78 Texas Hyundai Dealers

I recently stopped by Rockwall County Volkswagen to test - Laz

I recently stopped by Rockwall County Volkswagen to test drive a VW Arteon, I couldn’t be happier with the entire experience. From the moment I walked in, I felt welcomed and genuinely taken care of. A huge shoutout to my amazing saleswoman Laporsha she was patient, knowledgeable, and truly went above and beyond to make sure I found exactly what I was looking for. She made the whole process feel easy and stress-free, which I really appreciated. The finance managers, Drew and Azhar, were equally fantastic. They explained everything clearly, answered all my questions, and made sure I got the best deal possible without any pressure or surprises. I had the opportunity to work with Drew at Audi Dallas last year and he continues to be equally as friendly, knowledgeable and overall great experience. During this transaction I worked more with Azhar, and he was equally amazing! Very detailed, and takes his time to explain all of the numbers in Finance and helps you add additional coverages like an extended warranty and GAP, but most importantly he’s very straight forward about the coverages, provides a great price for them and really is interested in what is best for the customer. Lastly, I want to thank Sam, the sales manager, for running such a professional and friendly team. Sam and stepped in and made sure I had the best deal possible. Sam did not make me feel pressure, and truly also cared about what made me as a customer happy. It’s clear that customer satisfaction is a priority here, and it really shows in how they do business. I’m very happy to see this family owned dealership here in our small town of Fate, Texas. They are truly the definition of Southern Hospitality in a car dealership form. If you’re looking for a new or used Volkswagen and want a smooth, honest, and enjoyable buying experience, I highly recommend checking out Rockwall County Volkswagen and be sure to ask for Laporsha, Azhar, Drew or Sam, they were all amazing to work with.

Went in because of Agustin he earned our business with - D1fresh

Went in because of Agustin he earned our business with his loyal customer service and great service and the love he has for his job.

Professional and courteous. - mjejackson74

Professional and courteous. Explain the recall, and asked to check tires.Done. Timing was good.

Bought my Hyundai Tucson hybrid limited in Nov’ 2024. - sweetshree5

Bought my Hyundai Tucson hybrid limited in Nov’ 2024. It was a great experience! Thank you.

Great service in the repair section. - Brookieut

Great service in the repair section. Prompt response and no pressure to do repairs suggested.

Caleb Leiper was our sales associate and did a wonderful - Yera CW

Caleb Leiper was our sales associate and did a wonderful job! We looked at several cars, and he provided us with all the info needed to make a decision. Super guy and didn't pressure us to buy a car which has happened at other dealerships over the years. I'd highly recommend him.

Great customer service, good communication and very - Murali

Great customer service, good communication and very prompt response. Respectful to customer and fast processing

Cedric in the service department is the MAN! - P. Gruber

Cedric in the service department is the MAN!!! He did such a great job helping us. We had to bring both our kids cars in for normal service, but of course additional issues were found. He helped me from having a heart attack and helped find is some savings. Got everything done before Thanksgiving. Thank you Cedric!!!

Supper fash and easy process, people were very friendly. - Trdavis2404

Supper fash and easy process, people were very friendly. In and out in no time!

They were awesome! - Kendrabfd

They were awesome! Courteous, friendly, and helpful. Everyone performed their role professionally through the entire process..

The service was amazing, the car that I brought was a - fargorobert7

The service was amazing, the car that I brought was a Ford escape and after a couple days I was not happy with the car. I returned to the dealership and found another car which was the same brand and model, so another happy customer. Each person that helped was very professional.

Sold me a “certified pre-owned” Santa Fe that was 6 - ogeyoung74

Sold me a “certified pre-owned” Santa Fe that was 6 months old and had only 3K miles. It had been a loaner vehicle from their service department and, when I got it home, I realized there was a bit of damage on the lower front bumper. It was subtle and I let it go. A bit later, I realized there were some venting motors behind that damage that had also been damaged. Rather than taking responsibility for not actually making sure this vehicle was in shape to sell as a “certified” vehicle, they wanted to charge me $2500 for a repair and refused to accept any responsibility. I do not recommend buying from them - you can not trust that they have inspected or repaired the vehicles they sell as pre-owned, and will not help you out when you find their mistake. Edit based on Hyundai’s response: does a damaged bumper qualify as a Certified Preowned Vehicle? The damage was fairly subtle and I would guess that it wasn’t overlooked on purpose, although I would expect you to look over vehicles with a fine-toothed comb. But now that it has been brought to your attention, do you have any intention to bring the vehicle up to your own stated standards? If not, my review and my warning to other potential buyers stands.

Dealership LOST $50,000 Cashier check. - Iralenril

Dealership LOST $50,000 Cashier check. Blamed me for its loss, demanded I return the vehicle I purchased promising to hold the vehicle until I was able to replace the cashier check (90 days due to bank rules), returned my trade in vehicle damaged by their people and missing keys and parts, relisted the new vehicle for sale a week later. General manager claims I canceled the deal. I did not and was in near daily communication with finance manager. Case was transferred to a "Sales Manager" who took listing down for 2 weeks while I was still trying to replace the lost cashier's check. No communication beyond initial call with "Sales manager" Vehicle relisted again despite promises to hold vehicle. Manager told me I was out of luck. not their problem. I STILL dont have my money, they have damaged my existing truck, and cost me almost a 1000 dollars in damages and fees to correct their issue. DO NOT BUY FROM THIS DEALERSHIP

Thank you Baer and Maria you both worked so hard in - Grateful buyer

Thank you Baer and Maria you both worked so hard in getting me into a vehicle. You both were patient, and explained the whole process to me. You even had options waiting for me. Appreciate y’all and management.

The staff at Mike Terry’s is awesome! - karensue0716

The staff at Mike Terry’s is awesome! Gracie and the manager were great and I would come back!

Thomas Farmer was a great salesperson. - scopeland50

Thomas Farmer was a great salesperson. We enjoyed our experience buying a vehicle from him. We will definitely recommend him to anyone.

Came in after getting the car reserved for my wife. - koch035

Came in after getting the car reserved for my wife. Winston was awesome! Very nice and welcoming, made my wife feel good about her purchase. Would recommend him every time to anyone purchasing a car.

Service department is very incompetent and had my car for - Amber

Service department is very incompetent and had my car for 7 weeks for a transmission.

I recently purchased a brand-new vehicle from Humble - Daniel S

I recently purchased a brand-new vehicle from Humble Hyundai, and I was invited to share my experience. I’m genuinely pleased to do so. My goal was to trade in my 2008 Hyundai Veracruz—also purchased new from Humble Hyundai sixteen years ago. That vehicle has been the most dependable car I’ve ever owned, and I returned to Humble Hyundai because of the exceptional care their service department has consistently provided over the years. From beginning to end, this was without a doubt the best car-buying experience I have had in my 50 years of driving. After submitting my information online, Kayla, my sales representative contacted me almost immediately. She remained in steady communication with me for several weeks, helping schedule an appointment and preparing everything in advance of my visit. Her professionalism was evident from the start. When I arrived, Kayla asked which model and trim level I was considering, followed by a discussion about color and features. Within minutes Kayla handed me a set of keys and invited me to take a test drive. The vehicle was a pleasure to drive—comfortable, responsive, and equipped with excellent safety features that impressed me right away. When I returned, we sat down to go over a few questions about financing and the safety systems. Kayla was knowledgeable, confident, and well-prepared, answering every question clearly. I then asked for an out-the-door price. She immediately entered the information into the computer, and within five minutes she returned with a printed offer. No disappearing for long periods, no mysterious “manager approvals,” no pressure tactics. Just straightforward, transparent professionalism. I reviewed the offer, and within thirty seconds I knew I was ready to move forward. What stood out most was how seamless and stress-free the entire process was. There was no back-and-forth, no sales games, no managers hovering or stepping in. Kayla handled the entire transaction herself, and she did so with courtesy, confidence, and genuine respect for my time. Even after the sale, Kayla continued to stay in touch—answering my follow-up questions by text and email almost immediately. That level of customer care is rare these days, and it made the entire experience truly refreshing. Thank you, Humble Hyundai and Kayla for another exceptional experience. I look forward to many years with my new vehicle—and I’m grateful for a dealership that continues to earn my trust.

Sean is my Genesis service expert. He’s always very... - Marisela Rios

Sean is my Genesis service expert. He’s always very responsive, attentive, and so professional. Never any issues with regular service or inquiries we have.

Had no problems with any of The people Royal Wiseman was - gossettj536

Had no problems with any of The people Royal Wiseman was extremely helpful and knowledgeable about the Kona we purchased. Thomas in financial was very good and knowledgeable walked me through the process and made me feel comfortable about my purchase.

Had reached deal, but then after paperwork work I was - bbeck

Had reached deal, but then after paperwork work I was told was sold. Communication was unprofessional by GM, to me and his staff. l was willing to look at another, but that was sold also after told was available. I will not recommend DeMontrond to anyone.

I had a wonderful experience with Ziya, and every other - Rochelle

I had a wonderful experience with Ziya, and every other person I interacted with at this dealership. They had just received the exact vehicle I was interested in purchasing! I was treated with respect, and did not feel pressured at all. We reached an extremely fair price for the vehicle and the interest rate. The entire experience left me feeling really excited and positive about purchasing my new vehicle. Again, thank you Ziya for your warmth and honesty! I am truly grateful.

Outstanding Customer Service ! - Michael

Outstanding Customer Service !!!! Big shout out to Ryan Hon and Alex Tarantino smoothest car buying experience ever !!!!!!! Thanks guys for all your help.

Best dealership on the planet! - Rachel

Best dealership on the planet! They really took good care of us and made process hassle free-Rowlett resident, worth the drive

Great service. - jjhams

Great service. Very convenient for me and my Ioniq 5. Easy to schedule an appointment for service. Dillon was helpful and knowledgeable.

Worst service department I’ve ever visited. - E

Worst service department I’ve ever visited. Snails pace slow! No communication! Doesn’t matter if you make an appointment, you will spend at least 3 hours here just to get a “free” oil change! Buy a Nissan, or anything else!

Wayne in service helped us out today. - hibanks

Wayne in service helped us out today. Courteous, competent, and professional. I give him a solid 10. Kim and Jolene Swanson

It's the worst dealership I have ever been to. - sputnikgold0@$

It's the worst dealership I have ever been to. They lie poor service sad