813 Michigan Used Car Service Centers
Many years ago, Bill Fox I thought it was a bad - Crclawn
Many years ago, Bill Fox I thought it was a bad dealership but over the years they have greatly improved
Services was fast and friendly. - jffry_jhnstn
Services was fast and friendly. The wait time wasn't very long. Would definitely use them again.
Top Reviewed Service Specialists At This Dealership
Service Advisor
PARTS MANAGER
Parts
The service team was professional and helped me with my - startrekkerjcs
The service team was professional and helped me with my needs. My wait could have been a little less. Other than that it was quite pleasant.
Service Consultant
Very friendly, great customer service. - PHYLLY595
Very friendly, great customer service. Gannon was a joy to work with. I will definitely send people there.
I needed a new key for my truck. - McMahon.lisa
I needed a new key for my truck. I made an appointment came in and was greeted in the service department, then led to the service waiting room. I waited about 30 minutes then a nice lady came and got me to let me know that my truck and key were all set. Great service!
Appreciated the pick up from my house back to dealership. - RCRAIG48178
Appreciated the pick up from my house back to dealership. Car wash is a nice perk but always seems to be out of service.
Gary was super helpful and determined the issue with my - edwards1698
Gary was super helpful and determined the issue with my car nearly immediately, would highly recommend
Service took less than time mentioned, appreciated the - judithleegleason
Service took less than time mentioned, appreciated the shuttle driver, Ronda. She was very friendly.
Chris and team did an excellent job of making sure all my - Keith D
Chris and team did an excellent job of making sure all my needs were meet l met. I'll will be taking my vehicle to Chris from now on.
Check in was quick and easy. - mildredpeteet
Check in was quick and easy. Workers for all areas are courteous and professional. Waiting areas clean with comfortable seating. Job well done.
Caring service staff, does not need fifteen words to - tiger
Caring service staff, does not need fifteen words to describe the dealership of Chevy and Cadillac
Assistant Service Director
Cadillac Service Advisor
Rental Manager
I received excellent service from the beginning of my - Pat
I received excellent service from the beginning of my relationship with this dealership. I would rate this dealership with five stars.
Thank you for taking care of our Pacifica. - bryanmcmllen
Thank you for taking care of our Pacifica. Breaks were under warranty with Mopar replacement. Van brakes like it was brand new.
Very good service in every way. - Jana_m_stewart
Very good service in every way.Professional, concerned and caring.I bought my third car from Serra. Thank You.
Service Manager
Got my vehicle in quickly didn’t take long for The radio - Paula Le
Got my vehicle in quickly didn’t take long for The radio to be fixed also did a complementary overall on my vehicle and was done with a couple hours. I was pleased.
My grandson was visiting from out of state had a strut on - holmes
My grandson was visiting from out of state had a strut on the front of the truck problem and they promptly repaired it so he could get back home to his job it was done in a day many thanks for caring enough to help him thank you so very much it really meant so very much to know that there are still people that really understand and care God Bless you the Holmes family.
Very nice personnel, quick service, keep me posted as to - LB
Very nice personnel, quick service, keep me posted as to status of repairs and fixed with what was exactly wrong with the car.
Jim Causley is a great dealership to purchase and to have - Ron
Jim Causley is a great dealership to purchase and to have your vehicle serviced at.
Had repairs made today and Zack was courteous and very - btubman
Had repairs made today and Zack was courteous and very helpful keeping me informed throughout the process and everything went smoothly
Service Director
x x x x x x x x x x x xxx xx xxxx x x - donklaker
x x x x x x x x x x x xxx xx xxxx x x
Evan is a true professional. - Mahill61
Evan is a true professional. He is kind, courteous, patient and informative. He answered all my questions without hesitation. I asked many questions. Evan is an asset to the Suburban Honda team. And although I hope my next visit will be for something simple, an oil change, I will trust in Evan’s advice. My thanks to Evan and team who worked on my car.
The employees at this dealership go above and beyond, - katguzman
The employees at this dealership go above and beyond, especially the porter Mr.Dave Dorda. I was treated with respect and he made my experience pleasant
Body Shop Manager
Great quick service while I waited. - abbyf
Great quick service while I waited. Was checked on during wait and when I left was informed on what my car would need next time.
TimFerrin@dickscott.com, Service Advisor
NickJefferson@dickscott.com, Assistant Service Manager
IlirLako@dickscott.com, Service Manager
Great service representative. - drosalind99
Great service representative. Appreciated the use of loaner vehicle. Would recommend them for diagnostic services.
This was my first experience with service here and - Diana.davis50
This was my first experience with service here and everything was explained from how long it may take to what would be done. Will definitely be back. Thank you Lionel &Sterling Heights dodge!
Customer Experience Coordinator
Karyssa was wonderful. - RClark
Karyssa was wonderful. I brought my CX5 in for an oil change and left with a brand new CX50. She was polite, professional and answered all of my questions. Suburban Mazda Troy is the only place I buy cars. This is my 5th Mazda.
My experience at this dealership has always been great. - mrrobertebrown
My experience at this dealership has always been great. Thanks for the free coffee and bottled water.
Mobile Service Coordinator
I only do business with Suburban for our vehicles. - kwoz65
I only do business with Suburban for our vehicles. Very helpful & professional to deal with
Highly recommend Sales consultant Ryan Nunn. - lovintheinfo
Highly recommend Sales consultant Ryan Nunn. He was honest and professional and did not waste my time. Vehicle was in an accident after purchasing and the body shop was amazing. Vehicle looked brand new. Service department was quick and efficient and respectful of my time and property.
Director of Fixed Operations
Assistant Parts Manager
Part Advisor
David Gammouh was outstanding! - silverlakegc
David Gammouh was outstanding! He was always in contact with us on the status of our vehicle. Though our vehicle was on warranty, he was always on point!!! We were advised that we needed to purchase new tires as they were worn out and give us a deal we couldn't pass up.