92 Illinois GMC Dealers

Excellent customer service LaDell Scott was wonderful - Monique C

Excellent customer service LaDell Scott was wonderful very patient super helpful. I will be recommending this dealership to family and friends.

I didn’t believe in dealerships in the past. - 1981chrismac

I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.

Buy your Cars from Bruno Borda! - Bruno

Buy your Cars from Bruno Borda! He cares and will provide a great experience. He loves what he does and has extensive experience and knowledge. He knows what he is doing!

Dan was very great and helpful with anything needed! - Littledom51209

Dan was very great and helpful with anything needed! First time purchasing and they gained a lifetime customer! Thanks again to all who helped me

I purchased a new Sierra with the trade of my Jeep. - cu031

I purchased a new Sierra with the trade of my Jeep. My salesman was Kyle Lopez and the sales GM Luke Sillar joined once it was time to crunch numbers. Both were great to work with, both knew the product and were able to answer all my questions. I had been looking for about 2 months so I was very familiar with the truck trims and prices as well as the value of my Jeep I traded. I am very satisfied with the final price of the truck I purchased, I also got a fair trade value for my Jeep. Both Kyle and Luke worked to cover every detail and did everything they could to make the process quick and simple. They were both honest and straightforward. As a side note, days after after the sale I returned to have some extras done by service, Kyle personally arranged the appointment and work to be done and Luke even checked in to make sure I was still happy with everything. In short, these guys were personable, professional, knowledgeable and were focused on making sure I was satisfied to the best of their ability. A tip of the hat to D'Arcy, good employees and good leadership make a huge difference! They have earned my business.

The Wilmington dealership Service Department, starting... - Happy with good customer service

The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis

Great Experience - Nation

We shopped all over but came back to Max Dye. We found that other car dealerships lure you in with great internet prices but once you are there, it does not pan out so well. The experience has always been great from the sales to the service. The sales department is very upfront with a good balance of not being too pushy but very knowledge and willing to answer all your questions. We enjoyed working with Chad. He spent a great deal of time making sure we were well oriented with our new purchase. The other great part of purchasing from Max Dye is having such an efficient, helpful service department. Steve has always taken great care of us. The owners are also very friendly, helpful and personable.

I was driving from Colorado to Michigan yesterday via - Jlemery121

I was driving from Colorado to Michigan yesterday via I-80 when my 2020 GMC 2500 AT4 lost power and several warning lights came on. I found Greenway and limped the truck there. Kathy and Jeff took excellent care of me (and my truck). They were able to get my truck diagnosed immediately (faulty injector and elect connector), repaired under warranty, and I was out the door and back on the road within 3 hours. Amazing customer service and repair! I just wish I lived closer to take my truck there for regular servicing!

Very pleased with this dealer! - zrwright91

Very pleased with this dealer! Would recommend to others for sure! Very informative on warranty and rates

Probably the easiest car buying experience I’ve ever had. - blove121

Probably the easiest car buying experience I’ve ever had. Everyone was highly professional and friendly.

John Stu and Norma were all fantastic. - petehogan1099

John Stu and Norma were all fantastic. Made the process easy! Way to go you three.

Laura Buick GMC earned my business with transparent, - lerone1001

Laura Buick GMC earned my business with transparent, best-in-the-nation pricing and consistent responsiveness. I could reach a real person every time—while other dealers became hard to contact. Special shout-out to Cody in Sales for clear numbers, quick follow-ups, and coordinating everything start to finish. The vehicle arrived exactly as promised, delivered by a hardworking hot shot driver—and that says a lot about how this dealership operates. I’d gladly buy here again. (Ask for Cody!)

We’ve purchased 3 vehicles from Napleton Buick GMC and - Wboldog

We’ve purchased 3 vehicles from Napleton Buick GMC and have always had a great experience from the sale of the vehicle through each service visit

Todd was very informative and courteous He gave me - leoajones1959

Todd was very informative and courteous He gave me options to plan my service. Thanks

Micheal is amazing, He stayed late to help me and came in - gingerrhart2003

Micheal is amazing, He stayed late to help me and came in on his day off to finish off the sale! He is phenomenal, and has great character. Cares about the customers!!

Everyone at the dealership are very friendly and helpful. - dlkeck1967

Everyone at the dealership are very friendly and helpful. Make you feel more like old friends than just customers

Good people, friendly, polite, no pressure to make a - super490

Good people, friendly, polite, no pressure to make a decision on our purchase, gave us time to test drive the vehicle. We drove 4 hours to look at the vehicle, it was worth the trip.

Professional, informative, and polite. - robin412

Professional, informative, and polite. Made appointment on line. Got in right away. Kept me updated.

We have bought several vehicles at Holzhauer through the - caroljkirchoff

We have bought several vehicles at Holzhauer through the years and have always had Jaci Hood for our sales person. We would not consider dealing with anyone else but Jaci. She always gets the best solution for us in what we are looking for and is a great negotiator! We think she is a great sales person. The Kirchoffs

Chuck Gasso has be nothing less than exceptional during - JIMCRUGDOCTOR

Chuck Gasso has be nothing less than exceptional during the process of the purchase of the 2001 Chevy Corvette. When I wanted additional information or additional pictures, he promptly provided them. John in finance was helpful in answering questions about sales taxes because I was shipping the car to Hawaii. I would definitely purchase another vehicle from the dealership.

The service department could use some improvement. - mumama19

The service department could use some improvement. The first time I took my Yukon XL in for an electric door lock problem, I was told they did't have the part in stock and to return in 2 days. O.K., not unusual. When I returned in 2 days, I was then informed that the wrong part was sent (after seeing the service report, I discoveted the wrong part was ordered). I was then told I would be called the next day when the correct part was received. After rearranging my schedule for the next day, I received no phone call whether or not the part came in. I called the dealership in the early p.m. and talked to the parts department and discovered the part was there all along. This was last Thursday, Friday being the 4th. I had to wait until Monday to get the repair done. A full week to get a simple repair completed seems excessive to me, all because of poor communication between the service manager, the parts department and resultant extra effort required by the customer.

Todd and the sales manager worked with me to come to a - albertstrate65

Todd and the sales manager worked with me to come to a price that was agreeable to both sides. Everyone at Steve Schmitt auto was very easy to work with and made it an enjoyable experience.

Chris in the service department is amazing to work with.... - vanconnie@aol.com

Chris in the service department is amazing to work with. We had an emergency repair and he was incredibly helpful at getting us back on the road. We were from out of town and he was able to help with insurance information and made the whole process very easy! Thank you Chris and Anthony Buick!

Buyer Beware! - garyb

Buyer Beware! Run From This Dealer I made the mistake of buying a used car online from this dealer. In my opinion they lied about the condition, doing any type of inspection, and have not lived up to any of their promises in 6 months, not a single offer of help. The car they sold me didn’t even have working seatbelts in all seats. I think this may even be illegal to sell a car like that. Their answer to me was that I should call some junkyards to find replacement seatbelts. The rear brake light was not working, they told me to buy a new one and they would reimburse me, to date they have not. I asked if the car had rust, I was told many times no, the car in fact has rust. The rear doors leak when it rains. The gear shifter is so loose it feels like it will fall off, they told me this is normal. And of course, the air conditioning didn’t work. These are just the major problems they refuse to address. Jim Kroll, General Manager has said the problems would be addressed but none of them ever have been. I am not alone, don’t take my word for it, see other people who have had the same experience.

My wife car is running in top shape and the experience - Ronald Sloan Sr

My wife car is running in top shape and the experience was excellent. I will definitely refer more customers!

We absolutely love this dealership! - tia_federer

We absolutely love this dealership! Phillip was so wonderful to work with, and we really admire their hard work and values! Thank you for 2 great buying experiences!