72 Texas Hyundai Dealers

Service manager Jarod was so incredibly helpful and - Carol M

Service manager Jarod was so incredibly helpful and personable. He has great customer service skills and I am extremely happy with the care I received

Excellent! - sofigzea

Excellent! Mauricio was super friendly and gave us three different options to close the deal — I think that’s awesome

Super patient, kind, understanding, and genuinely wanting - Nicole

Super patient, kind, understanding, and genuinely wanting the best choice for each customer's needs. They explain every step of the process too!

Classic bait and switch! - drblairdc1998

Classic bait and switch! I was online and found two cars both 2024. They said they had them in stock, these were new. The salesgal tried to pawn a diffenrent car to me saying they are all the same. So, a different salesman said they can find me a car and I said “unless you are selling it to me at the price I was quoted, no thanks. They said the cars were not there, the ones that I went to look at. They wanted to sell me a car that listed for 10,000.00 more than what I looked at. These folks are committing fraud and I will be pursuing litigation.

Thomas Farmer was a great salesperson. - scopeland50

Thomas Farmer was a great salesperson. We enjoyed our experience buying a vehicle from him. We will definitely recommend him to anyone.

Polite, keeps you updated during the process that they're - psbeason

Polite, keeps you updated during the process that they're working on your car. Keeps you informed and what's going on. Everyone has a smile and you have a good feeling about being there

Always great service Kami is the best you are lucky to - Papawdowns

Always great service Kami is the best you are lucky to have her, she’s the best’!

Wow, what a disappointment! - Isak

Wow, what a disappointment! I drove 40 minutes to that dealership for a very nice deal they advertised online. I should have known better... an ad of a car @ $35K and then out of the door incl. fees and accessories it turned into $42K...? A real "bait" to lure you in! and the "sales manager" (as he introduced himself), dressed like he's in a picnic / tailgate ?! Not presentable at all... and while talking about the numbers, when I said I needed to talk to my wife, he said: "I believe you can take care of her" (quote!). Seriously?! He should not be talking to customers. Period! The sales guy, on the other hand, was nice and courteous. Not a place worthy of my business unfortunately.

Thank you Baer and Maria you both worked so hard in - Grateful buyer

Thank you Baer and Maria you both worked so hard in getting me into a vehicle. You both were patient, and explained the whole process to me. You even had options waiting for me. Appreciate y’all and management.

Dealership LOST $50,000 Cashier check. - Iralenril

Dealership LOST $50,000 Cashier check. Blamed me for its loss, demanded I return the vehicle I purchased promising to hold the vehicle until I was able to replace the cashier check (90 days due to bank rules), returned my trade in vehicle damaged by their people and missing keys and parts, relisted the new vehicle for sale a week later. General manager claims I canceled the deal. I did not and was in near daily communication with finance manager. Case was transferred to a "Sales Manager" who took listing down for 2 weeks while I was still trying to replace the lost cashier's check. No communication beyond initial call with "Sales manager" Vehicle relisted again despite promises to hold vehicle. Manager told me I was out of luck. not their problem. I STILL dont have my money, they have damaged my existing truck, and cost me almost a 1000 dollars in damages and fees to correct their issue. DO NOT BUY FROM THIS DEALERSHIP

Wonderful staff, lovely building, and great selection of - kirracollins33

Wonderful staff, lovely building, and great selection of cars. I lived the attention and service.

Very upset with service department. - Vruggiero

Very upset with service department. The manager could care less. I spent over $2k on service and they could not even get engine light to come off on my wife’s car. One excuse after another and their service agents literally just read from a computer generated service sheet. Manager is a joke and basically told me he does not what is going on and he is just there to do payroll. Your experience has forced us to never consider another Hyundai ever again. Sad that in a tough economy you are ripping people off in that service department. The quote that wins it all is last thing the agent said to us was “it is not safe to drive and tech estimates full breakdown in 1 month”. Wants us to spend another $6k on service. Buyers beware of this dealer.

Service department is very incompetent and had my car for - Amber

Service department is very incompetent and had my car for 7 weeks for a transmission.

Great team, they were very helpful through out my - miabarrett100

Great team, they were very helpful through out my purchasing process and reassured me every step of the way !

Tim Rich, Service Advisor provided me with superior - fscherich

Tim Rich, Service Advisor provided me with superior customer service. He is a ten star service advisor. He went above and beyond in having a new engine installed in my 2015 Sonata much quicker than I expected. He even took time out to obtain a quote and time frame from a body shop to have the hood of my car painted and had my car delivered to them. Tim is extremely friendly, very responsive, knowledgeable and treated me as if I were his most important customer. I suspect be treats each of his customers the same way, as VIPs! He was upfront with me and has restored my faith that honesty still exists in the automotive repair business. I highly recommend Tim Rich to handle your service needs.

I have purchased 2 cars with Texan Hyundai. - Rachel A

I have purchased 2 cars with Texan Hyundai. In 2018 I got a limited Sonata and in 2023 a limited Tucson with my husband. I plan to go in at the end of 2024 to trade in my Sonata for a Santa Fe. I have nothing be good things to say. James was very easy to work with. Then when we went to underwriting they laid everting out very clearly and left it up to us what we wanted to do. I didn't feel like an agenda was pushed on us.

Fantastic service experience! - China D

Fantastic service experience! Highly recommend! Quick and no nonsense! I went in for a recall and there was no pressure to have them do anything else while there.

Sean is my Genesis service expert. He’s always very... - Marisela Rios

Sean is my Genesis service expert. He’s always very responsive, attentive, and so professional. Never any issues with regular service or inquiries we have.

I had a wonderful experience with Ziya, and every other - Rochelle

I had a wonderful experience with Ziya, and every other person I interacted with at this dealership. They had just received the exact vehicle I was interested in purchasing! I was treated with respect, and did not feel pressured at all. We reached an extremely fair price for the vehicle and the interest rate. The entire experience left me feeling really excited and positive about purchasing my new vehicle. Again, thank you Ziya for your warmth and honesty! I am truly grateful.

Northwest Hyundai is hands down the most dishonest and - Unsatified Customer

Northwest Hyundai is hands down the most dishonest and fraudulent dealership I’ve ever encountered. We showed up to buy a vehicle we found on their website, what a joke. The car was filthy inside, complete with someone else’s shopping bags and a hairbrush. It hadn't even been cleaned. On top of that, it had 800 more miles than what was listed online. Even worse? The price listed online mysteriously jumped by nearly $5,000 when we got there. They added a bogus line item called “Apex,” which no one at the dealership could explain. It felt like a bait-and-switch scam wrapped in corporate incompetence. The level of unprofessionalism was staggering. Staff were more concerned with their appearance and posturing than actually helping customers. Once we finally agreed on a purchase price (which took far more effort than it should have), we were thrown into yet another step in the process that only exposed how completely disorganized and clueless the team really is. If you’re even thinking about buying a car from Northwest Hyundai, do yourself a favor: don’t. Call ahead, get the real price (if they’ll even give it to you), and expect hidden fees, vague add-ons, and a dealership that does not care one bit about customer experience. This place is exactly what gives car sales a bad name. Avoid at all costs.

Best dealership on the planet! - Rachel

Best dealership on the planet! They really took good care of us and made process hassle free-Rowlett resident, worth the drive

Great service. - jjhams

Great service. Very convenient for me and my Ioniq 5. Easy to schedule an appointment for service. Dillon was helpful and knowledgeable.

Wayne in service helped us out today. - hibanks

Wayne in service helped us out today. Courteous, competent, and professional. I give him a solid 10. Kim and Jolene Swanson

It's the worst dealership I have ever been to. - sputnikgold0@$

It's the worst dealership I have ever been to. They lie poor service sad

How can i rate AutoNation - halebot

This is my first experience with AutoNation I can't rate maintenance work so I gave you one for asking so after our visit in February for maintenance on the car if they'll let me I'll come back and change this rating I posted for you. In fact I think you ought to remove that from your survey maybe put in another survey for your service department but that's just me thinking

Javier Gonzalez is a great sales man and just really... - pennybowles79

Javier Gonzalez is a great sales man and just really seems to be a great person overall! You can tell that he really does care about his customers and their needs. He's not too pushy and does not pressure you to buy something you really don't want or can't afford.He answered all of my questions and got me in the perfect car with a very affordable monthly payment. I highly recommend giving him the opportunity to help you out!

The great experience in huntsville - loveklh

I love here in Huntsville, it is my school town and I decided to buy car here. Just the same as I expected, the dealer here make me feel like home, they are professional and friendly. I love the experience of buying car here.

Frank Prosksch and the team @ Hyundai of Texarkana - Andre

Frank Prosksch and the team @ Hyundai of Texarkana Texas saved my xxx!!!! I had vehicle problems with my current car through out Christmas and New Years, car rentals, repair bills, and towing charges! I made a desparate call to Frank, explaining my situation, and he told me he might be able to help. My wife and me went there today, purchased a vehicle for reliable transportation, and now we can "back off" from our repair issues at a more reasonable pace! Let me explain something to you guys - Frank and his awesome TEAM bent over backwards to help us!! They WORKED OUT a VERY REASONABLE deal to get us mobile again! On a RATING SCALE OF 1 to 10, I give these guys an 11+!!!!! Great PEOPLE, Great SERVICE, I am SO ABSOLUTELY HAPPY with this Team!!!

Chris King made our car buying experience a pleasant one. - Garrett

Chris King made our car buying experience a pleasant one. Affable and knowledgeable, he knew the ins-and-outs of the cars like the back of his hand. He explained how Don Davis doesn't trick or coerce their customers like some other dealerships, and worked with us to get us a fantastic deal. We're very happy with our new Hyundai Sonata Hybrid, and we'd definitely recommend this dealer.

Coming from one who fears dealerships, my wife and I had - gabe

Coming from one who fears dealerships, my wife and I had such an awesome experience dealing with the folks at Mac Haik Hyundai. We were able to drive off with a brand new Hyundai. Highly professional staff made it easy to find the vehicle that fit our family needs. Thank you Mac Haik Hyundai.