Happy again ! - DB
This is my third car that have purchaed from Tim and each time it has been an very easy and stress free experience !! I have recommended five people to goto NorthPenn due to Tim being there.
everyone involved made it easy - terry5808
my salesperson Daniel Lynch was knowledgeable and easy to work with. He took the time to go over my vehicle and explained important information that was easy to understand.
Very happy camper :) - breannakovalchik
I had the pleasure of having Eric Saloom as my salesperson and i couldn't be happier! He made sure I knew everything i needed to know about my new Honda Civic, and even called a few days later to check up on how me and my new car are doing! I highly recommend him as your salesperson for any vehicle at Day Apollo Subaru. :) Thanks for everything Eric!
Excellent - Bruce
We just purchased a 2014 VW. We will be going back when we buy the next car. Seamless experience. Highly recommend this dealership. The sales team is very knowledgeable.
Great salesman, good people skils - Sorinraf
Walter was great Today , in selling our new Subaru Forester
Thank you for your professionalism and time to explain, hreat people skills and product knowledge
Imports by Day - Bridgette Flanigan
My salesperson Darren Burns provided me with excellent customer service. He made me feel very comfortable and helped me find a car that suited both my wants and my price range. Darren was very personable and trustworthy unlike most salespeople. I went to two other dealerships prior to Imports by Day and none of them compared to my experience there! I will definitely recommend Imports by Day and Darren Burns to my family and friends and will be back when I need my next vehicle!
Professional, respectful, courteous & pleasant! - Kay&Hayden
Typically I've never used the words professional, respectful, courteous, and pleasant in the same sentence with "car dealership" !
This truly was a first! Our salesman Silo (ask for him!) was a refreshing surprise. Having the experience be as wonderful as our new 2017 Volkswagen Golf Alltrack was a plus! We will return !
Excellent customer service - Long time customer
Long time customers, have never been disappointed. Staff is friendly and professional. Long time customer of Bob Wheelan, top notch guy. VW Taylor worked financials on this deal... very pleasant guy, very helpful
Cody did everything he could to get me in a car I could affo - Maxspring101
Cody is a very nice person and he truly did everything he could to get me a car that I could afford. I would recommend him to anyone looking for a car.
Great Experience - RAV4-Toyota
My husband I recently bought a RAV4 from Fiore Toyota. Mike Rosen was very kind, knowledgeable, and incredibly helpful. He really listened and respected our needs and helped to make the over experience a good one. I would highly recommend this dealership and mike to anyone looking to purchase a car.
Great to deal with - Timothy D'Lauro
We had a great experience with Wyoming Valley Motors. Sean was a pleasure to work with and I would recommend this dealership to anyone looking for a new vehicle at a good price.
Top Reviewed Specialists At This Dealership
Great experience - fast, fair and friendly! - First Jetta
They had by far the best pricing in the area. And the experience of test driving and then purchasing was quick, friendly and without pressure. Highly recommend Cochran Volkswagen!
Fast Service - MM
I stopped in unexpected and asked if they could change my oil and filter. The advisor said yes immediately and after a short wait, my car was ready and I was on my way.
Satisfied - not pleased
Was very happy after the car was purchased that York Volkswagon was willing to pay for a new battery that had going bad in the vehicle after only owning 4 days. Thank You
SID IS THE MAN! - NATAY WILLIAMS
MET MY FIANCEE FOR HIS SERVICE CHANGE AND ENDED UP DRIVING OUT WITH A NEW 2016 FORD MUSTANG. VERY PROFESSIONAL YET MADE ME FEEL COMFORTABLE IN MY NEW PURCHASE.
Helpful and quick. - Daniel virgilio
Came in after a problem with my high pressure fuel pump. Was going to buy the part and do the work myself in a parking lot as I was just travelling through the area. Service manager not only pulled the codes, but found an open warranty, and slipped me into a busy schedule. Less than a hour later, I was out the door. From my perspective, great service.
Routine service and recall work - Ken M.
I was able to schedule an appointment at my convenience. They provided a free loaner car, and my car was washed and ready-to-go when promised. Matt was on top of things from start to finish, so everything went well.
Certified Jetta - Happy Shopper1
My daughter has just purchased a Jetta from Hillcrest, and the expirience was so pleasurable my husband and I went for a replacement of our 1998 Escort. I know I'll be back for more buisness
Frank is Awesome! - Michael Leach
Service at VW langhorne is the best I have ever had! They are very fair, won't perform any unnecessary service, try to sell you on anything, and they do the best they can for you, including finding any manufacturer recalls or warranties that you qualify for. They are quick and provide loaner cars for free. Frank is top notch!
Friendly, quick and very helpful - sarahbarnett
So far, my experiences with Young VW have been great. It didn't stop when I needed my new car checked for a service light. Tony and Drew were quick to get my car into the shop and to satisfy the issue at hand. I had a very informative call with Tony after the car was checked, and he eased my thoughts about the service lights. I would definitely recommend Young to friends and family.
Orientation to new subaru - Denise
Jay was very friendly and helpful. Took our questions first and then went over details of car. Patient with allowing us to ask questions as we went along. Spoke clearly and easy to understand. Very helpful and courteous. He took his time and was sincere in telling us to come in if needed help with something. Thank you!
Great service - vw lover
Service was fast. They even called me to remind me my inspection was up in two days a would I like them to inspect the care. They gave me a loaner which was great. We live 30 miles away and waiting for the car is not an option. They also cleaned the snow off my car when I picked it up.
First oil change - Efrenperez23
There was an misunderstanding but the servirce over all was good. Hopefully next time it will be more clear of the coverages of the vehicle for maintenance.
STAY AWAY!!! - Jeremy S
I bought a Ford F-150 from gilboy and was very unhappy with the experience at the dealership. They are Completely unprofessional and unorganized.I highly recommend you buy somewhere else!
Great deal, friendly, no games. - lsnover
I got a great deal on a 2017 Jetta that my local dealers said was impossible. The staff was nice, professional and did not play any of the games that are typical these days. They even went to bat with VW on a problem with my "Loyalty card" from VW.
Chelle Prunkel was marvellous! - Bourgeois image
Chelle was extremely rapid in answering every query and keeping me informed of all steps to be taken for the buy back procedure. She is ever so knowledgeable -- knows all car models, inside out, is technically extremely adept -- super efficient and quick, including emails on weekends. Very pleasant in all respects! All other employees VERY positive !
We were traveling and had a problem! - Rich
We had a issue while traveling near the Mechanicsburg area and stopped at this dealership for help! I explained that we lived over four hours away and were afraid that the car would break down on us on our way back. The response of the service writer Shane was to snicker and say " We are booked and it would probably be until tomorrow until we could look at it, I asked him if Sutliff still had a VW dealership and he scowled at me and said yes; another person from the dealership told him that it would probably be two hours till they could check it. We waited and they gave us a loaner, oh: we bought this car from Faulkner preowned in July of 2016. We thought this may be better to trade it in and get a new car, although if things didn't work out we would just continue home. We ended up at Faulkner preowned again, the sales person Cory Wright (less than a friendly person or personable) decided to pull the car out of the service line up and it would have put us back another two hours. Cory stated that the service department at VW didn't tell him not to take it. Our over all experience with Faulkner Dodge, VW was horrible! They have show that what they are all about is the $$$$$$, not about people or even trying to help someone in distress. I have bought four of thirty five vehicles from Faulkner in the past, I won't buy or count on their service departments in the future, they have shown they don't care about people.........
Excellent service and a family atmosphere - Andrew W.
I purchased a 2013 VW Jetta from J. Bertolet and have been thrilled with the service and integrity of everyone at the dealership. I live in the Reading area, and whenever the car needs its mileage service, John arranges a convenient time to pick up my car to take to the dealership and lends me his car for the day. As with all cars, something inevitably will go wrong. You can trust the people at J. Bertolet. The service technician sent me a video of the problem, discussed several options, and I felt confident that the repair would be done in a cost effective and efficient way. He even suggested I call VW headquarters and ask them to reimburse me for the repairs - which they did - a complete reimbursement for parts and labor! I am so happy to do business with people who are not only invested in the product they sell, but more importantly, are invested in the people and community they serve.
Super Lemon! - disappointedgal
Super Lemon! If you make a moderate to low income, Do not buy a used car from these folks! You'll spend thousands of dollars to fix it. I didn't do my research and bought a Passat 2006. Lots of problems Had it for 3 years. Engine light keep coming on. They fixed it. Cost Me $2000.00 Engine light still came on. $500.00 for brake work. Exhaust pipe broke at catalytic converter. They wanted $1300.00. It smelled like dirt. I am thinking it was in a flood somewhere. They had Dryer sheets under my seats to mask the smell when i bought it. I didn't know till later. Shady! Oh and lets not forget they said I had slivers of metal in my oil pan. and said it would cost me a pretty penny like $2500.00 to take it a part and fix what ever they were talking about. But it might just be the engine. So it might cost more. I traded that car in and bought something else somewhere else. Never again Volkswagon. Smile in your face and rob you blind! But they did offer me to come in for a complimentary car wash.
Trust the negative reviews - Jennifer in Jenkintown
Imagine every stereotype about a shady and manipulative car sales process, and you'll have what I experienced at Fred Beans VW.
- Once price by email, a higher price when I came in.
- Lowball offer on my trade-in (I got $1,000 more at a different dealership the next day)
- Several rounds of that awful "let me talk to my manager" back and forth.
- Didn't return my key from the trade-in appraisal until I talked to the manager.
They had no response when I said I liked the car, but expressed concern about VW's ethical challenges.
I left this dealership feeling like I needed a long, hot shower.
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