192 Texas Chrysler Dealers

Service department does not take appointments. - Dissed Customer

Service department does not take appointments. You have to drop vehicle off and wait 3-4 days for them to even look at it.

Juan Mendez, AKA - Charlie did an astonishing job making - etorres

Juan Mendez, AKA - Charlie did an astonishing job making the whole sale a very pleasant experience here in this dealership. The effort and integrity this man showed us, is what makes me come back to the dealer. 5 star customer service, they need more men like him serving the Rio Grande Valley, Tx.

They are knowledgeable and professional, explain - Yamie

They are knowledgeable and professional, explain everything step by step. Kept us well informed on the service through and through. Friendly and timely.

I have nothing to add. - QUICKTHOR

I have nothing to add. The experience was a good experience overall and I remain pleased.

My advisor was very helpful and professional. - Shalom2121

My advisor was very helpful and professional. Car was done in a timely manner. Thanks

Great service and fast. - Missq05

Great service and fast. Always respectful and nice to me. They always clean my car when I get it service. Great team

Everyone was so professional and willing to help me - Kaye

Everyone was so professional and willing to help me choose my vehicle. They were very patient.

great service, did not have to wait long for oil change - jeneesekelley

great service, did not have to wait long for oil change and tire rotation along with car wash

I had a wonderful experience buying my car at Ram Country - carolcawyer

I had a wonderful experience buying my car at Ram Country in Mineral Wells! The manager was helpful and got the deal I needed. They added 2 options for no extra fees!! Mark Tully was very friendly and I felt comfortable with him . I love the car I chose!!

Recently bought a car at this dealer. - Txstarshooter

Recently bought a car at this dealer. Thought the whole purchase process to be very easy. Then found out the vehicle delivered was not the vehicle agreed to. If you go here then triple check everything and do not leave dealer until you know you got what you expected. Suggest shopping elsewhere.

Excellent. - toritx

Excellent. I felt valued, heard, appreciated and respected. Knowing they were hearing my needs and trying to honor them in every aspect.

Friendly, fast, and quality service from a great staff. - concanmexican

Friendly, fast, and quality service from a great staff. This group is on top of all of your vehicle needs.

We are from south Texas and we were in Mount Pleasant - Carlos L Garcia

We are from south Texas and we were in Mount Pleasant visiting my son . As we were getting ready to head south our air conditioning on our 2023 expedition started to act up and only blow hot air . 3:00 pm on a Friday and 500 miles from home and heater on full blast would have been an unbearable drive. We rolled in to dealership and I must say I have never been treated better. They took it in and worked their magic and an hour later we had cold ac and vehicle was fixed . I know its under warranty and however we bought our vehicle in south texas . They could of easily said we are busy come back Monday however they went above and beyond. I offered to pay or sign whatever and they said its all been taken care of. This dealership was a blessing and will see us again when we are in need . THANK YOU ELLIOTT AUTO GROUP SERVICE DEPARTMENT

Great deals and friendly sales and finance personal. - zamorarichard1

Great deals and friendly sales and finance personal. Very attentive to my needs and responsive. Thank you Sarah and Jose

I just purchased second vehicle here. - jdooley1968.jd

I just purchased second vehicle here. I’ve always had very good customer service there. No and Ryan got me hooked up with a new ride today. I’ve been going here since I bought my first vehicle from them 4 1/2 years ago to get my oil change. Service sept is great also. Christy and Ashley are awesome! Thanks guys for always taking care of me.

Excellent service by Salesman Mr. - Mazda6

Excellent service by Salesman Mr. Darius. Informative on truck I purchased. Communicated all the way on the sales process from start to finish, and all follow-throughs after delivery.

Great experience getting my vehicle repaired. - drewmurphydodge

Great experience getting my vehicle repaired. I was informed the whole process and my truck runs great. Awesome job:)

Went faster than I thought it would. - Meme

Went faster than I thought it would. Everyone was friendly. Very welcoming and the lounge nice.

Craig Ross was great to work with and made the experience - R. Mills

Craig Ross was great to work with and made the experience so easy. Great service from the service department

Anthony was great ! - Harmony

Anthony was great ! It was a very easy process, and he definitely took care of me

Eric was a great sales person. - martha.zamora roberts

Eric was a great sales person. He was able to show us a few vehicles and we settled on the jeep compass.. Great customer service and an awesome deal on our trade-in

She was very knowlegable with all my service needs. - maricela_bravo2000

She was very knowlegable with all my service needs. Very fast and polite with my family and I.

Nick and Keith have always been great to work with. - krisgreen4

Nick and Keith have always been great to work with. This is the second car I've leased through Helfman and both experiences were phenomenal. Thanks again for the great service!

Zero stars was not an option unfortunately. - Tatianarobbins5

Zero stars was not an option unfortunately. You would think a place like this is reputable and takes care of their customers but, no. Management is awful and unethical.They have Bad customer service, bad follow up, bad communication from sales and service department. Worst service advisor ever (Jose). They sold me a $20,000 vehicle with bad suspension and will not fix (Carolyn- sales-woman). I Took car in for oil change and a malfunction code on 4/17 (vehicle was drivable and had no issues when dropped off). They said my vehicle (Mercedes suv) would be done same day. Turns out they were unable to check it on their own and had to send it to Mercedes dealership to check the code. They Had my car sitting for over a week before they sent to Mercedes then it sat at Mercedes for 2 weeks because meador wasn’t communicating with them. Finally received vehicle on 5/9 in bad condition. completely different condition than it was when I dropped it off. They gave my vehicle to me on a flat tire and tilted and unsafe driving condition(never had issues with my tires or vehicle being tilted). I brought it to service advisor Jose’s attention that my tire was flat and push start button was missing the vehicle was also tilted and looked unsafe to drive but he advised me that it was fine (it was raining on top of that and they would not offer any other transportation for me to get home). I drove it home and vehicle skid across the freeway and brakes were scraping and wouldn’t work in time and I almost had an accident due to the unsafe conditions of the vehicle. Never had any issues with the brakes prior to drop off. Got home and tire was on flat AGAIN. Called to speak to service manager and Assistant GM and General Manager about the conditions and of course no response or call back. They do not care about their customers. I Will update this review if anything is done about it.

Once again I called AutoNation Katy and ask about a few - Ranger225mrb

Once again I called AutoNation Katy and ask about a few items I am waiting on. While talking to service they set appointments for oil change (Full Service) Diego greeted me even 20 minutes early. I had another appointment and I never mentioned it. Your’s and My Service advisor once again let a happy customer on his way. Diego explained every thing they completed on my Jeep Gladitor. He always shows up with a smile and really cares about his position as a Service Advisor. If I was Still a GM and not retired I would try and steal him. Diego is a true asset to AutoNaton Katy. This whole company is truly 2nd to NONE. Mike & Allie Bratcher

Great experience - I worked with Rodney who was very - Slj

Great experience - I worked with Rodney who was very knowledgeable of the product. I was looking at a RAM 1500. He was kind, answered my questions, let me test drive and sent a followup email thanking me for coming in.

After our sons car was lost to criminals, JR helped us - lloyd287

After our sons car was lost to criminals, JR helped us find the perfect replacement. We couldn’t be happier with the time Sames took to make sure our sons new “to us” 2011 wrangler, is in top condition. They really do take care of their customers, and JR will treat you the same if you’re buying a brand new vehicle, or a used vehicle. So go see him, if he doesn’t have it, he can probably find it for you…..

Miguel from Bogus Tipton CDJR service department gave us - LFV

Miguel from Bogus Tipton CDJR service department gave us great customer service and was very helpful all the time.

Amari was an amazing salesman he helped me do a quick and - cjdelag25

Amari was an amazing salesman he helped me do a quick and easy purchase. Shawn & Rollin we’re also very helpful!

Thank you Carmen for helping me and my granddaughter buy - marybarfield59

Thank you Carmen for helping me and my granddaughter buy our vehicles go see Carmen at Cuero Dodge nice girl