Special - ljminister7
It was to be an hour and twenty minutes travel to reach DeLong Ford and I had a 5p.m. appointment with Woody. I was running late and the dealership was to close before I would arrive so I called and spoke to Woody who without hesitation said he would wait for me. Upon my arrival the cars that I was to purchase were awaiting out front as promised. This aided me with the goal to surprise my wife with a new car. When asked how she like it she expressed that she did like it and then was told that it was hers. She couldn't believe it and Woody appeared to confirm that it was hers with so much joy there were hugs for everybody including Woody. The moment was very special and I thank Woody for helping to make it happen. Great service, professional, personable, friendly, courteous, and more.
AMAXING EXPERIENCE - ccamp
What a great experience we had from beginning to end. The staff and Craig were such a pleasure to work with. The team moved us along nicely and welcomed my kids and I at each turn. I have purchased many cars over the years but can enthusiastically say this time was by far the best customer service experience ever.
Ford Fusion Hybrid - NaiylR
very friendly staff. worked with my limited budget to ensure I drove of with the car I came for. I will recommend this dealer to my friends.
Bernie's the man! - Eric & Steph
We've bought several Ford's from Bernie and he's always treated us right and goes out of his way to make it an easy experience and with no BS. The honesty given by Bernie and Jason are appreciated. If you can't afford something they will tell you and not pressure you into buying something you can't afford just to sell a car.
For a good experience ... go in, ask for Bernie.
Easiest car buying experience EVER!!! - saradavis
Michael B. in sales and Jim in Finance were the two most wonderful guys to do business with. I've bought vehicles at other places where you know they only care about the commission and about quantity over quality. Sunset Ford of Waterloo was the complete opposite!
Yes, they were eager to have me come in and test drive the vehicle that I was interested in, based on what I saw online, but knew my situation and were extremely patient and helpful while I ironed out details before going in. They didn't hesitate to negotiate when I noticed a cosmetic issue. I test drove the vehicle on Wednesday of this week, and was approved and picked up the vehicle this evening (right at 2 days later). When I arrived, Michael had all the paperwork together, plates already on the vehicle and Jim was the same with the finance paperwork. I was out and done in under an hour!
They care about the person and helping them find the right vehicle for them, not for what is best for them. I was utterly surprised when they informed me that they had put 4 brand new tires on it, replaced the brakes and also the battery, in addition to their normal routine maintenance. Also, if the vehicle qualifies, they offer a lifetime (as long as you own the vehicle) warranty on the engine, transmission and drivetrain...at no cost. Talk about floored! This was a used vehicle. I'm used to getting the 30 day lemon law warranty, and even then, it's hit and miss, since dealers can do as is, no warranty.
I would 200% recommend going and checking out what they have and working with Michael and Jim if you are in the market for a vehicle.
Thankyou - Judith
John made it so easy - efficient, knowledgeable, delivered ahead of time, professional and a really nice guy. This is the second car John has arranged for us and there will be a third
2016 Ford F-150 - BluesMan
I was very satisfied w/how I was treated at Kunes Ford dealership in Sterling. They worked w/me on the deal until it was done. Thank you to Dan,Randy,and Kevin.
Great Experience - Callysiegel
Just bought our family car here. Chris was so easy and awesome to work with! He made the car buying process fun and enjoyable. I would highlyrecommend this dealership and salesman Chris to anybody!
Servant styled service - Will M
Jesus Cardoza went above and beyond from our first phone conversation. Never once did I feel like Jesus was "selling" me a car, instead he focused on me, what I needed, and how he could help me get it. Every curve ball I threw at him, he ran with and then some, because his focus was me, not selling a car. I am a rather demanding consumer when it comes to auto purchases, and Jesus cheerfully took on these challenges, in order to serve me, which is quiet a refreshing change of pace at a car dealership. Here is a great example; when I arrived (from out of state) to inspect and take possession of the car, I started the engine which had a small squeak to it. We both concluded it was the serpentine belt and before I knew it, he was getting it replaced, right then and there. I will certainly seek Jesus out for my next purchase. He masterfully built a relationship with me, "the customer" and displayed servant styled service. Exceptional !
Had a great experience their purchasing a car - Tony D
Had a great experience their purchasing a car Took the time to show me all the cars I wanted to look at and did not pressure me and ended up with a great car
Great Service/Great Price! - Newcarnewme2017
I went in and met with Andre, he was helpful and friendly. He made my whole family comfortable and took the time to help me make the best decision for us. I think I met with 6 people while I was there and everyone was extremely friendly.
Great team to worl with and I would recommend Al Piemonte Ford to anyone looking to buy!
Professional , no nonsense. - Niez
CARLOS WAS GREAT ! YOUR SERVICE WRITER GOT ME IN AND OUT QUICKLY. IT WAS A HORRIBLE NIGHT WEATHER WISE AND PAST 9:00PM. HE GOT ME PORTER KYLE ,VERY PROFESSIONAL AS WELL. MY CAR WAS DONE THE NEXT DAY. KUDOS TO THE MECHANIC! THANK YOU DAVIID NIEZABITOWSKI
Excellent experience with Shannon Talley! - NP
After months of searching, Shannon Talley at Green got us into an SUV we love. She was excellent to work with. ( entire staff was great!) My husband and I would definitely recommend Green Ford...Ask for Shannon, you won't be disappointed!
Top Reviewed Specialists At This Dealership
Excellent Customer Service - Kostasamn39
I want to Thank Wesley Polo at Golf Mill Ford for his excellent customer service. He went above and beyond helping me with the entire process of trading in my old car for a new fusion. I love my new car! I will defiantly tell all my friends to come see Wes, at Golf Mill Ford!
Good Experience - IMIPapa
Happy to have found a quality used vehicle at a locally owned business! Israel was courteous and accommodating during the entire process. Once we determined the vehicle/price that best suited my family's needs, Glenn was super helpful and courteous.
Second experience was much better and great deal!!! - Suzette J Glynn
After this dealership realized I wanted more on my deal they were willing to have more accessories added. So when I went there a week later they made me a better offer on the extra items. Andre Green and the owner Mr. Sutton went above and beyond to give me a better deal. I would recommend this place to anyone.
Always a pleasure - ELBlack
My aunt suffered a brain injury in a car accident and needed to replace her totaled car quickly. She was very nervous about going alone and asked me to help her. Isaias was extremely patient with her and did a tremendous job explaining the process and answering her questions. I have purchased many vehicles here. Would definitely recommend Joe Rizza Ford. The level of professionalism can't be beat. All the staff was friendly and accommodating of us and my three small children, which made this experience all the more pleasant.
My Only Car Dealer for 27 Years! - AlanD96
I bought a Ford Contour here in 1989 and had such a great experience I've never gone anywhere else. Neal Snyder has sold me my last several cars. He's been so helpful and HONEST. I check out prices on the Internet as most of us do now before visiting and he's always matched or even beaten the prices I've found. The service department is great also. If you're interested in a Ford, no reason to go elsewhere.
Great Buying Experience - kaitlin5
Purchased a used 2014 Ford Edge here yesterday, and I had a great experience, Nick was a great sales person. He provided me with all the information necessary for making a well informed decision, without being pushy. I will definitely recommend Roesch Ford, and Nick, to anyone I know looking to buy a car.
Exactly as Listed Online - Brian S
I found a new Ford Escape online listed by Holzhauer well below the market rate in my home state. I contacted Derek Eversgerd and he confirmed the price is real (+small doc fee). He wrote up a PO and emailed it to me. I placed a $500 deposit to hold the vehicle and pricing and flew up the next day to complete the purchase. As promised, the price we had agreed upon was honored and the deal was completed in under an hour. I was very hesitant about doing the deal online but Derek and Holzhauer honored their price and it was a smooth process. I would buy from them again.
Ask for Danielle in Sales and work with Mike (MNGR) - Christian V.
At first I had a not so great experience due to a used car sales manager. Danielle and Mike saw what happened and Mike personally came to talk to me, while I was getting ready to drive away and take my business elsewhere. Their persistent and caring attitude and customer service completely changed my experience with this dealership. They both came through on all their promises and were true professionals, while also taking care of me and my family. I couldn't be happier with both of them and my new vehicle!
Great people to deal with! - Quentin Maxwell
I live 5 hours away from B&B and found a 2007 Dodge Dakota truck online through Keys & Wheels.com. I didn't want to drive that far without knowing more about the truck then be disappointed. I called and talked to Bob one day and Chad another. Both were very helpful in telling me exactly what condition the truck was in. I felt very comfortable to make the trip. I was very pleased that I did! The truck was very accurately represented and they made me a deal I couldn't refuse. I'm very happy with the truck & the more I drive it the happier I get. I would definitely recommend B & B Motors to everyone. They are very good people!
Great purchase. - captiva1
We drove 5 hours each way to pick up my new (used) car and it was well worth it. Everyone there was great. Love my new vehicle.Thanks to the great staff for making it easy.
Creme de la Creme - Dehmlow4
After buying my second car from Skip Warren and being assisted by Brandon Wiley, I am convinced Buss Ford has the nicest and most helpful sales team in McHenry County. Skip went out of his way 4 years ago to get a young college student with bad credit (me) into a nice car that was reliable and affordable. Today I'm happy to shake his hand as he hands me the keys to my 2016 Ford Focus. Thank you Skip, thank you Brandon and thank you Buss ford! You take the hassle out of buying cars and make your customers feel like family.
My first new car, best dealership experience I've ever had. - Analuz_alanis
I submitted a request for more information on a car and not four minutes later Jake called me up and helped figure out what I was looking for, he then scheduled an appointment with me at my convenience. I ended up going earlier than my appointment day and Jake took me right away. He was very helpful and eager to help me find my right choice. As a college student I was worried about price and loan applications but Jake was so wonderful, he gave me all the options I could choose from, let me test drive to see if my choice was a right fit for me and made my trade in and loan application process easy and painless. Jake was very professional and did not pressure me at all like I've had in the past with other dealers. We then went with Veronica who helped us with all the paperwork and needless to say she was wonderful as well, everything was quick, easy and she explained things so you knew what you were signing. Overall my experience was absolutely wonderful and I drove out in a brand new 2016 Ford Fiesta. I highly recommend this dealership and Jake!
Very pleasant and comfortable experience - cargal
Right from the start my online inquiry was answered. by Jacob Packley. I went to the dealership to see the 2012 Lincoln MKZ., travelling from Joliet. Jacob met with me, he was very nice and personable. We went for a test drive he was very knowledgeable about the features of the car. Later we talked numbers, I met Bob the sales manager, he also was very nice. Jacob, Bob and I hammered out a deal and had a pleasant time doing that--no stress !!!! We agreed to finalize the deal on Mon. 12/7/15 as this was Sat. 12/5/15 and was getting dark. I don't like driving at night. So, Monday it was very foggy, Jacob, out of the kindness of his heart offered to drive to Joliet to get me. I am 65yrs. old and had concerns about the weather. I thought his coming to get me was so kind and considerate. We finished the deal, saw Bob again, met Mike in financing, had a great experience @ Greenway Automotive--thanks GUYS !!!!!!! TERRI LOUTOS
Awesome experience buying a pre-owned car over the Internet! - abalakri
We bought a pre-owned 2014 Ford Flex from them and had it shipped over to California without ever seeing the SUV in person beforehand. It was a great experience from start to finish. Fair and transparent pricing. Prompt and comprehensive communication every step of the way over email, which is very rare even from local dealerships one has visited in person. We asked many questions about the condition, service and ownership history of the car and received immediate, truthful answers that we later verified. We asked about extended service contracts, but there was no push to upsell anything. We asked for a Carfax, which they did not have, so purchased ourselves, but they did provide one of their own before the sale was concluded. They took it upon themselves to clean and service the car (oil change etc.) and had it carefully loaded and shipped on the carrier of our choice. Chuck was super helpful and kept us informed at all times. Cannot say enough good things about this dealership. We hope they live long and prosper.
Oil/Lube/Tire Rotation - skazubow
Service was able to get our car in with very late notice. Appreciated their willingness to work with us under our circumstances. Received a follow up phone call when car was ready for pickup.
5 star experience - Lisa1
This was my family's first experience at Jim Hayes. I think Chris Street was the perfect Salesman for us. He was recommended by family friends. he was very professional, polite, easy to talk to and personable. We will definitely give Chris Street a shot at our future car purchases! Thanks, Chris!!
Trusted dealership - Carol
Xamis Ford offers a trustworthy purchase and trade-in. All of my experiences have been professionally handled. Jim has come through for me with every trade-in and purchase. He has gone above and beyond to keep me a very satisfied customer. Matt is doing a great job following a family tradition.
Nothing but complete satisfaction every time.
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