Excellent purchase experience - pg
Purchased a new Ford Explorer. Craig helped locate the car and got it delivered quickly. Got upfront pricing, smooth purchase experience. Craig and Louis were excellent!!
Hard working - Truckguy
I had been looking at trucks for a couple of weeks and went to DeLong's to test drive one I saw on line. I was extremely happy with the ride. Truck was everything I was looking for and Doug worked tirelessly to get us as many rebates as possible.
Excellent - Ford1234
I am always taken care of at Currie Ford and I own four Fords so I am there quite a bit each and every year!
GREAT SERVICE - Ace91706
I have been bringing both my vehicles here for years. Mark does an outstanding job keeping you informed and updated on the repairs. All the team is friendly and courteous and we will continue to come to Rock river for our auto repairs.
Took a while ..but ended up getting a pretty good deal! - mw2840
Jeff was great from the start..not a pushy salesman at all but tried to get us what we wanted! I would totally go to him again or send a relative or friend to him if they were looking for a Ford!
The best of mine on purchasing a new vehicle - Rick Puckett
Honesty for one,sincere and confidence in the product and respect for the customer. Thanks again and I will be back again for my next one
Good Product, Good Delivery and Good People - ctmur
The young lady who helped us was by far the best salesperson who I have had to deal with in my past 50 years of buying vehicles. She went the full route to make sure all my needs and wants where tended to. Even after the sale was over she was always the first to meet and greet me at the door She deserves an at-a-boy or how ever you reward your employees. She is the kind of person who creates loyal customers who are surely to return. Sincerely, Charles T. Murphy
Thank You Paul!!! - Kostas Giannoulias
I have to say that I was more than satisfied with my most recent vehicle purchase. Impressed isn't the word I would use. COMFORTABLE, EASY AND EFFORTLESS. Sums it up. Paul Ipjian was truly the easiest, most friendly sales person I have ever met. I have purchased numerous vehicles but this was the first time a buying experience went to so easy. I never felt pressured nor did Paul try to add the known "add-ons" that many dealers suggest. If you want to have one of the best purchase experience of a vehicle, this is the place to go. Thank you Paul!!!
Kostas S. Giannoulias
Amazing! - Jenna16
I went in the dealership on Tuesday September 20 with and old beat up car and intended on just looking at my options. I ended up leaving with a brand new 2016 ford focus. It was all so easy! I said my price range and Joe made sure to get me what I wanted. I didn't have to do anything except sign the papers to drive it home! I love my new and I loved working with Joe. He is very honest and humble. He made sure I got a good deal and got a car that fits all my wants and needs. I am very happy with my service!
Great experience from start to finish - Jeremy
So I, like most of us that are not "car guys" (or girls), HATE car shopping. The dread of walking into such a significant purchase knowing you are not on even footing with the guy trying to get your hard earned money is, at best, an uncomfortable feeling. That being said I found myself walking into Kunes yesterday expecting the worst only to be completely caught off balance by Jesus Cardoza who greeted me with an expected smile but also an unanticipated level of helpfulness. Everybody needs to make money, I get that, I wouldn't work for free either but what has put me off in the past in purchasing vehicles is the feeling that the salesman/dealership are pushing add-ons that we both know I don't want or need just to make a few extra bucks off me. Jesus and the rest of the team at Kunes didn't do this. They explained my options and why I may or may not want or need them and when I made a decision to decline most of them there was absolutely no hard sell. I got a vehicle I loved at a price I was completely comfortable with and walked out the door with nothing but good thoughts about the process from start to finish. Everybody I dealt with was great and I'm guessing that is company driven so you probably can't go wrong with any salesman but having dealt personally with Jesus I can't help but recommend you find him if you can. Car buying will still never be on my list of favorite things to do but the next time I do so the process will undoubtedly start and finish at Kunes.
They went above and beyond - Travis M Lucas
Bill Kay ford cares about customer satisfaction. They went above and beyond to get me into my new truck. Bought used dodge ram off of them and they were amazing from sales manager to finance officer and especially my salesman Mike Darge. Replyed to auto trader add by email to let them know I was interested in more info on the truck. And literally 1 min later my phone was ringing. She answered all my questions and fm got me in contact with Mike Darge and over the course of next week Mike and I hashed out the deal. Over the course of that week he was in constant contact with me answering all my questions and all my demands like pics and info texted and emailed to me. He put time after hours multiple days to make it happen including driving 100 miles on his own time to meet me with the truck. Mike was awesome ask for Mike when you go. Even though I live 2hours away Mike and Bill Kay ford will be the first place I call when I'm looking for next vehicle.
New Car purchase - Saved2017
I bought a beautiful Escape in August and unfortunately totaled it 10 weeks later. Todd, Mort and the AP Ford team not only got me the exact same car, they got me a better deal with 0% financing. AP Ford...simply the best!
Regular vehicle check up and Recall. - Greygoose
I've been with Hawkinson (Hawk) since 97 and the service has always been top notch along with my vehicles. When they added Quick lane that was the one of the best things they could have done so far. I would recommend Hawk Ford to friends.
My Only Car Dealer for 27 Years! - AlanD96
I bought a Ford Contour here in 1989 and had such a great experience I've never gone anywhere else. Neal Snyder has sold me my last several cars. He's been so helpful and HONEST. I check out prices on the Internet as most of us do now before visiting and he's always matched or even beaten the prices I've found. The service department is great also. If you're interested in a Ford, no reason to go elsewhere.
Quick and Painless - rohrer47
Tony in sales was great right from the start. Very welcoming. My wife and I came in with our three kids under the age of three (twins+ toddler) and knew we were working with possible meltdowns. He made sure to expedite the process as best he could. He was very knowledgeable about the vehicle we were interested in despite the vehicle not being a Ford. He knew the history of the vehicle and made us feel comfortable making a used vehicle purchase.
Glen in finance was great as well. Found us a good rate at the bank we are currently with as well as a bumper to bumper warranty for our peace of mind. He also worked swiftly to ensure a timely departure for us.
Great car buying experience - E Ward
My salesman Daveed Allen was awesome and very helpful through the whole process. Daveed was such a huge help, before I left the dealership he showed me how to use all of the new features in my GMC Terrain and even helped me set my memory seat and set my Bluetooth!
I absolutely love the vehicle I purchased.
Great people and service - jhuff02
Both gentlemen I came in contact with at Joe Rizza Ford were incredibly informative and helped me pick out my perfect first vehicle! I am so pleased with the service and will definitely come back to this dealership when it is time for a new vehicle
Happy First-Time Buyer - nicolebjean
Our sales rep was Bryan T. Fulton, and as a first-time car buyer, he was extremely patient with us. He waited for HOURS as we researched the best rates for insurance (as we were unaware that you can't drive off the lot without it and came unprepared for that part), even calling to check on quotes for us and calling back again when we had more questions. He spent nearly four hours of his day with us, was extremely responsive to after hours questions and was very prompt with any inquiries/requests. Great customer service. Nick was also a big help and worked with us to get us as close to budget as possible. Great place.
New car purchse - John
I have been dealing with rizza ford since our first Explorer purchase in 2002. Their service is excellent and they have taken great care f my car. Yesterday we purchased a 2016 Explorer and were very happy with their knowledge and patience in helping us to find the exactly what we were looking for at the price we could afford.
Bob Rohrman Schaumburg Ford delivered - Moishe Raitman
I was very cautious after reading some of the reviews. However, my general experience was only positive. The car I was interested in was as described. I was not harassed nor pressured. What ever they quoted and told me was exactly how it was. I was not charged any "pro-package" fee. The 3 reps I worked with were respectful, courteous and overall I felt credible and trustworthy.
Top Reviewed Specialists At This Dealership
Great deal and excellent service - marys
I recently found a vehicle online and inquired about it. It took less than 30 minutes for someone to contact and get me all of the details that I asked for about the car. Two hours later I was at the dealership and when i got there all of the sales consultants were busy so I dealt with Dean Carlson. He is a fantastic Sales Manager that saw me from the beginning to the end. Very knowledgeable and very considerate. Less than an hour later I was driving my new car off the lot and headed home. That was by far the best experience I have ever had at a dealership. I will definitely be back and will always refer them to my friends and family.
Great people to deal with! - Quentin Maxwell
I live 5 hours away from B&B and found a 2007 Dodge Dakota truck online through Keys & Wheels.com. I didn't want to drive that far without knowing more about the truck then be disappointed. I called and talked to Bob one day and Chad another. Both were very helpful in telling me exactly what condition the truck was in. I felt very comfortable to make the trip. I was very pleased that I did! The truck was very accurately represented and they made me a deal I couldn't refuse. I'm very happy with the truck & the more I drive it the happier I get. I would definitely recommend B & B Motors to everyone. They are very good people!
Great purchase. - captiva1
We drove 5 hours each way to pick up my new (used) car and it was well worth it. Everyone there was great. Love my new vehicle.Thanks to the great staff for making it easy.
Creme de la Creme - Dehmlow4
After buying my second car from Skip Warren and being assisted by Brandon Wiley, I am convinced Buss Ford has the nicest and most helpful sales team in McHenry County. Skip went out of his way 4 years ago to get a young college student with bad credit (me) into a nice car that was reliable and affordable. Today I'm happy to shake his hand as he hands me the keys to my 2016 Ford Focus. Thank you Skip, thank you Brandon and thank you Buss ford! You take the hassle out of buying cars and make your customers feel like family.
My first new car, best dealership experience I've ever had. - Analuz_alanis
I submitted a request for more information on a car and not four minutes later Jake called me up and helped figure out what I was looking for, he then scheduled an appointment with me at my convenience. I ended up going earlier than my appointment day and Jake took me right away. He was very helpful and eager to help me find my right choice. As a college student I was worried about price and loan applications but Jake was so wonderful, he gave me all the options I could choose from, let me test drive to see if my choice was a right fit for me and made my trade in and loan application process easy and painless. Jake was very professional and did not pressure me at all like I've had in the past with other dealers. We then went with Veronica who helped us with all the paperwork and needless to say she was wonderful as well, everything was quick, easy and she explained things so you knew what you were signing. Overall my experience was absolutely wonderful and I drove out in a brand new 2016 Ford Fiesta. I highly recommend this dealership and Jake!
Very pleasant and comfortable experience - cargal
Right from the start my online inquiry was answered. by Jacob Packley. I went to the dealership to see the 2012 Lincoln MKZ., travelling from Joliet. Jacob met with me, he was very nice and personable. We went for a test drive he was very knowledgeable about the features of the car. Later we talked numbers, I met Bob the sales manager, he also was very nice. Jacob, Bob and I hammered out a deal and had a pleasant time doing that--no stress !!!! We agreed to finalize the deal on Mon. 12/7/15 as this was Sat. 12/5/15 and was getting dark. I don't like driving at night. So, Monday it was very foggy, Jacob, out of the kindness of his heart offered to drive to Joliet to get me. I am 65yrs. old and had concerns about the weather. I thought his coming to get me was so kind and considerate. We finished the deal, saw Bob again, met Mike in financing, had a great experience @ Greenway Automotive--thanks GUYS !!!!!!! TERRI LOUTOS
Awesome experience buying a pre-owned car over the Internet! - abalakri
We bought a pre-owned 2014 Ford Flex from them and had it shipped over to California without ever seeing the SUV in person beforehand. It was a great experience from start to finish. Fair and transparent pricing. Prompt and comprehensive communication every step of the way over email, which is very rare even from local dealerships one has visited in person. We asked many questions about the condition, service and ownership history of the car and received immediate, truthful answers that we later verified. We asked about extended service contracts, but there was no push to upsell anything. We asked for a Carfax, which they did not have, so purchased ourselves, but they did provide one of their own before the sale was concluded. They took it upon themselves to clean and service the car (oil change etc.) and had it carefully loaded and shipped on the carrier of our choice. Chuck was super helpful and kept us informed at all times. Cannot say enough good things about this dealership. We hope they live long and prosper.
2016 F-350 - Al69
I found 2016 F-350 in Ohio that I liked at another dealer ship. They worked with the other dealer and and got me the truck. Chuck Forsyte went beyond the call of duty to get that truck. Great people to work with!!!!!!
Highly Recommend!! - Karen
I purchased a "new" used vehicle this weekend from Levi. He was very helpful and great to work with. I had the best car buying experience I have ever had. Everyone was wonderful. Thank you Levi and DJ for all your help. It has been several years since I purchased a used vehicle and this car looks like brand new. It was a one owner vehicle that had only been serviced at Jackson. I live in Decatur but will continue taking it there for service.
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