owned 2008 Corvette Z06 from Mark Stillwater. I must say this dealership and staff is the best around. From start to finish they made me feel at home and comfortable. I drove 7hrs to make the purchase and still after 2 weeks cant be more happy. I recommend everyone ask for Mark, he is down to earth, caring, and easy to work with. There is no doubt in my mind Mark and this dealership will be around for a long time due to how they treat people. Awesome job and recommend to everyone reading this; you will not find a more trustworthy and welcoming dealer out there.
A wonderful and and long experience it was my 1st - Tarasia
Isaiah Remijio Made my experience a wonderful 1. He Made me and my sister so comfortable with this sale this is my 1st 1 I've always just paid cash for a car he worked very diligently and very hard with us to make sure that we were happy and I appreciate the fact that he didn't wanna put me in something that he was uncomfortable with me driving being that I'm a single mom. Thanks Isaias 2 thumbs up to you....GREAT JOB
Ice cream and cherry on top. - Marco polo Uriostegui
Jorge Collazo, did all and went beyond the call of duty. At one time that we was waiting he even offered us Ice cream. My wife wanted a ruby red color and they did not have it at the dealer, so Jorge fount it at another dealer and went to pick it up. So the Ford Fusion Ruby red was the Cherry on top of the Ice cream. The sales person is very dedicated and very knowledgeable. My wife and I will recommend the dealer and most of all the Super sales man "JORGE COLLAZO"
Great Service - truckguy
Great Professional service took care of all my issues in a reasonable time clean and friendly service just show up no appt. needed Thank You
Just Looking - Strotheide
I finally convinced my mother to look at new cars. So we go to the dealer and drive thru the lot to look at the Jeeps she sees a couple she is interested in but we were unclear on the asking price so we go in and talk to a dealer. The saleswomen did a good enough job that my mother ended up buying that Jeep instead of looking at any other dealer.
Simple! - anonymous
Great salesman and great dealership to buy a car. Very helpful and always willing to answer any questions I had. Definitely recommend anyone looking for a car to go to Reynolds Ford,
Good service - taz1321
Good people to work with had problems at the beginning, but all work out great. Everyone was always ready to help. Thank you have a great season.
Second experience was much better and great deal!!! - Suzette J Glynn
After this dealership realized I wanted more on my deal they were willing to have more accessories added. So when I went there a week later they made me a better offer on the extra items. Andre Green and the owner Mr. Sutton went above and beyond to give me a better deal. I would recommend this place to anyone.
They had the used truck I was looking for - Brett_Walker
Shawn was very helpful with my truck purchase. I lived out of town and he took pictures of the vehicle for me answered all of my questions. Once I arrived, everything on the truck was as advertised and as he said.
Friendly, Fair, but Very Slow - SherryKa918
We live in Oklahoma and traveled through 2 states to buy a truck from them. Worked out the price over the phone before we headed that way. Better deal than we could find locally. However, plan on spending the day with them. Even though they knew we were coming it took them an hour to bring it from their other lot. Another 2 hours to get the first paper with the offer price correctly printed for us to sign so they could write up the contract. Another 45 minute wait for the contracts. But we weren't done yet. We waited an additional 30 minutes for them to finish detailing a new truck and filling up the tank. All told, 4.5 hours to see the truck and sign papers. Make sure you have the owners manual before you leave. We neglected to check and are in the process of trying to get one sent to us.
Great people to deal with! - Quentin Maxwell
I live 5 hours away from B&B and found a 2007 Dodge Dakota truck online through Keys & Wheels.com. I didn't want to drive that far without knowing more about the truck then be disappointed. I called and talked to Bob one day and Chad another. Both were very helpful in telling me exactly what condition the truck was in. I felt very comfortable to make the trip. I was very pleased that I did! The truck was very accurately represented and they made me a deal I couldn't refuse. I'm very happy with the truck & the more I drive it the happier I get. I would definitely recommend B & B Motors to everyone. They are very good people!
2016 F150 - shrivr22
Purchased a leftover 2016 f150 from Bob Langenberg. he worked hard to get me the best deal. i ended up getting the price i wanted and the payment i wanted. everyone was friendly. Bob was AWESOME!!
Will buy from again. Thanks!!
Creme de la Creme - Dehmlow4
After buying my second car from Skip Warren and being assisted by Brandon Wiley, I am convinced Buss Ford has the nicest and most helpful sales team in McHenry County. Skip went out of his way 4 years ago to get a young college student with bad credit (me) into a nice car that was reliable and affordable. Today I'm happy to shake his hand as he hands me the keys to my 2016 Ford Focus. Thank you Skip, thank you Brandon and thank you Buss ford! You take the hassle out of buying cars and make your customers feel like family.
My first new car, best dealership experience I've ever had. - Analuz_alanis
I submitted a request for more information on a car and not four minutes later Jake called me up and helped figure out what I was looking for, he then scheduled an appointment with me at my convenience. I ended up going earlier than my appointment day and Jake took me right away. He was very helpful and eager to help me find my right choice. As a college student I was worried about price and loan applications but Jake was so wonderful, he gave me all the options I could choose from, let me test drive to see if my choice was a right fit for me and made my trade in and loan application process easy and painless. Jake was very professional and did not pressure me at all like I've had in the past with other dealers. We then went with Veronica who helped us with all the paperwork and needless to say she was wonderful as well, everything was quick, easy and she explained things so you knew what you were signing. Overall my experience was absolutely wonderful and I drove out in a brand new 2016 Ford Fiesta. I highly recommend this dealership and Jake!
Very pleasant and comfortable experience - cargal
Right from the start my online inquiry was answered. by Jacob Packley. I went to the dealership to see the 2012 Lincoln MKZ., travelling from Joliet. Jacob met with me, he was very nice and personable. We went for a test drive he was very knowledgeable about the features of the car. Later we talked numbers, I met Bob the sales manager, he also was very nice. Jacob, Bob and I hammered out a deal and had a pleasant time doing that--no stress !!!! We agreed to finalize the deal on Mon. 12/7/15 as this was Sat. 12/5/15 and was getting dark. I don't like driving at night. So, Monday it was very foggy, Jacob, out of the kindness of his heart offered to drive to Joliet to get me. I am 65yrs. old and had concerns about the weather. I thought his coming to get me was so kind and considerate. We finished the deal, saw Bob again, met Mike in financing, had a great experience @ Greenway Automotive--thanks GUYS !!!!!!! TERRI LOUTOS
Awesome experience buying a pre-owned car over the Internet! - abalakri
We bought a pre-owned 2014 Ford Flex from them and had it shipped over to California without ever seeing the SUV in person beforehand. It was a great experience from start to finish. Fair and transparent pricing. Prompt and comprehensive communication every step of the way over email, which is very rare even from local dealerships one has visited in person. We asked many questions about the condition, service and ownership history of the car and received immediate, truthful answers that we later verified. We asked about extended service contracts, but there was no push to upsell anything. We asked for a Carfax, which they did not have, so purchased ourselves, but they did provide one of their own before the sale was concluded. They took it upon themselves to clean and service the car (oil change etc.) and had it carefully loaded and shipped on the carrier of our choice. Chuck was super helpful and kept us informed at all times. Cannot say enough good things about this dealership. We hope they live long and prosper.
Oil/Lube/Tire Rotation - skazubow
Service was able to get our car in with very late notice. Appreciated their willingness to work with us under our circumstances. Received a follow up phone call when car was ready for pickup.
5 star experience - Lisa1
This was my family's first experience at Jim Hayes. I think Chris Street was the perfect Salesman for us. He was recommended by family friends. he was very professional, polite, easy to talk to and personable. We will definitely give Chris Street a shot at our future car purchases! Thanks, Chris!!
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