813 Michigan Used Car Service Centers

Ron is great in service (and always has been). - Bill

Ron is great in service (and always has been). always puts the customer first. Valued asset to Bill Fox company.

The service team was professional and helped me with my - startrekkerjcs

The service team was professional and helped me with my needs. My wait could have been a little less. Other than that it was quite pleasant.

I needed a new key for my truck. - McMahon.lisa

I needed a new key for my truck. I made an appointment came in and was greeted in the service department, then led to the service waiting room. I waited about 30 minutes then a nice lady came and got me to let me know that my truck and key were all set. Great service!

Deborah in the service department is great! - Adam.rochowiak88

Deborah in the service department is great! Every time I take my car in it is done and ready within 1-2 days. I can’t say enough about this service department. Great quality work and very professional!

The service department is awesome. - rdhosmer

The service department is awesome. Gary was so polite and friendly. They got my car in and repaired in one day

Service took less than time mentioned, appreciated the - judithleegleason

Service took less than time mentioned, appreciated the shuttle driver, Ronda. She was very friendly.

They have a wonderful selection of cars and trucks. - RICKMOSS01

They have a wonderful selection of cars and trucks.That makes finding our next purchase simple.

Everyone in the service department was so helpful and - Watkins

Everyone in the service department was so helpful and courteous. I appreciate the prompt acknowledgment when I arrived and the friendly smiles when I left. Thanks

Caring service staff, does not need fifteen words to - tiger

Caring service staff, does not need fifteen words to describe the dealership of Chevy and Cadillac

Services was fast and friendly. - jffry_jhnstn

Services was fast and friendly. The wait time wasn't very long. Would definitely use them again.

Experienced a transmission problem literally on the last - Josh.ely

Experienced a transmission problem literally on the last day of warranty coverage. Called Ford Warranty and they said it HAS to go to a dealership today and have a work order started today to be covered. I called the closest dealership, said they don't have a transmission tech and turned down the work. Called next closest dealership, said they are setting appointments 4 months out and that I can't take it to them today to start a work order, I'd have to make the appointment and wait 4 months (which would be past warranty). Finally called Pat Miliken and explained the situation. I was told to get down there before they close and they'd handle the rest. Pulled in one hour before they closed, the wrote up the paperwork and told me that it might take a couple of weeks before they could look at it BUT I technically had it in service and if the issue was covered under warranty, I'd be covered. Such a stressful day until I contacted Pat Miliken Ford. I wish I could remember the employees names, might have been Julie and Juliet.. I don't remember but I am so thankful that they were willing to help.

Very good service in every way. - Jana_m_stewart

Very good service in every way.Professional, concerned and caring.I bought my third car from Serra. Thank You.

Got my vehicle in quickly didn’t take long for The radio - Paula Le

Got my vehicle in quickly didn’t take long for The radio to be fixed also did a complementary overall on my vehicle and was done with a couple hours. I was pleased.

Evan is a true professional. - Mahill61

Evan is a true professional. He is kind, courteous, patient and informative. He answered all my questions without hesitation. I asked many questions. Evan is an asset to the Suburban Honda team. And although I hope my next visit will be for something simple, an oil change, I will trust in Evan’s advice. My thanks to Evan and team who worked on my car.

We took our Venza in for 20,000 mile service and - Cbar

We took our Venza in for 20,000 mile service and everything went fine. It didn't take too long and I was headed back home.

Very nice personnel, quick service, keep me posted as to - LB

Very nice personnel, quick service, keep me posted as to status of repairs and fixed with what was exactly wrong with the car.

Jim Causley is a great dealership to purchase and to have - Ron

Jim Causley is a great dealership to purchase and to have your vehicle serviced at.

Sat 8/23 traveling from CVG to Grand Haven; front Right - South Pole

Sat 8/23 traveling from CVG to Grand Haven; front Right wheel blowout on I96 @ 75MPH. Road service changed to spare (UGH!); drove @ <50mph last 130mi to Grand Haven (lived @lake for '77 - '85). Monday 8/25 to Muskegon MI AUDI. Met ZACH. Somebody from somewhere smiled on us. What a pleasure dealing with a young man possessing traits performing customer service the way it's taught but sadly more than not rarely experienced. I speak from 50 years of small to large corporate responsibility both U.S. and dealing with European, Asiatic and African personnel in similar companies. Zach quickly procured similar tires, correctly interchanged locations and mounted, checking for potential problems (wheel bearings, rim condition), keeping us informed of progress and promptly notified completion. Our visit/vacation could now continue unhindered. I know US AUDI (Virginia) keeps track of its various locations regarding business practices, including by visits (Have had various Audi experiences, as well as Porsche and GM/Ford due to cars owned and currently possess). I shall presume both Audi Muskegon as well as Audi US know how fortunate they are to have Zach presenting the "Audi" face to/with customers. IF NOT, THEY HAD BETTER LEARN RAPIDLY, lest competitive businesses grab him for their benefit!

Best CDJR dealer in town! - ronmack

Best CDJR dealer in town! They are very efficient and provide great follow up. They also have a very caring staff!

Super quick service! - Amy

Super quick service! I was out of there in less than hour. They also filled my windshield fluid at no cost.

The employees at this dealership go above and beyond, - katguzman

The employees at this dealership go above and beyond, especially the porter Mr.Dave Dorda. I was treated with respect and he made my experience pleasant

Awesome job! - stuppia1966

Awesome job!!! Keep up the good job guys very prompt service. Always friendly and clean facility

This was my first experience with service here and - Diana.davis50

This was my first experience with service here and everything was explained from how long it may take to what would be done. Will definitely be back. Thank you Lionel &Sterling Heights dodge!

Karyssa was wonderful. - RClark

Karyssa was wonderful. I brought my CX5 in for an oil change and left with a brand new CX50. She was polite, professional and answered all of my questions. Suburban Mazda Troy is the only place I buy cars. This is my 5th Mazda.

Great service representative. - drosalind99

Great service representative. Appreciated the use of loaner vehicle. Would recommend them for diagnostic services.

My experience at this dealership has always been great. - mrrobertebrown

My experience at this dealership has always been great. Thanks for the free coffee and bottled water.

David Gammouh and Eugene Ferguson are always a pleasure - Ron

David Gammouh and Eugene Ferguson are always a pleasure to work with. and service team is excellent.

I only do business with Suburban for our vehicles. - kwoz65

I only do business with Suburban for our vehicles. Very helpful & professional to deal with

Highly recommend Sales consultant Ryan Nunn. - lovintheinfo

Highly recommend Sales consultant Ryan Nunn. He was honest and professional and did not waste my time. Vehicle was in an accident after purchasing and the body shop was amazing. Vehicle looked brand new. Service department was quick and efficient and respectful of my time and property.

Excellent customer service from my advisor. - Trina

Excellent customer service from my advisor. He was professional, knowledgeable, pleasant and informative. My vehicle was repaired in a timely and efficient manner. The young lady who provided the loaner vehicle was equally friendly and professional. Made it very easy for me.