131 Illinois GMC Service Centers
Everyone I have delt with at Driscolls have always been - Michele
Everyone I have delt with at Driscolls have always been kind, helpful, pleasant and accommodating.
I went in for an oil change without an appointment, and I - GLNSIGNS
I went in for an oil change without an appointment, and I was in and out in less then 30 minutes.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Parts Manager
Parts Counter
The service rep Mark was very conscientious ,He kept me - jgaynor2955
The service rep Mark was very conscientious ,He kept me up to date on my vehicle’s status. Mark explained what was wrong after it was completed. Very happy with Sullivan GMC. John G
Mike keeps us informed of what service needs The car - Kaz806@att.net
Mike keeps us informed of what service needs The car needs Gives us great service
Service Consultant
Great follow and great service. - BUNKBALL40
Great follow and great service. April did a great job ! Keep up the great work!
Fast friendly service and were kept well informed and - BRUCEGETTMAN3228
Fast friendly service and were kept well informed and were provided with clear explanations. I have no other words to offer.
Always friendly and efficient, readily answer questions - cmsackey8
Always friendly and efficient, readily answer questions and explain things. Pleasant waiting area with beverages and snacks.
My truck had multiple warning lights on that disappeared - christy.rosas
My truck had multiple warning lights on that disappeared by the time of my appointment. Bill scanned the codes and then made sure the issues were fixed and I was taken care of.
Service Manager
Service department is exceptional. - Lynn B
Service department is exceptional. I always come here even if it’s just for an oil change.
I had a AWESOME experience with my advisor Todd, he kept - okeisha17
I had a AWESOME experience with my advisor Todd, he kept me updated on the progress of my Vehicle and explained to me the issues with my car in the way that I could understand! That made me feel like he cared about providing me with excellent communication and customer service. I will love to give Todd ❤️ 10 STARS⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❤️
Fast work did great job with diagnostic very professional - Tommy Ingram
Fast work did great job with diagnostic very professional would recommend if you need maintenance on your vehicle
Excellent service Tony F had everything scheduled. - Sharon Wood
Excellent service Tony F had everything scheduled.Antonio picked up at finish.Extremely busy cars everywhere!!! Owen tech re battery showed me gauge however I opted for new one.Owen repaired my phone and patiently showed me how to do this!!! So thankful for the respect to female seniors and ALL!!! Castle please keep up the Great work!!!
Service Lane Manager
Excellent and unmatchable service and professional - acheema705
Excellent and unmatchable service and professional workmanship. The whole process was very smooth and the customer service was excellent.
I've purchased all my vehicles from Gjovik for the last - mbeyke64
I've purchased all my vehicles from Gjovik for the last 40 years. Always great service. Very nice people. Always recommend them to family and friends.
Service Director
They always provide good customer service and quality - Cc
They always provide good customer service and quality service in the service department. Thanks You
Thank you for you honest service, although a little - lousuffi
Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.
Service Writer
I had a great experience with having them fix the problem - laural
I had a great experience with having them fix the problem i was having with my car.
Always professional service team. - JRJ0109
Always professional service team. My issue/question was a 2 hour oil change with no progress updates??? Everyone's time is at a premium. Maybe there were issues but no communication.
Dropped my vehicle off for engine/exhaust noise. - dongizzanderson64
Dropped my vehicle off for engine/exhaust noise. Driver took me back to my hotel. A couple hours later picked my vehicle up. Repair was covered by my warranty.
I didn’t believe in dealerships in the past. - 1981chrismac
I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.
Change of heart, My presence situation has been change, I - Mcdowelllinda94
Change of heart, My presence situation has been change, I don't have to pay for my windshield wipers, Thank you McHenry Castle ,you came through, This is how a business is ran, They hear the customer , I'm impressed
Needed help with my license plate cover. - Ariel Davis
Needed help with my license plate cover. Mr. Krieger was extremely helpful and fast with service. Would definitely recommend. Also, every time I come to the dealership, I'm always greeted and get help answering any questions I have.
The Wilmington dealership Service Department, starting... - Happy with good customer service
The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis
Steve replaced the starter on my Lexus in the driveway. - Rod
Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.
Always Professional - Bill 33
We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.
Bob Brockland service department is in a 2 way tie for - norvin_porter
Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible.
Service advisor of the year - Shadowxiii
Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.
Sal was nice and helpful. - KJAHNKE0
Sal was nice and helpful. My oil charge was completed quickly since I waited at the dealership.