196 Texas Chrysler Dealers

Service was awesome had oil &filter changed in a timely - Blanchard

Service was awesome had oil &filter changed in a timely manner . Service personnel treated me with professional manner .

Too many visits and after this last visit to service - MOMSDABOM48

Too many visits and after this last visit to service center, technician said it was repairable..

Good service get all my oil changes here little pricey - sneakvs

Good service get all my oil changes here little pricey but good service overall thanks

Sammie the sale person was very good and show me the best - rascaldad1964

Sammie the sale person was very good and show me the best deal I give him a 10

Courtney was awesome and showed she cared. - seanmsimmons71

Courtney was awesome and showed she cared. She knew I was having to rent a car with my truck being fixed, parts came in and she had the guys jump on it. Awesome job!!

Great service service advisor for ford was excellent. - fern

Great service service advisor for ford was excellent. Kept me informed about my car and how long it was going to take

Salesman was pleasant to work with as well as the finance - shels

Salesman was pleasant to work with as well as the finance rep. Thanks for your help.

Honest,very professional,easy going and an absolute - paulcphillips3

Honest,very professional,easy going and an absolute pleasure to work with. Vary fair on new vehicle and on trade in. No pressure. Overall great experience.

Enrique Toledo did a great job assisting us through the - Uriesk

Enrique Toledo did a great job assisting us through the buying process. He was knowledgeable, professional and met all his commitments. The process was easy, with ample and qualified staff Thank you for a positive experience!

I bought a Dodge Challenger and a Jeep grand Cherokee - mfgoodale

I bought a Dodge Challenger and a Jeep grand Cherokee from this dealership. It was an awesome experience all the way around. The sales and management department were awesome in buying the vehicles. The service department was so great. They treated us like family. A few weeks ago I bought a 2025 ram 2500 from Big Star Dodge in Webster. Big mistake!!! Once they got the money, they didn’t give a xxxx about me. I got home and I noticed that the chrome on the rear driver side door handle was missing. I contacted them and they said they would take care of it. Nobody called me back. I contacted my Sales Man Dennis Wright. He said he would take care of it. Nothing!! I called again and I was transferred to the service department. Service department gave me a phone number to send pictures. Nothing no response. After about six calls, I asked to speak to the GM. Of course he’s not available. I told them I was about to come down there. The GM finally called me back when I was busy at work. His name is Kenny Young. He left a snide reply on my voicemail. I called him back and he would not return my call. I would never recommend Big Star Chrysler Jeep ram to family or friends. Not even my enemies.

Had a very pleasant experience there at Nyle Maxwell. - ronniewagstaffjr

Had a very pleasant experience there at Nyle Maxwell. Easiest purchase on a vehicle I've ever made. Would recommend to all of my family and friends.

Very kind and professional. - dominique lane

Very kind and professional. Great customer service and they were very patient with us . They took their time until we got the deal that was best for us. My wife and I was very thankful.

We bought a new Ram 4x4 from them. - Kathy

We bought a new Ram 4x4 from them. After sale support is zero. Had it in 3 times for rear differential problems. First time said we had a bad batch of fluid so replaced fluids. Not long after, same grinding so brought it back. They found metal shavings in the differential fluid so replaced gears and fluids. Grinding returned. Now the discover water in the fluid so tell us it won’t be covered under warranty. We bought a new boat and told them we used the public paved boat ramp to launch our pontoon. Maybe had truck in 4” of water to launch. Seriously, you can’t get this truck in 4 INCHES of water? That’s what they told us. Very next day, truck started grinding again. Took it and traded it in at another dealership. Something is seriously just defective with this vehicle and they would not be responsible and stand behind their vehicles. Because of the truck being new, we were upside down on the trade in by a lot. If they would have been fair and ethical, they would have made this right. This dealership does not stand up to their promises and absolutely will not treat customers in a fair and ethical manner. Go somewhere else!!

Everything about my repair experience was excellent. - carltx

Everything about my repair experience was excellent. Easy to make an appointment. Easy to check in. Mike went over all the items with me clearly before any work was started. The waiting room is comfortable, with snacks and a pretty cool coffee maker. The team keeps you well informed of what's going on. I can't think of an improvement.

Always excellent service and very competent service - zeroman

Always excellent service and very competent service personnel, outstanding overall facility and personnel. Been a customer for my past several vehicles.

Very easy to work with and very friendly! - Davidinvictoria

Very easy to work with and very friendly! Found the car I was looking for. No problems with the car. Even put the car on a lift to inspect it. I would recommend Dallas Dodge to family and friends!

The customer service is always exceptional when we come - LBARAJAS0325

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!

★★★★★ Excellent Service Experience Charles is an - Smiley

★★★★★ Excellent Service Experience Charles is an outstanding service writer who truly sets the bar high for customer service. His communication is exceptional - he keeps you well-informed throughout the entire process and is incredibly attentive to your needs. What really stands out is his excellent rapport with the mechanics, which helps ensure smooth and efficient service delivery. The mechanics here do outstanding work, and Charles's coordination makes the whole experience seamless. I highly recommend this service department, particularly working with Charles. His professionalism and attention to detail make him a real asset to the team.

Luis in sales management, and Mr. - jonathon zembower

Luis in sales management, and Mr. Michael Hook demonstrated excellent teamwork and communication skills. They were both easy to work with and promptly addressed our vehicle concerns.

It was the best I ever had my sales woman was so great n - Michael Dunbar

It was the best I ever had my sales woman was so great n helped me

They took such good care of me and my son! - vandamarrs62

They took such good care of me and my son! We have been buying all of our vehicles for our family for years here and would never go anywhere else! My son loves his car! Thank you Richardson CJDR and team! fast, easy, transparent, and always the best pricing!

Great experience - I worked with Rodney who was very - Slj

Great experience - I worked with Rodney who was very knowledgeable of the product. I was looking at a RAM 1500. He was kind, answered my questions, let me test drive and sent a followup email thanking me for coming in.

We drove all the way from New Mexico to buy a truck from - Phillipslarry33

We drove all the way from New Mexico to buy a truck from Gilman and Cam our salesman it took a little while to get everything done but it was waiting on the bank the whole staff was very courteous and helpful I will definitely be doing business with them again

Go anywhere but here The worst dealership ever. - hannahcantu2022

Go anywhere but here The worst dealership ever. I terrible customer service, terrible terrible. Run far

At the service dept on old 83 in McAllen, they left my - Leandro.perez1

At the service dept on old 83 in McAllen, they left my engine wiring harness loose, it literally was banged up by my tire. Not the service advisor nor the assistant service manager could tell me what the damaged connector was, I had to show it to the parts dept at the dealership. They did not replace it. All they did was put tape on it and secured it with the missing bolts. When I arrived there was no explanation of why it was not replaced, no manager, no service advisor nothing to give me an explanation. They even tried to give me some print outs of a part that was not even the correct one. After a full day of research it turns out that the part is the engine wiring harness a major electrical component and the replacement would have been very expensive. And now I am stuck with the possibility of it having issues in the future.

I was very impressed with the treatment of this - leogalan283

I was very impressed with the treatment of this dealership. Darnell Nunez was very polite, calm and patient. He and the finance person went out of their way to get me a good deal on a reasonable monthly payment and warranty. Very quick to get financed here. It took them less then an hour and drove home very happy with my purchase.

I purchased a Ram from Tomball Ram in August 2024 and it - A.B.

I purchased a Ram from Tomball Ram in August 2024 and it was a straight forward process. Not long after I purchased the truck, I received an error message about the air shocks. Naturally I made an appointment with the service department in October 2024. They had my truck for a week and couldn’t duplicate the issue. So I called them and them would pick it up. Not even two weeks later I brought it back to the service department for the same issue. I was told the software needed to be updated, so that took 11 days. After I got my truck back, it was missing several screws from the flares. 12 in total. I reported that issue and the service team resolve that quickly. The truck ran well with the occasional air shock error message over the next few months that would pop on for a few seconds and then clear. Then in April of 2025, I come outside and my front end is sitting on my tires. I make an appointment and it is towed to the service department. To make shorten a long story, they had my truck for 100+ days. During this time, I have to call them for updates every week because I was not being told anything about my vehicle. I was told that it’ll be resolved in two or three days, Three days would pass and no updates from the service of office. I was told I was waiting on parts, I was told I was waiting for approval from the warranty company, I was told that a mechanic working on the issue had quit and it needed to be reassigned to another technician, I was told so many lies during this time that it prompted me to write a letter to the General manager. I didn’t get a response from the general manager, but I did get a call from the Director of the service department. A gentleman by the name of Calvin Miller was able to get it resolved within a weeks time. Even though I have my vehicle now, I don’t feel Like a valued customer. I don’t feel enough was done to make me feel better about the service department lying to me for 100+ days. I feel like my issue was swept under the rug. Calvin did apologize I just don’t feel that is enough

We are from south Texas and we were in Mount Pleasant - Carlos L Garcia

We are from south Texas and we were in Mount Pleasant visiting my son . As we were getting ready to head south our air conditioning on our 2023 expedition started to act up and only blow hot air . 3:00 pm on a Friday and 500 miles from home and heater on full blast would have been an unbearable drive. We rolled in to dealership and I must say I have never been treated better. They took it in and worked their magic and an hour later we had cold ac and vehicle was fixed . I know its under warranty and however we bought our vehicle in south texas . They could of easily said we are busy come back Monday however they went above and beyond. I offered to pay or sign whatever and they said its all been taken care of. This dealership was a blessing and will see us again when we are in need . THANK YOU ELLIOTT AUTO GROUP SERVICE DEPARTMENT

Worst experience ever for repairs. - dmonreal4986

Worst experience ever for repairs. Took the vehicle into be repaired came back needing more repairs besides the one we took it in for and was dropped when being repaired by the dealership didn’t contact us to inform us of what happened. Turned them into the BBB got a reply from the general manager Chase Bradley to contact him for a resolution for the problems they caused . Have left ma y voice messages and written messages with no answer on the phone number he gave us to call. Just another one of their ways to get out of doing what is right! Will not return to Pegasus dealership . Letting all we know not to trust or use the dealership either. We’re retired on fixed incomes and the 3000$ we paid for repairs which weren’t completed could be used as a return investment to getting the work done somewhere knowable .

Great customer service, I did not have to wait very long.... - cathi1

Great customer service, I did not have to wait very long. Cant rate an individual do not know who actually worked on the car. Thank you