They'll work hard for you - AlB
I have been looking for a new car for a while now, really looking for a car that will be safe and affordable. I worked specifically with Thomas George and he was incredibly helpful towards helping me find a great car at a great price.
Kia of Puyallup is the best says cautious grandpa. - Cautious Grandpa
Kia of Puyallup, Scott Clyburn, and the entire sales/service staff are the best! Free car washes & vacuuming for life plus 200K warranty on the power train. My wife loves her Soul (my sister also loves her Soul) and I my Niro EX. I'm a 70 yr old grandpa who owned or leased 3 Kias (2 Souls, Niro) from Kia of Puyallup in the last 7 years. I've got 3000 miles on the Niro and consistently get over 50 mpg - 600 per tank (hiway/local) plus it has an excellent ride and heated seats for grandma. I suggest looking at the 24 mo. lease with its discounts. The Niro is the best car I've ever owned and fine for old, middle and young folks. Families of 4 with pre to grade school children should like it, too. Thanks, Kia!
Friendly, professional and no pressure - Helen CM
This is the third car my husband and I have bought at West Hills Kia. The service is always friendly and professional. This time we were helped by Matthew Moreland, who did an excellent job finding us what we wanted. Nothing was too much trouble, and he never put any pressure on us to buy. A pleasure to deal with. Thanks, Matt!
GRAT, AMAZING - BASS4
VERY HELP FULL FRIENDLY PEOPLE WHO REALLY WANT TO HELP AND GET THE BEST DEAL ON THE BEST CAR AS POSSIBLE AND MADE THE BEST DEALS
First oil change on my KIA Soul was a great experience! - paige leighton
Everyone, and I mean everyone, was super friendly and helpful. Jim is simply joyful (and a dog lover!)
I shall return in 5,000 miles. Thank you for new 'fluids' AND my clean car!
Experience was excellent. - Ben
The buying of our new Kia Sorento was an easy process, thanks to Jesse Madrid.. He did a professional job of explaining the features of the vehicle, as well as the handling of my follow-up questions after the purchase.
The dealership experience and customer service are to be commended!
Excellent Dealership! - El
Performance Kia not only helped me with a great deal on my 2016 Kia Soul, services provided after the sale was excellent. The staff is helpful and professional.
Excellent and friendly - DungeyE5
We had a great experience Working with Corey Callahan. Corey's follow thru and attention to deal are much appreciated. I would recommend Car Pros to our family and friends. Thank you again for a great experience.
Great Customer Service - Donna Folino
There were a few things that needed to be taken care of on my new car. Everything was done in a timely manner with appointment times and the setting up of a loaner car. Dorian was very professional, friendly, never seamed rushed, and took the time to make sure he explained everything to my satisfaction. Great Job Dorian.
Great service as usual. - Orca6722
We came in for an oil change for my 2016 Kia Sorrento and received great service as usual. The rotated my tires and said everything was great. I will always come here and never go back to Performance Kia in Everett WA. Thanks
Super service and very Professional - Nelson
This is my 3rd Kia Soul that I bought fir ky famiky from George Gee. The service and costumer service are awesome. They are always available to resolve any existent problem
Horrible Service - VWreview
I don't know where to start so the bottom line is, never use their service center. How can you even trust a dealership that doesn't make enough to pave the entry to the service center or the lot they park your car? Not to say that they don't scam every cent out of your pocket
Doesn't honor deals - Sse
After driving 3 hours to look at a vehicle and test drive the car and agreeing on a price, the dealership did not honor our price agreed upon. I worked with John who was great, but the manager came into the lobby to tell me that he thought we were talking about a different car that was the base model of the vehicle that we agreed upon. Both cars were priced the same and were listed on several websites with that price. So, the manager basically denied the agreement because he made a mistake. He did not honor our final agreement and to me that is poor salesmanship. If a company lists something or makes an agreement on a price they should honor the price. Basically I was told the next day that car would be listed for $2000 more like it was my fault that it was listed for the price they did. They also made it my problem when the agreed to pay for the taxes and licensing and then turned it around wanting me to pay the fees to get the car. They stated that I would have to pay taxes and licensing where ever I go. True, but we had an agreement and the customer should be right in this instance. Not happy with any part of the situation. They do not honor all deals. Avoid them at all cost.
Tim was a great salesman to do buisness with.No pressure... - dkaestner
Tim was a great salesman to do buisness with.No pressure and very friendly.I look forward to do more buisness with smith kia.Thank you
West Hills Kia