Excellent response for VW restitution for Deisel cars. - PJM
Extremely attentive service; very professional, thoughtful explanation of features. Good guidance about cars, excellent processing of purchase. Purchase price included a loyalty discount which was most appreciated.
Excellence in Everyway - Teri
My husband and I just purchased a new Subaru from New Motors last week. That is the second Subaru we have purchased from this dealership, not to mention the five BMWs. If we were not 100% satisfied with the buying experience and service departments, we would look elsewhere for our vehicles. Larry New once told me "that the brand sells the first car and the service the second." With that philosophy, it is no wonder that the New Motors experience is first rate.
Three Rivers VW - Leslie Ann Kunkel
Three Rivers is staffed by people who work for the customer. They make the effort to know you so that they understand your needs.
I am fussy. They all make sure I get the car I want. They work with the factory to get the specfic car, and most dealers do not do that.
When I need service, they set me up for a loaner because they understand my job and work schedule.
They stay on top of incentives to make sure you get your best price.
I belive the car I just purchsed is my 6th from Three Rivers (9th VW I have owned) and I think that speaks of the service of the dealership.
Seth, Ryan, Derrick, John, Kathie and the entire team make Three Rivers a fine dealership.
Best experience at a dealership - micksean
I have been to many dealerships and working with Juan was by far the best experience I have had. He explained everything including what the banks look for when financing a car. Not only did he get me in a car he was also able to lower my insurance by finding me the best deal. By the time I walked out I had a car new insurance and I will be saving close to $200 a month in insurance, car payments, and gas. I would recommend Juan to everyone I know.
Bought a car for my teenager! - Shannon
I went into the dealership to just test drive a car I was anticipating buying for my 16 year old. Elise contacted me from Internet sales and put me in the right hands. She was respectful and attentive. Tom Maringo, our salesperson, was kind, supportive and informative. He was knowledgeable about the vehicle and what I liked best, when he was in doubt, he found the answer instead of trying to sell me. When I was handed off to Steve Huetter, I was shocked. I have never had such a forthright and direct conversation with any finance manager at a dealership. There was no pressure selling. There was a great dialogue and my needs both automotive and financial were addressed.
This is my first car purchase from Day Apollo Subaru. THIS WILL NOT BE MY LAST!!!!
Great Experience! - Audi Lover
This is my 3rd car from this dealership and 2nd one from Tom Burley. This was one of the best car buying experiences I have had.
Stress-free - jenpie9788
Very easy, in and out and stress-free experience! I have worked with Jim Wynn/Simo before and the past experience was just as good. I would definitely recommend.
True professionals - Mando1
Tyler was an absolute pleasure to work with.
An automobile wizard.
I walked in there in a jam and Walked out, out of it!
With the help of Jon I was presented with PERFECT car. Fits me in every aspect of my life!
Jon was also a class act and was willing to show me a different car no mater how many times I asked. His patience was a huge factor in my purchase.
Amazing Experience - ckyle92
Best customer service around. Buying a car can be very overwhelming, but VW of Reading made it smooth and easy. Every employee is warm and welcoming as soon as you walk in the door. Huge shout out to Zac Remlinger for getting me into a brand new 2017 Jetta GLI! If you or anyone you know are interested in a vehicle please ask for Zac, he will make your day that much better!! He is very personable and extremely knowledgeable!
Thank you Zac and thank you VW of Reading!
Fast, knowledgeable, friendly - 2014Audi
Our calls were answered in a timely fashion, paperwork prepared ahead and salesman delivered to office for signature. Everything went smoothly. Troy Craig was a pleasure to work with and was very helpful and knowledgeable.
Top Reviewed Specialists At This Dealership
Porsche / Audi Sales
Awesome! - brandee77
I am giving a great rating because Mike (the salesperson) and the finance guy were wonderful to work with. Mike went the extra mile to show me everything my new 4 Runner can and will do. He also said to call him anytime if I needed anything for my car. I LOVE my brand new 4 Runner!!
Great experience - fast, fair and friendly! - First Jetta
They had by far the best pricing in the area. And the experience of test driving and then purchasing was quick, friendly and without pressure. Highly recommend Cochran Volkswagen!
Satisfied - not pleased
Was very happy after the car was purchased that York Volkswagon was willing to pay for a new battery that had going bad in the vehicle after only owning 4 days. Thank You
SID IS THE MAN! - NATAY WILLIAMS
MET MY FIANCEE FOR HIS SERVICE CHANGE AND ENDED UP DRIVING OUT WITH A NEW 2016 FORD MUSTANG. VERY PROFESSIONAL YET MADE ME FEEL COMFORTABLE IN MY NEW PURCHASE.
Helpful and quick. - Daniel virgilio
Came in after a problem with my high pressure fuel pump. Was going to buy the part and do the work myself in a parking lot as I was just travelling through the area. Service manager not only pulled the codes, but found an open warranty, and slipped me into a busy schedule. Less than a hour later, I was out the door. From my perspective, great service.
Routine service and recall work - Ken M.
I was able to schedule an appointment at my convenience. They provided a free loaner car, and my car was washed and ready-to-go when promised. Matt was on top of things from start to finish, so everything went well.
Certified Jetta - Happy Shopper1
My daughter has just purchased a Jetta from Hillcrest, and the expirience was so pleasurable my husband and I went for a replacement of our 1998 Escort. I know I'll be back for more buisness
very helpful - bonkers200
I received notice in the mail that there were some recalls on my car and I needed to bring it to a dealership to be fixed. Since I just recently moved to PA, I wasn't sure what Volkswagen dealership to use...so like most people I looked on the internet to find the closest one to my house and then crossed my fingers that they were good. From the very beginning, contacting the service department, to the very end, picking up my vehicle, they were fantastic. Very nice, helpful, thorough, easy to work with.
Thank you to everyone in the service department who helped me. I greatly appreciate it.
a greater experience for me - tyson vw
the sale person was amazing. he made it possible for me to get a great pre-owned vw. i would recommend him to ppl i know. hes a greart sale perso .
STAY AWAY!!! - Jeremy S
I bought a Ford F-150 from gilboy and was very unhappy with the experience at the dealership. They are Completely unprofessional and unorganized.I highly recommend you buy somewhere else!
Exceptional car buying experience. - Go Blue
I purchased my 2015 mustang gt premium yesterday 4/24/17. I would like to thank Jan Himes for her rapid response to my internet inquiry. And i had a wonderful experience with Heather and Jose. They were polite and knowledgeable. They worked to get my payment where i wanted and im very appreciative. Just wish i got more on my trade lol but who doesn't. To conclude, im very pleased with my visit and the warranty coverage i received with my purchase.
Great service - vw lover
Service was fast. They even called me to remind me my inspection was up in two days a would I like them to inspect the care. They gave me a loaner which was great. We live 30 miles away and waiting for the car is not an option. They also cleaned the snow off my car when I picked it up.
First oil change - Efrenperez23
There was an misunderstanding but the servirce over all was good. Hopefully next time it will be more clear of the coverages of the vehicle for maintenance.
Fast Service - MM
I stopped in unexpected and asked if they could change my oil and filter. The advisor said yes immediately and after a short wait, my car was ready and I was on my way.
Excellent service and a family atmosphere - Andrew W.
I purchased a 2013 VW Jetta from J. Bertolet and have been thrilled with the service and integrity of everyone at the dealership. I live in the Reading area, and whenever the car needs its mileage service, John arranges a convenient time to pick up my car to take to the dealership and lends me his car for the day. As with all cars, something inevitably will go wrong. You can trust the people at J. Bertolet. The service technician sent me a video of the problem, discussed several options, and I felt confident that the repair would be done in a cost effective and efficient way. He even suggested I call VW headquarters and ask them to reimburse me for the repairs - which they did - a complete reimbursement for parts and labor! I am so happy to do business with people who are not only invested in the product they sell, but more importantly, are invested in the people and community they serve.
Best customer service! - Gmcalder13
I got my lease on the VW Tiguan at the end of December, and I still contact her for questions and she always helps me out!! So helpful and the best!
wouldnt ever buy a car anywhere else but here - anthonyc
Our saleswoman Chelle Prunkel was the greatest to say the least. My wife and I can't thank her enough. We both have never had such a pleasurable experience buying a car in our lives. She makes me actually want to turn in my GMC Envoy and buy a Volkswagen.
The whole staff there at Garnet from start to end was great !
We will never ever buy cars anywhere else but at Garnet Volkswagen in West Chester, PA and will make sure to let our friends and family know that buying a car can be a pleasurable experience if you go to Garnet Volkswagen.
Drove from New York to buy from Piazza! - tonestar
Straight forward, up front, ZERO nonsense. I've bought my fair share of vehicles over the years and these folks were top notch. I drove from 35 minutes north of NYC to have the pleasure of dealing with these guys and the trip was well worth it! Daniel did everything he could, with constant contact and updates on the vehicle, and even quoted my trade right over email which was very convenient. If they have the vehicle you're looking for, there isn't much reason to look elsewhere. Thanks Piazza!
GREAT EXPERIENCE AT FRED BEANS DEVON - donna
Just purchased a new VW from Anthony Law at Fred Beans (Devon, PA). Everything done via the internet - this was the easiest purchase I have ever done! I had shopped several dealers here in N.J. and Anthony gave me the best price right from the beginning with no haggling. He was extremely professional and I knew ALL COSTS ahead of time via the buyers order that was emailed to me. (Buyers do need to be cautious as quotes will ALWAYS contain every rebate available. Be an INFORMED BUYER and ask lots of questions!) No high pressure. Sarah was extremely through and made the vehicle pick-up fast & pleasant. Couldn't have been more pleased with the purchase of my 2017 Passat SEL PREMIUM. (And YES ~ I'm a loyal VW owner. Turning in my 2012 Passat diesel, but sticking with the Passat as it's a great car and I really love it.)
Won't be looking here ever again. - VW
Found the car I wanted, had to call them 3 times to get them to email the pics since I lived 70 miles away. Called back the next day and the car was sold. Won't be shopping here ever again.
North Penn VW
Three Rivers Volkswagen
Wyoming Valley Motors