1,960 Illinois Pontiac/1000 Service Centers

Quick turn around on oil change. - CALVINMAYER

Quick turn around on oil change. Friendly service. Would return return for future service needs,

Exceptional, always courteous service from Mercedes Benz - Mags724

Exceptional, always courteous service from Mercedes Benz of Westmont! A special thank you to Mathew Poore for his diligence and perseverance in resolving a long-standing repair issue!

Paul Shamoun is a great service advisor! - alanho2324

Paul Shamoun is a great service advisor! He was able to answer all the questions and address concerns and help with maintenance! He definitely came in handy when I had a windshield chip and got me connected with his guy to seal it! Top notch service advisor and top notch mechanics as well!

The best I can describe my experience is with your sales - rmperri

The best I can describe my experience is with your sales service dept and I deal with Ted because I feel hi is interested in helping me receive the best Napleton has to offer very honest and forthright. BobPerri

I liked my service . - 22-baleful-gold

I liked my service . I didnt have any problem .Darek my service attendant kept me informed on my service and up and coming services I need.

The staff is friendly and always generous about handling - Sharelle Campbell

The staff is friendly and always generous about handling things in a timely manner, thanks for all that you do!

Prompt attention, greeted as you walked inside. - Trumpbucs0616

Prompt attention, greeted as you walked inside. Kind employees. Making sure your experience was a positive one.

As always, everyone asking if my experience is as - mikec923

As always, everyone asking if my experience is as expected and weather there was anything they could do to help.

Amazing customer service, patience is top tier, knowledge - HOSKINSRAVEN

Amazing customer service, patience is top tier, knowledge and helpful during entire process. Christian has amazing service and listens to customer concerns in regards to making customer experience better and more efficient.

I appreciate the staff and technicians that take care of - teabernathy22

I appreciate the staff and technicians that take care of our needs as customers.excellent customer service,thank you!

Great experience, The service department communicated - OOTINY

Great experience, The service department communicated timely and fully explained everything. No surprises and was able to meet their timeline.

Service was great as it has been in the past. - jjonsqd13

Service was great as it has been in the past. The service member was very professional.

From drop off to greeting to work completion, I had a - louk11

From drop off to greeting to work completion, I had a very positive experience. Courteous and friendly interactions with staff.

Service representative Sam he was very nice make - Jimawad

Service representative Sam he was very nice make everything smooth you talking about professional person

I had a fantastic experience working with JC at Zeigler - Juan Carlos

I had a fantastic experience working with JC at Zeigler GMC! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. I truly appreciated his honesty and no-pressure approach. If you’re looking for a top-notch salesperson who cares about his customers, JC is your guy. Highly recommend!

Moises was very helpful throughout the process Moises was - VISHALVARUGHESE

Moises was very helpful throughout the process Moises was very helpful throughout the process. He was able to get the work done within the time.

The staff we dealt with have gone above and beyond to - Debbi.hunter

The staff we dealt with have gone above and beyond to help us. We had transmission issues and they fixed it.

General manager is an excellent person to deal with along - bubby53c

General manager is an excellent person to deal with along with the office manager. The whole office team are wonderful people nice courtesy A+ all around

I had a great experience with having them fix the problem - laural

I had a great experience with having them fix the problem i was having with my car.

Professional, customer service a priority and service - gdalton13

Professional, customer service a priority and service conducted expeditiously. This staff is one of the best in the automotive industry.

Unmatched customer service and quality repairs! - Mark

Unmatched customer service and quality repairs! Ahmed walked me through everything and helped me make informed decisions!

Great customer service, great with communication. - adgcmb9

Great customer service, great with communication. They do great work. Always have had a good experience there.

Gerald Griffin, "GG" still cares for my Honda like - mcdial337

Gerald Griffin, "GG" still cares for my Honda like "family" It is most appreciated. Thanks!

Great dealership! - e.klinckman1995

Great dealership! Friendly staff! Always willing to help. Willing to explain things in ways I understand.

Very nice and very well managed place I was totally - amysg58

Very nice and very well managed place I was totally impressed with your service management

Heritage Cadillac Restored My Trust in the Brand! - Ammarmsyedd

Heritage Cadillac Restored My Trust in the Brand! After a terrible experience with another dealer, I had my 2024 Escalade ESV Platinum towed to Heritage Cadillac in Lombard and they exceeded every expectation. Within 2 days, they diagnosed the engine issue, communicated clearly, and most importantly, provided me a loaner vehicle without any hassle. Christina, in particular, went above and beyond to make sure I was not stranded and kept me informed every step of the way. This is the kind of customer service you expect from a luxury brand. Heritage Cadillac truly cares about their customers and gets things done quickly and professionally. If you want peace of mind, go to Heritage Cadillac. They turned a nightmare situation into a positive experience. Thank you to Christina in service, and the entire team you’ve earned a loyal customer.

The service is always professional and they even found an - kschrad

The service is always professional and they even found an issue that was able to be fixed before we would have been stranded on the side of a road.

They were very helpful and courteous. - terriputnam57

They were very helpful and courteous. To help me get a vehicle. The whole team were courteous.

My service writer Alfonso Rodriguez was extremely - Dolf

My service writer Alfonso Rodriguez was extremely professional. Friendly, informative and courteous. If everyone is like that at McGrath City Honda then I highly recommend them to everyone.

The attendant took time to explain to me the questions I - Sandy3739

The attendant took time to explain to me the questions I had about the procedures.