There aren't enough words to describe the level of - ywasser83
There aren't enough words to describe the level of quality here.
Nowadays, so many dealers pay more attention to the amount of sales and focus less on attention to providing top notch customer service. Well not here, not at Ray Catena Lexus of Monmouth. They absolutely have providing the best customer service at the forefront of their business model. In my opinion dealers should be taking notes on how they do things here. It's not even close.
Everyone here is so nice and welcoming, which is super refreshing. Special shout outs to Luke Albrink, Carlos Pincaro, Mike (the service foreman), Dave the head of detailing, and the front desk staff. Everyone I've interacted with has been nothing but excellent in every way.
I HIGHLY recommend this dealership. Well worth the trip to come from Northern NJ. As long as I am in NJ, I can't see going anywhere else.
Kudos to all!! Lexus! Experience amazing!
Best,
Jonathan W.
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