Mostly good experience - jadedoldcarbuyer
I got, according to TrueCar's data, a very good deal. The sales people were very easy to work with, likewise F&I. No runaround, a very straightforward process.
There was, however, one little thing that prevents me from giving them an unequivocal recommendation. Kia was running a promotion in which buyers got a $500 discount if they took out a loan from Kia Finance. I was intending to pay cash in full for my car, and told the salesman so. He suggested that I take out a loan anyway, take the discount, and then pay off the the loan in full six months later. I asked if I would be required to keep the loan for six months in order to get the discount. He hesitated a moment and said, "Yes." Well, it turned out that there was no requirement to keep the loan for six months. In fact, I paid mine in full as soon as I got the packet in the mail. My sense is that the salesman was well aware of the terms of the loan but lied to me because he was instructed to do so by management. Management, in turn, was probably responding to the terms of their arrangement with Kia Finance: Hannah probably loses some money if the loans they write get paid off too quickly.
My salesman was a decent sort in general, and the look on his face when he lied suggested that he didn't feel good about it. I don't really blame him; unfortunately,it's the nature of the business.
In conclusion, you can probably get a fair deal at Hannah Kia, and the people are friendly and courteous. Just don't forget that, although the car business is much cleaner than it was 20 years ago, you still have to do a lot of research and be very mindful of all the details before you sign the documents.
Great car buying experience - davidandanna
My boyfriend and I recently purchased a brand new KIA Sorrento. Rich Purdy helped us pick out the perfect family car and kept our budget a priority. Thanks to all the staff it was a very smooth process, and we couldn't be more happy with our new KIA.
Good & Happy Experience - Lovesailing
I have bought many cars over the years, and this was by far the BEST car buying experience in my long life! I laughed and joked with everyone, from salesman Matt to our finance guy Dan. Add to that free drinks from their Barista onsite, plus hot popcorn, and the time just flew by. Even negotiating a bit lower sales price was not stressful. My 2016 Kia Sorento is roomy and lovely, and is getting excellent gas mileage for it's size. We shopped around for months, visiting many dealerships, but I should have saved all that time and just stuck with them the first time I visited. Warm and inviting people, but I did have a problem with the volume and choice of music.
GRAT, AMAZING - BASS4
VERY HELP FULL FRIENDLY PEOPLE WHO REALLY WANT TO HELP AND GET THE BEST DEAL ON THE BEST CAR AS POSSIBLE AND MADE THE BEST DEALS
Great Experience! - Guylak
I came to Lee Johnson because they offered exactly what I wanted and offered exceptional service! They are unlike any other dealership, no hassle or pressure in a friendly environment!
Thanks for a great used car - Jimmy123
Dustin was very helpful, honest, and easy to talk to. He delivered more than he promised. A great experience. He kept expectations real and worked hard to find us a vehicle that was right for us.
Overturf Motors treated us fairly - milestogo
We purchased a 2017 Audi Q7 recently from Overturf Motors and we were pleased with the process. Finding a Q7 that met our requirements was not easy as there is a lack of supply at this time. We searched all dealerships in the state and Overturf had the one we wanted. We visited the dealership to inspect the vehicle and there was no high pressure salesmanship. In fact we completed the negotiation via email which was perfect for us since we live 80 miles from there. Our salesperson, Jen, was very patient and understanding and most importantly completely transparent during the process. She spent a lot of time with us going over the bells and whistles included with this luxury SUV. And they gave us a fair value for our trade in. Thanks Jen and thanks Overturf Motors we are very happy with our purchase.
Excellent experience - Ricky
Apreciated Stephen working with us. He was very knowledgeable about the Moro and it's features. Also want to thank the finance lady who helped us to get a better rate and gap coverage at a price in our budget
personnel - lindasue32
Service (and the latte's) are always on time and just what they say they're going to do and if there is a change you are always notified. Don't really need the everyday reminder in the emails but it's OK. Dorian at the Renton KIA has been there the last several times I've come and he is kind, helpful and so polite. I enjoy coming in for may service and love my Forte! Thank you, Linda Parker
Great service as usual. - Orca6722
We came in for an oil change for my 2016 Kia Sorrento and received great service as usual. The rotated my tires and said everything was great. I will always come here and never go back to Performance Kia in Everett WA. Thanks
Super service and very Professional - Nelson
This is my 3rd Kia Soul that I bought fir ky famiky from George Gee. The service and costumer service are awesome. They are always available to resolve any existent problem
Horrible Service - VWreview
I don't know where to start so the bottom line is, never use their service center. How can you even trust a dealership that doesn't make enough to pave the entry to the service center or the lot they park your car? Not to say that they don't scam every cent out of your pocket
Great help - spinner223
They spent most of the day to help me get a nice used car, I so appreciate. Everything they done for me. I would recommend the highly
One and a half day service turns into six days - Bob
I had an appointment for a one and a half day service (with no loaner). Brought my car in on Wednesday, expecting to pick it up Friday afternoon. When I called Friday to find out if it was ready, was informed 2 techs were out for a funeral and it wouldn't be ready until Monday. The service center is open every day except Sunday. Monday I called and was told it wouldn't be ready until Tuesday. I have to wonder if anyone worked on it Thurs, Fri, or Saturday. Very unhappy. No one even bothered to call to inform me the car wouldn't be ready when it was promised.
Tim was a great salesman to do buisness with.No pressure... - dkaestner
Tim was a great salesman to do buisness with.No pressure and very friendly.I look forward to do more buisness with smith kia.Thank you
West Hills Kia