20 Washington Kia Dealers

I had a wonderful experience here! - zoey.fanciullo0709

I had a wonderful experience here! Made trading in my old car a pleasant experience! Would definitely recommend this dealership to others.

Prompt service, clear inspection summary and - josh.faucher

Prompt service, clear inspection summary and recommendations I enjoyed the Lyft ride to a different location while I had to wait

Great purchasing experience. - sgreenside

Great purchasing experience. Professional atmosphere with an amazing staff. Open and honest communication made the entire buying experience stress-free. No pushy sales tactics! Highly recommended!

Always responsive and easy to work with. - Sclouse

Always responsive and easy to work with. Weekend service center hours are very helpful. Friendly staff.

The salesman, sales manager and Finance Manager were - jeffmcsorley

The salesman, sales manager and Finance Manager were friendly and respectful. They also answered my questions and then explained things well.

Fast and easy very good experience love my new car my - durant.trevor

Fast and easy very good experience love my new car my salesman was amazing, will be back

Dealership was clean and organized. - bart01

Dealership was clean and organized. Reminded me of maintenance that was due even though I’d made an appointment for a Kia camera recall. I was impressed.

I have a 2025 lease kia k5. - mtmom97

I have a 2025 lease kia k5. Ive had it in the shop for several days at least 3 times to fix an issue with the drivers assistance feature. I paid Uber $125 to get a return ride because they can't provide a loaner vehicle. Ive been trying to get a loaner since June since they have been unable to fix the issue. I have no safety features and the drivers assistance warning flashes at least a dozen times each time I drive it. Collision warning pop up and it will even break the car. Service guys are super nice but this issue has been on going for almost a year now. Ive sent videos and pictures of the problems but they can't look at it unless I drop it off for days and I do not have another vehicle while its in the shop nor transportation to and from my job. The salesman who "sold" me the lease wasn't truthful, said I had 12k a year miles to use, once I checked KIA several months later I see it is 10k. I commute to work and I have gone way past this just as I was concerned. The finance guy sold me a 'policy ' he said would cover oil changes and mileage services but it covers nothing like that. It is an extended warranty that helps with nothing on a new car. I have one more appointment next month to fix the issue and if it isn't fixed I'll be contacting KIA directly and also looking into the lemon law. Again, everyone is super friendly but overall this last buying experience as well as how my issues are being handled has insured I'll be buying somewhere else.

Very professional. - Gavinator65

Very professional. Christopher always kept me in loop. Very courteous. Great experience and will be back

I just got a new Kia from Kia of Puyallup, and it was - Richard.lee.morris

I just got a new Kia from Kia of Puyallup, and it was such a breeze! The sales team and the finance folks were super helpful and made everything so painless and efficient. Plus, they even gave me a free oil change! I’d definitely recommend this dealer.

My recent purchase was handled with professionalism, - Thanh Son

My recent purchase was handled with professionalism, Jeffrey was great, he was very helpful, and kept his promises. Good job, thank you.

I bought a truck from this dealership. - Kameron

I bought a truck from this dealership. Pricing was fair and my initial salesman was great. Even though o bought a truck I have received no less than 10 other reach outs from other salesmen saying they are reserving the truck for me and it’s still available. Absolutely TERRIBLE organization from the dealership and I would not recommend putting your name in their system if you don’t want to be hounded over and over again, even after buying a vehicle.

Do NOT buy a used car from these guys. - mrfutzy

Do NOT buy a used car from these guys. The buying experience was great. Caleb was great. When I bought it they sold me a 2 year extended warranty. Which I thought, at the time, was good. But after a few months the problems started. I also had asked them several times when I could bring it in for an oil change. They said it was not time yet. Then, a few months later, I started having problems with the car. It would not start. The battery was DEAD. I would wait about 20 minutes and it would start. So I took it into service and they wanted to charge me $300 for a diagnostic on it. I told them I had a bad battery. I thought I had a warranty. They informed me that the warranty was ONLY if something catastrophic happened and the car completely died and was not drivable. So their advice was to drive the car until that happened, then they would fix it. So, preventative maintenance was NOT covered. SO I let them diagnose it, and yes, the battery was shot. Why would they sell me a car with a bad battery? They also said that it was leaking oil, I had oil in my sparkplugs and needed new plugs put in and that fixed, and I was also 2 quarts low on my oil. Well, I had dealt with that with my other Kia and could change that myself. SO, I replaced the battery myself and changed the sparkplugs myself. But when I was changing the plugs, guess what?? There was NO oil in the spark plugs. It was clean. They LIED to me. saying it needed something it did not need. And what it did need, I was able to fix myself. So, I will NEVER take my car back to their service department again. UNLESS there is a catastrophic problem with my car and the engine blows up. I will also NEVER buy another car from them again. I'm going to switch to Toyota.

Very disappointed. - Mary

Very disappointed. I purchased a new 2023 Kia NIRO. When I got home, I noticed an open safety recall on my app. When i got my new plates, I asked about the safety recall. No one in service, so no answers. Asked about how to use my digital key and get it set up. No one in sales knew how to do this. I took the car in for my first oil change. i get it back, the safety recall was not fixed. The car was not washed, not vacuumed. For a $120 oil change, I would expect that. Service had my car the entire day so the argument that it was too cold (freezing) to wash the car in the morning is not valid. So, I have had my car for 6 months, still have an open safety recall and still can't use my digital key. When I call the service dept, I get a recording, leave a message, no one calls back. I have to keep calling until someone actually picks up.

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 - Dan

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 services. Two were warranty related and two were oil changes. The 1st one was for a engine light that was difficult to track down so it took a couple trips.. This was a relatively new, drivetrain so I understood the challenge. Yet they kept after it and gave me a loaner even though the warranty didn't require that they do that. wice I got the day wrong yet they took my car that day rather than making me reschedule. I felt like they went the extra mile for me. Oil change prices are very reasonable, actually lower than average. They do offer services I consider unnecessary & accept it that I respectfully declined them. Each time the advisor provided a good explanation service done in a timely manner. I have no reservation in recommending them based on my experience thus far.

Terrible - Disappointed

Salesman made lots of promise's but has not followed through with any. Supposed to get the battery replaced but has not. Supposed to receive a free first oil change but they're never available. Only got one key for the vehicle I purchased and it doesn't work on all the locks and it's broken so it won't stay on a ring. They bent me over and on this purchase

This past Saturday 11/01/2025 I was in shopping for a - jrjojola

This past Saturday 11/01/2025 I was in shopping for a certified used vehicle. Ben Rosenbloom was my sales advisor. I let him know that I was interested in a 2023 Kia Soul listed on their website and gave him the dealer stock number. He got keys, took me right to the vehicle. I told him about my interests in this, and he proceeded to let me know all the features this vehicle had to offer, besides low mileage that helped make my decision. I liked that he made me feel at ease and the benefits of choosing this vehicle. I let him know this is the vehicle I want to purchase, and we proceeded to get the sale going. I was amazed at how quick he was able to get everything going! He is a very knowledgeable sales adviser, like he told me "It's not like buying a house"! I have always had a good experience with Olympia Kia; this is my second vehicle through this dealership! Thank you, Ben, for making my day so much better! Joe Jojola