Great place to buy and service your Volkswagen - tomstoudt
I've had nothing but good experiences with North Penn VW. Sales person Greg Holland was very easy to deal with and business manager Jason eased the paperwork process.
Love the service department - always very professional and does a great job.
Another satisfied customer.
Great Experience - wade1940
I had a very enjoyable experience. I was not pressured and my sales rep. was very knowledgable on all of the functions of the car, and the paperwork involved.
Good experience - Karen
The sales people were knowledgeable and the entire experience went quickly and smoothly. Since I was undecided on purchasing used/new vehicle, they explained details on both options.
Great place, Great People and a Great Car! - Pawel Kalinski
After 3 weeks of search for a replacement car for my BMW (I thought that deer were nice, soft and fuzzy until a months ago when I hit one on I79...), found their black-on-black GTI on Cargurus. Got the the Three Rivers VW an hour before their closing time and thought that there was no way to do much that day.
Chiara showed me the car and answered all my questions. Asked quite a few of her own, and helped me to set up the phone and car settings to my match my needs. I made my mind within 30 mins. Ryan was similarly good with the financing and final paperwork. Two other guys from the dealership provided additional advice on winter tires. All that past their regular hours.
A great car buying experience overall. And the GTI make me smile every morning!
Great People. - Aaron Herrera
I came to colonial Subaru to buy my first car. it was an awesome experience with great people. I would highly recommend this deal. They have a great staff and so many cars to choose from.
Good experience - no pressure - Javier Gonzalez
Darren was very patient and understanding. He did an excellent job in showcasing the qualities of the cars and helped us pick the best one for us.
Tyler Cook - Kim4
I highly recommend buying your next Volkswagen at Wynn with Tyler Cook. Competitive pricing, excellent service, and best of all, everything was done over email and phone. Tyler made the process very simple and Bob Johnson (finance) was a pleasure to work with.
Great Experience - RAV4-Toyota
My husband I recently bought a RAV4 from Fiore Toyota. Mike Rosen was very kind, knowledgeable, and incredibly helpful. He really listened and respected our needs and helped to make the over experience a good one. I would highly recommend this dealership and mike to anyone looking to purchase a car.
Great service - ThisIsMyScreenName
Paddy was so helpful in answering all of my questions. I am a first time car buyer and he was incredibly patient, assisting me throughout the process and offering sound advice drawn from years of experience in the car sales industry. From the initial phone call to the test drive to signing the paperwork, Paddy made it as stress-free as possible and I am so grateful.
New car purchase - Mterry0030
Dave Baldwin did a phenomenal job taking care of me. I cannot express how I felt so comfortable throughout the whole process. Even with him being so busy, he was able to accommodate both myself and others as I had noticed while there. I will be recommending anyone who needs a car to go see Dave Baldwin at Jeff D'Ambrosio's.
Great experience - fast, fair and friendly! - First Jetta
They had by far the best pricing in the area. And the experience of test driving and then purchasing was quick, friendly and without pressure. Highly recommend Cochran Volkswagen!
Satisfied - not pleased
Was very happy after the car was purchased that York Volkswagon was willing to pay for a new battery that had going bad in the vehicle after only owning 4 days. Thank You
Really helpful - Sls59
By far the best buying experience I ever had, , everyone was pleasant and helpful .bin too 3 other vw dealership but colonial earned my business
SID IS THE MAN! - NATAY WILLIAMS
MET MY FIANCEE FOR HIS SERVICE CHANGE AND ENDED UP DRIVING OUT WITH A NEW 2016 FORD MUSTANG. VERY PROFESSIONAL YET MADE ME FEEL COMFORTABLE IN MY NEW PURCHASE.
Helpful and quick. - Daniel virgilio
Came in after a problem with my high pressure fuel pump. Was going to buy the part and do the work myself in a parking lot as I was just travelling through the area. Service manager not only pulled the codes, but found an open warranty, and slipped me into a busy schedule. Less than a hour later, I was out the door. From my perspective, great service.
Routine service and recall work - Ken M.
I was able to schedule an appointment at my convenience. They provided a free loaner car, and my car was washed and ready-to-go when promised. Matt was on top of things from start to finish, so everything went well.
Certified Jetta - Happy Shopper1
My daughter has just purchased a Jetta from Hillcrest, and the expirience was so pleasurable my husband and I went for a replacement of our 1998 Escort. I know I'll be back for more buisness
Great Service - Rachel215
Frank and the guys at Piazze VW of Langhorne are top-notch. I have a dealership closer to my home than this dealership, but choose to go here because of the great nd honest customer service I receive.
Personalized service - Curt Sebring
Young always performs above my expectations. Their mechanics are schooled to service my car and are first rate at completing the service the first time in a timely manner. Floyd did a superb job! Their service personnel, Les in particular, makes sure my needs are met. Their service manager, Tony, always takes a sincere interest to make sure that I am completely satisfied. It's always a pleasure dealing with the "Young Family" of employees. I highly recommend them!
Instruction on using car mechanics. - Trekyvirginia5845
Jay Stulbarg was very helpful explaining everything. My whole experience in purchasing our car
was excellent. Joshua was very friendly and personable. Vickie was very efficient in handling the paper work.
Thank you very much. Virginia Costanzo
Stay away! - vwgti
Avoid VW service department at any cost. Their regional manager, service rep and service manager work together and will never be on your side. If you really have to service your car there, make sure you take a million pictures before you buy a car there and before you drop it off at service department. Make sure you document everything, because if something happens, you will have proof that it was there, otherwise they won't fix anything under warranty!
First oil change - Efrenperez23
There was an misunderstanding but the servirce over all was good. Hopefully next time it will be more clear of the coverages of the vehicle for maintenance.
Pleasant and easy - ccarter00
While this is a few months late, I wanted to be sure to give a review on my experience with Piazza and with Mike Robinson (sales) and John Zecchino (finance). I would never have driven out to Ardmore if it wasn't for Autotrader.com. I was starting to have issues with my second Jetta and needed to find a solid yet affordable replacement, and I found a beautiful used CC at a deal on the site that led me to the guys at Piazza. Mike was extremely helpful (even without an appointment) and took me on a nice long test drive, on which he didn't appear to fear for his life as tested the car on the twisty turning road! I was not "wowed" by the drive in the CC, so Mike urged me to test drive the 2014 Jetta GLI on the lot (only 10k miles) and I loved it!! His no pressure style was very welcome and from there the paperwork went very smoothly. I love the car and the deal! The whole experience was easy, fairly quick (as far as car buying experiences go) and really enjoyable. I would recommend them for your next car buying experience - and of course, I'll always recommend a VW!
No excuses - Come to Faulkner VW FIRST! - Rubie T
I recently purchased my 2008 Passat Lux after my 2002 VW Passat was totaled. It was a tough experience as the latter was my first car, and it was going to be hard to top it. It took 2 months to find a newer car, and Jodie Payne made that happen. I felt as if the entire sales department had my back, honestly. Whenever a potential car was traded in, I was notified and came in for a test drive. Eventually, the 2008 Passat won my heart, with the help of Jodie and the service Department, managed by Jeff W. Furthermore, both Brian Price (GM) and Brian (service) spoke with me personally about the vehicle, the servicing it needed, and what they could do to further accommodate me. The entire experience was smooth and not what I expected from purchasing a car from a dealership - my first car purchase was from a private seller, so this was a new experience for me altogether. As a 20 year old college student, I can say that I was treated with 100% honesty and fairness. There were no scams or gimmicks, no shadiness, and moreover, I got the perfect car out of it. Kudos to all at Faulkner VW! Highly recommend. I encourage anybody to check out their inventory, stop in for a test drive, or get their car serviced here FIRST!
STAY AWAY!!! - Jeremy S
I bought a Ford F-150 from gilboy and was very unhappy with the experience at the dealership. They are Completely unprofessional and unorganized.I highly recommend you buy somewhere else!
Sales team is arrogant - Tbird3
Walked in waiting while others were taken before me, to sell my Beetle, treated me like I was beneath them. Much different from when I got my car serviced there years ago. Will not be coming back.
Excellent service and a family atmosphere - Andrew W.
I purchased a 2013 VW Jetta from J. Bertolet and have been thrilled with the service and integrity of everyone at the dealership. I live in the Reading area, and whenever the car needs its mileage service, John arranges a convenient time to pick up my car to take to the dealership and lends me his car for the day. As with all cars, something inevitably will go wrong. You can trust the people at J. Bertolet. The service technician sent me a video of the problem, discussed several options, and I felt confident that the repair would be done in a cost effective and efficient way. He even suggested I call VW headquarters and ask them to reimburse me for the repairs - which they did - a complete reimbursement for parts and labor! I am so happy to do business with people who are not only invested in the product they sell, but more importantly, are invested in the people and community they serve.
Super Lemon! - disappointedgal
Super Lemon! If you make a moderate to low income, Do not buy a used car from these folks! You'll spend thousands of dollars to fix it. I didn't do my research and bought a Passat 2006. Lots of problems Had it for 3 years. Engine light keep coming on. They fixed it. Cost Me $2000.00 Engine light still came on. $500.00 for brake work. Exhaust pipe broke at catalytic converter. They wanted $1300.00. It smelled like dirt. I am thinking it was in a flood somewhere. They had Dryer sheets under my seats to mask the smell when i bought it. I didn't know till later. Shady! Oh and lets not forget they said I had slivers of metal in my oil pan. and said it would cost me a pretty penny like $2500.00 to take it a part and fix what ever they were talking about. But it might just be the engine. So it might cost more. I traded that car in and bought something else somewhere else. Never again Volkswagon. Smile in your face and rob you blind! But they did offer me to come in for a complimentary car wash.
Service Nightmares - kevinandtrish
I have had four cars serviced between myself and my wife. Fred Beans' shop is near the Paoli local train, so it is a convenient drop off. However, we are through. Here is a brief list of annoying service incidents:
1) Passat: Fuel tank recall, car was returned leaking gasoline.
2) Jetta Sportwagen TDI: air filter intake tube not connected after service (fixed it myself. )
3) Jetta TDI Sportwagen: air filter never changed after 50 K miles ( free service = no service, IMHO) changed itmyself
4) Golf TDI: dropped car for A/C service. First time the problem was not diagnosed; the car was obviously not test driven. Second time: I was charged 350.00 for "troubleshooting". The replacement part was about 50.00. Rude Service guy, failed to call and tell us the car wasn't ready before pickup. The svc dept failed to honor my request to give me the replaced part, so....
5) GTI: Two trips for service of AC under warrantee. (They eventually sent it to Mike Piazza in Ardmore)
That's enough. I will never spend another nickel there. Ever.
Very trustworthy service department. They will make sure... - nas179
Very trustworthy service department. They will make sure things are done right at any cost. Josh and Randy stayed over an hour late to make sure I was able to get home with my car. They have always been honest and open with me, and make the hour drive for a simple oil change worthwhile for me. I would recommend the service any day over any other dealer I have been to. Trustworthy service is hard to find anymore, these guys will make it worth your time! Thanks guys!
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