37 Pennsylvania Volkswagen Dealers

Very professional and competent. - CWBENSON1004

Very professional and competent. Repair done correctly and efficiently. I would recommend working with Mr. McDonough anytime.

Great service and staff. - Cardriver

Great service and staff. The video reviews when getting an inspection are really helpful to see

One of the simplest, most transparent, and smoothest - Ryan

One of the simplest, most transparent, and smoothest purchasing experiences I’ve ever had. From the first point of contact to driving off the lot, I could not have been more pleased. I particularly would like to acknowledge Lucas, my sales rep, who was the most responsive and pleasant rep I’d ever purchased from, and Andy for going above and beyond in working out a great deal for me on my Porsche Cayenne. These guys were incredible to work with.

Very responsive They were able to get me in promptly for - SCOTTBRENNEMAN

Very responsive They were able to get me in promptly for service and kept me undated in what was needed.

The staff was friendly, polite and respectful. - joyjet50

The staff was friendly, polite and respectful. They were professional and provided me with a good deal.

Fast, reliable and professional sales. - lindiebross

Fast, reliable and professional sales. So easy I needed time to process that I now own a shiny classic.

I recently purchased a car and had an excellent - Sherrianne621

I recently purchased a car and had an excellent experience with Nick Cassidy. From start to finish, was professional, knowledgeable, and super helpful . He took the time to answer all of my questions, never made me feel pressured, and made the entire process smooth and stress-free . Thank You Nick !!

I dealt with Samantha in service and she was fantastic. - thaig

I dealt with Samantha in service and she was fantastic. She kept me updated and the wait time was very reasonable.

Easy to work with, experience all around was smooth and - StraightSixStickShift

Easy to work with, experience all around was smooth and painless. Ask about the family plan! Free car washes.

Wonderful service! - alicia.shaw

Wonderful service!! The crew always goes above and beyond to help me with whatever I need!! Thank you

Great customer service. - kochanowicz.glenn

Great customer service. Mac is the best salesman. Quality vehicles. Wynn is a solid dealership.

Frank is a great service advisor and is always making - Ilan S

Frank is a great service advisor and is always making sure his customers are taken care of.

Buying a car is no fun, they make 10 fold worse. - Not going there

Buying a car is no fun, they make 10 fold worse. Would not answer any questions no matter how simply you asked. It was like dealing with a 1970s sitcom car salesperson. High pressure no return for your efforts. Too many others to deal with that

We shopped our local dealers but Faulkner VW in - harriet.mcclelland

We shopped our local dealers but Faulkner VW in Mechanicsburg was the best and easiest to work with. Our sales rep, Angie delivered on her pricing and timely feedback as we did much of the transaction by phone. Our son recommended them to us and we will recommend them to our friends and family as well.

Love dealing with this place. - Pecollier

Love dealing with this place. The service is friendly, patient, knowledge. Clean atmosphere and have purchased several cars and always return for service.

Here's a more concise version that still says everything - jonesy311c

Here's a more concise version that still says everything you want to say and puts the spotlight where it belongs: on Cole and Peter. ⭐⭐⭐⭐⭐ Before scheduling my appointment, I read several reviews about Ciocca Volkswagen, and honestly, I was a little hesitant. After my experience, I felt it was important to share a different perspective because it was nothing like I expected. Ciocca is about an hour from my home and isn't the closest Volkswagen dealership to me. I only scheduled my appointment there because they had the earliest availability. I'm genuinely glad I did. From the moment I arrived, I was treated with professionalism, courtesy, and respect. My service advisor, Cole, was exceptional. He listened to every concern I had, kept me informed throughout the day, explained everything clearly, and made sure I understood exactly what was happening with my vehicle. As someone who has worked as a technician, service advisor, and service manager, I know how demanding that job can be. Cole handled everything the way I believe great customer service should be handled, and he earned my trust. I also want to recognize Peter in sales. I wasn't there to buy a vehicle, but while I was waiting, he went out of his way to spend time with my two-year-old daughter, Giada, and help keep her entertained. That wasn't his responsibility, but it made a long day much easier for both of us. Small acts of kindness like that leave a lasting impression. I do have a few suggestions, but none of them reflect on Cole or Peter. During my appointment confirmation call, I felt like it was unusual that I planned to wait for the repair. I knew it would take most of the day because of warranty approvals and the work involved, and I was perfectly happy to wait if it meant the repair was done correctly. I would also love to see loaner vehicles offered for longer repairs, along with complimentary vehicle washes after service. The waiting area could use a little attention as well. One of the benches appeared to be broken, and I noticed some expired snacks in the vending machine, which I know is likely managed by a third-party vendor. Those are all minor improvements. What mattered most was how I was treated, and the people at Ciocca exceeded my expectations. I originally chose Ciocca because they had the first available appointment. I'll continue making the hour drive because of the people. Even though there are Volkswagen dealerships much closer to my home, Cole's professionalism and Peter's kindness earned my trust and my future business. I sincerely hope they receive the recognition they deserve because employees like them are the reason customers come back.

Unethical sales practices to coheres a customer into - T

Unethical sales practices to coheres a customer into finalizing a sale . Received conflicting information from different individuals involved in the sales process

Very disappointing place. - irenerubus

Very disappointing place. They replaced my rotors and brakes 2 years ago, and said they needed replacement again? My car is stored in a garage and generally, my brakes never needed replacement for 60000 or more miles. Costly need and I honestly do not trust if this job was done properly 2 years ago. I also waited 1 hour for them to even look at my car, as I waited over 2 hours, as a full room of customers came and went, as I was the last one there. And… I had a scheduled appointment and arrived on time… even 15 min prior. Problems discussed with them and zero comments back.

Bob Flick and Steve Amabile were incredible! - dejmlj

Bob Flick and Steve Amabile were incredible! This is our one year anniversary with the Atlas, and we are so thankful to Bob & Steve for helping us. They brought the car to us, we did all of the paperwork at home, the service was simply 100%. Thanks, guys!!

Really positive experience dealing with Three Rivers VW. - AAnnichine

Really positive experience dealing with Three Rivers VW. From my first interaction inquiring about selling my wife’s Jetta to them, to ultimately trading in for a new Taos, I felt that at every level they were transparent, fair and ethical. I am a knowledgeable consumer with many years’ experience purchasing/leasing vehicles; I ask informed questions and generally anticipate dealer tendencies to overcharge, mislead or otherwise malpractice throughout the process. Some might consider me a challenging customer due to these factors. However, at every point the staff at 3RVW remained patient, courteous and attentive to all inquiries, answering all my questions and corresponding in a thoughtful and professional manner. When the time came to take delivery, they were very respectful of our time in making the process efficient and even adapting to accommodate our newborn and toddler. The three gentlemen I dealt with throughout the duration of this deal were Nigel (Sales Professional), Pat (General Sales Manager), and Seth (Finance Manager). I would recommend anybody in the market for a new or preowned VW to make this your first call. *OF NOTE: After agreeing in principle to terms, I reached out to a different area VW dealer to see if they would like the opportunity to beat the deal I had in place, and they did. While their deal was compelling, the ensuing dialogue proved them to be arrogant, rude and misleading, and therefore not worth pursuing a business relationship with. I can rest better knowing I’ve conducted my business with a company who holds themselves to a higher standard of care.

They were very helpful! - Roger Rodriguez

They were very helpful! They provided a very fair deal! I would recommend them very highly.

Salesmen are sharks. - lisabek72

Salesmen are sharks. Sold me an overpriced car with noisy suspension. They claimed they didn't know about the noises.... I didn't hear them during the test drive due to the salesmans incessant talking. Very disappointed to say the least as I am.a long time customer of 25 years....

I have purchased two cars from this dealership and even - scofos2011

I have purchased two cars from this dealership and even referred a friend who bought a vehicle here. Up until recently, I always had a great experience. However, everything changed after July 3, 2026, when I traded in my car for a new one.Before trading it in, I had refinanced my old car and was told I would receive a refund for the gap insurance. Since the trade-in, I have been getting the classic runaround. The dealership tells me the refund comes from the lender, and the lender tells me it comes from the dealership. No one wants to take ownership of this issue.To make matters worse, I received a follow-up call from Rose D’Ambrosio asking about my experience. I explained the exact situation to her, and she promised to look into it and call me back. That was three weeks ago, and I have heard absolutely nothing. My spouse even called and left her a voicemail, which also went completely unanswered.This used to be my go-to dealership, but after this experience, I don't know if I will ever purchase a vehicle here again or send any more referrals their way. I am incredibly disappointed. Something has changed at this dealership, and it is not a good change. Do better

100% will never go to this dealership again. - Ron Ailshire

100% will never go to this dealership again. 60-year-old veteran was treated so unprofessional. All because I had a loan thru my bank.

Awesome Hometown Dealership - BOHAGGY

Bertolet offers great reliable vehicles at very fair market prices. The servicing and sales personnel are second to none. It’s the only place to shop.

Passed by two other VW dealerships to purchase a Jetta. - RudyC

Passed by two other VW dealerships to purchase a Jetta. Multiple reasons why: They have the inventory. Built a great reputation. Offer aggressive pricing and an absolutely no BSS buying process. No hidden fees or dealer crap. But what really sets them apart is the people. Sales Consultant Kelly Crawford was the BEST! I have purchased or leased nearly 50 new cars in my life, and she is one the best I've encountered. Excellent follow-through. Good product knowledge. Not pushy. Plus, just nice to deal with. Treated my first time buyer daughter with respect and care. Greatly appreciated Kelly! General Sales Manager Jess Cupini worked our deal and was just great to work with. Sales Manager Seth Drobney was wealth of knowledge on the VW brand and came in clutch with valued information on the car. Nice guy and a true professional. Knows the VW brand like no other. No aggressive sales tactics on the F&I side. Just real easy going. I'm glad we made the trip in for my daughter's new Jetta S.! I highly recommend this dealership.

Fred Beans VW is the perfect example of why people hate - cpayne44

Fred Beans VW is the perfect example of why people hate going to dealerships. What a rip off! $433 for a simple Jetta battery replacement. $135 in labor? $296 for the battery? No credit for the battery core AND they charged $22 to dispose of the battery. Hold on to your wallet if you get service here. BUYER BEWARE.

I am so happy with my purchase!! The employees were nice... - Jayda29

I am so happy with my purchase!! The employees were nice & helpful, thank you Autohaus and thank you so much Barbara for everything I will be back in the future!!

Love this dealership! Will not go anywhere else for a new... - stlcruzin48

Love this dealership! Will not go anywhere else for a new or pre-owned vehicle! A pleasure to deal with!! Thank you for everything, Jimmy Bach!!!