2,640 Texas Used Car Dealers

Too many visits and after this last visit to service - MOMSDABOM48

Too many visits and after this last visit to service center, technician said it was repairable..

Good service get all my oil changes here little pricey - sneakvs

Good service get all my oil changes here little pricey but good service overall thanks

Competitively priced, super nice and professional - Jack

Competitively priced, super nice and professional dealers. Mel was amazing and super kind. The process was fast, and I will be using them again in the future.

Been dealing with them for 5 weeks. - Buentelloa1939

Been dealing with them for 5 weeks. 4 of them waiting for them to fix vehicle i bought and Never took possession of. Twice they said it had to be taken to the ford dealership cause they didnt know how to trouble-shoot and fix s ford. Into the 5th week they said something else was wrong with the 2013 F-150 and it would take 2 or 3 days for Ford to get part in then a few days for the Ford dealership to get to it. Thats when i said no more cancel my contract and please return my down payment. Management said, after trying to convince me it would only be a few days and the truck will be as good as a new truck, that i didnt need to sign anything even though truck funded, $8,800.00 cashed and first payment made. They did assure me the corporate office will process asap. It would take just 3 or 4 days to process at corporate then sent to Clay cooley hyundai of dallas. I chose to have the check delivered by courier to clay cooley hyundai of dallas which they said was an option. This started Friday afternoon the 25 of july. It is now Wednesday the 30th of july. After speaking to two different sales managers from two different local clay cooley dealerships i was told it is a family business and there is NOT a Corporate office and all i had to do was sign a contract cancellation form while they print out the check the same day at the clay cooley hyundai of dallas. This is not just one person but from the sales team to service department to sales managerS even finance. Everybody says its someone elses job. I left several messages Never received a call back or they left me on hold for 15 to 17 minutes before giving up on the clay cooley hyundai of dallas and hanging up. If i were buying what do you think the clay cooley hyundai of dallas would have done? Courtney Harris, my salesman was put in a difficult position having to take my calls and returning some calls while trying to sell on the sales floor with No support from his clay cooley hyundai of dallas sales managers. Here is a copy of other reviews. Wow! What a pattern Negative Reviews Highlight: Deceptive Sales Practices: Some reviewers accuse the dealership of trying to sell vehicles with hidden issues, overcharging for vehicles, and undervaluing trade-ins. High-Pressure Sales Tactics: Several reviewers mention aggressive sales tactics and pressure to purchase additional products or financing. Poor Quality of Vehicles/Repairs: Some reviews mention problems with the condition of vehicles sold or the quality of repairs. Unsatisfactory Customer Service: Some reviewers were unhappy with the dealership's response to their complaints or requests. Overall: Clay Cooley Hyundai has a mixed reputation. While some customers have had positive experiences, others have reported serious issues with the dealership's sales and service practices. It's important to carefully research and consider all available reviews before making a decision about purchasing or servicing a vehicle at this dealership, according to customer reviews.

Accomodated our request and didn't try to upsell us on - G&G

Accomodated our request and didn't try to upsell us on anything. They had the ride we wanted without any automatic dealer upgrades. Thank you

I purchased a vehicle from John Eagle. - swaskywitch

I purchased a vehicle from John Eagle. My temporary tags were about to expire so I called the dealership spoke to the salesman that sold me the vehicle he said he would check on it and call me right back, never called back. so I called the sales manager on the cell phone I was given when I bought the vehicle she said she would check on my tags and call me right back, she never called. I went to the dealership to check on my tags they called for a manager to come help me since they could not find my tags. No manager came,( I asked about the manager I had talk to the day before that was suppose to check on the tags and I was told she did not work there anymore and had not worked there for about a month)they sent the salesman that never bothered to call me back. He handed me some paperwork told me to fill it out and take it to the courthouse pay the fee then bring it back to them and then they could get me another temp. tag, I told him I was not going to go to the courthouse and pay more money I had already paid for my tags. He told me it would be a few weeks before they could get a runner and go to the courthouse to get the new paper tags. I have a vehicle that I paid cash for that I can not drive because no one knows where my license plates are. I bought the vehicle in May, my temporary plates were good for 2 months. Not sure what happened to the dealership, they use to be great but the last few times I have dealt with them it has been terrible. They need to learn how to treat their customers.

I bought a pre-owned vehicle long distance and the entire - scox

I bought a pre-owned vehicle long distance and the entire process was totally enjoyable. The entire team that I worked with were very helpful and the purchase went off without a hitch. My sales rep, Kevin, was super nice, knowledgeable and helpful. He always went the extra mile to make sure I received a quality vehicle and to answer all my questions. The dealership inspected every inch of the car and repaired/replaced the one issue that they found. I could not be happier with my purchase and intend to buy any future vehicles I might need from these folks.

Service department needs training. - joebarragan

Service department needs training. Unethical. They need new management. Ford is a great product. Go to any other but this location.

I have no response from my seller regarding a case that - Eduardo_karla2025

I have no response from my seller regarding a case that has me puzzled about a purchase.

Courtney was awesome and showed she cared. - seanmsimmons71

Courtney was awesome and showed she cared. She knew I was having to rent a car with my truck being fixed, parts came in and she had the guys jump on it. Awesome job!!

My salesman, Ivan, was awesome, as was the dealer for my - GinnyEmeraldLuna

My salesman, Ivan, was awesome, as was the dealer for my purchase of a new 2025 Nissan Kicks SR AWD in beautiful Arctic Ice Blue from Viva Nissan in El Paso, TX. Ivan is the very best salesman I have ever dealt with in my over the 50 years of new car buying, and the purchase of my 5th Nissan, and 2d Kicks. Viva Nissan gave me a discounted price from the MSRP price, online through the Navy Federal Credit Union’s “True Car” program and stuck to it. Ivan didn’t add a bunch of extra charges beyond the MSRP that I didn’t want, like the other dealers did. I had previously received a non discounted price from a different dealer through the Nissan Buy@Home program, but the dealer would not honor the price. He added over $2,000 in charges, ignored the Nissan deal, and would not use the cheaper sales tax for where I live. Ivan is an excellent and caring salesman who cut through all the negotiation tactics and games that other dealers use. He made it possible for me to do everything online or over the phone. Then, he drove about 65 miles one way and delivered the car to me at my home. I highly recommend Viva Nissan and would love to buy another car from them with Ivan as the salesman. He is fantastic, the best ever!

Worst dealership ever. - Sasha

Worst dealership ever. Do not buy a car here they sell you unnecessary items and tell you that it’s not removable when it really is and are lying to you. Genuinely save yourself the headache that I am going through and still going through after 3 months of owning my vehicle. I legit had to get my transmission replaced ONLY 5 DAYS OF GETTING MY CAR UNBELIEVABLE.

From start to finish, our experience was fantastic. - gopackgo

From start to finish, our experience was fantastic. I can't say enough good things about Reginald "Reggie" Collins—his number one priority was making sure we had an enjoyable experience at Onion Creek Volkswagen. He listened to our needs and made some very knowledgable suggestions that ended up getting us into the PERFECT vehicle that wouldn't have us making any compromises. We absolutely love our new VW! Hats off to Reggie and the entire team for making this the BEST car shopping experience we've ever had.

Great attention to detail. - marknelson0116

Great attention to detail. Nice staff and willing to work with people. Help with follow up items in progress but all expectations have been met.

Excellent experience with this service department. - Joe

Excellent experience with this service department. Great results and they managed to address my warranty issue, did a software update and completed a recall all in one day. Great staff and service. They make being without your vehicle as smooth as possible and pain free.

If I could give zero stars I would. - K Castruita

If I could give zero stars I would. They add to the contract stating you NEED to have them in order to purchase the vehicle and then don’t provide support documents for said coverage. The warranty company they use also has horrible reviews. Trying to get an answer from them is next to impossible. I’m on day 2 of trying to get help. Go somewhere else for a vehicle.

Quality personnel, location, and ample selection of - Rabbipete

Quality personnel, location, and ample selection of vehicles is a primary consideration in choosing Jim Bass Dealership! I have purchased 9 of last 10 vehicles from Jim Bass Dealership!

I agreed to sell my Pontiac to Viva Mitsubishi on May - Sch4ffe88

I agreed to sell my Pontiac to Viva Mitsubishi on May 10th. I provided both sets of keys and a clean and clear Pennsylvania title to the salesperson and signed all of the paperwork. No money is owed on the vehicle. On May 12th I was asked to provide my Pennsylvania registration and to pick up a pair of sunglasses I had left in the vehicle. I went right after work and completed that. On May 22nd, I was asked to return to the dealership and sign a request for a duplicate title. I found it odd when I arrived, but was assured it is common practice. Today, June 2nd, I'm told I must call Pennsylvania to provide a title number since there is a discrepancy with CARFAX. The dealership was given the title and my registration in May. Pennsylvania wont change a title number to a vehicle? Maybe there is a CARFAX typo or issue, but i find that hard to believe because the CARFAX shows the title dates accurately for my time owning the vehicle. I haven't been paid the agreed price in nearly a month, but the vehicle has been advertised for sale on the dealerships website since May 16th. Ive filed complaints today with TX DMV and BBB, and will start consulting attorneys. Please avoid trade-ins and selling your vehicles to this place before you read all prior reviews. People have gone over a year without the ability to register purchased vehicles. It seems the management, finance team, and title clerk do not understand title transfers at all. Ive bought and sold over 30 vehicles, this is a first for me.

I have purchased or leased five vehicles from Park Place - Benjamin

I have purchased or leased five vehicles from Park Place Land Rover DFW. Price is an excellent associate who knows the vehicles well. They go the extra mile to find a vehicle that suits you best. And their service department is excellent. Their staff is kind and very accommodating. My latest vehicle is a Defender and I am very excited about this dynamic new SUV!

Found an Autotrader posting here for the Vehicle I was - awispa

Found an Autotrader posting here for the Vehicle I was looking for at a very reasonable price and in super condition with low mile. Investigated this listing and the autofax. Set up a time with Chrissy met her early inspected vehicle took drive made cash offer and finished paperwork exactly as shown in posting with no changes or additions. Chrissy and all staff I met were friendly and helpful. I have a few days for closer look by my mechanic but expect no hiccups. Thanks for a fast and pleasant transaction 5/24/25.

Salesman was pleasant to work with as well as the finance - shels

Salesman was pleasant to work with as well as the finance rep. Thanks for your help.

Thomas Farmer was a great salesperson. - scopeland50

Thomas Farmer was a great salesperson. We enjoyed our experience buying a vehicle from him. We will definitely recommend him to anyone.

Thank you for your response, Kyle. - Monicky20

Thank you for your response, Kyle. While I appreciate that the team is now working on it, it's unfortunate that it took a public review to prompt action. As a customer, I should not have had to go through so much frustration just to access my own service records. I expect full transparency and timely communication moving forward. Please ensure all records are provided without further delay. Thank you for your attention to this matter.

The manager of the maintenance department, Javier - DADGROSS54

The manager of the maintenance department, Javier Mendoza, listened to my concerns about future service to my Corvette. He confirmed that I would continue to get service at VIVA for my 1996 car.

Awesome people and easy to work with! - josephjallen

Awesome people and easy to work with! I was out in an hour thanks to my salesman JD!

Left a review yesterday about the terrible customer - Cookrob1818

Left a review yesterday about the terrible customer service from Luxury Auto Works and a 1986 Mercedes classic car we bought recently and the problems we are having with it that were not disclosed at the time of purchase, and how the owner Thomas won’t even answer our emails or phone calls. Just ridiculous!! My friend Lyla, a retired schoolteacher bought the car and since that time we had a certified mechanic in San Antonio look it over and says it had numerous mechanical issues that were obviously not disclosed at purchase, and we were told that these are not recent issues. Anyway, we do not recommended Luxury Auto for anything!!!

Nelda childress and terry stay late to help me. - luna-manuel

Nelda childress and terry stay late to help me. My wife is happy with her truck. Thank you cartopia.

Good customer service and very attentive and the detail - rolandopadilla63

Good customer service and very attentive and the detail when showing you the vehicles that you want to see nice service.

The Code of Ethics for Judges does not allow me to make - GLADYSBURWELL

The Code of Ethics for Judges does not allow me to make recommendations regarding business organizations.

David McDavid Honda of Frisco is by far the most - dixiemccain55

David McDavid Honda of Frisco is by far the most comprehensive dealership. From outstanding and knowledgeable employees that greet customers at first walk in to the salespeople, Financial services, service representatives to the mechanics that do the repairs.