New car, new experience - Anca
From the moment we walked on the car lot, to the end of the transaction, we were treated like humans. Chucky was professional, down to earth, didn't sold us what we couldn't afford, they have done more for us than what we expected. I was mortified of looking around for a car, but Chucky was honest, told us what we could do and we couldn't, he made it all happen for us when we had very little hope. He took the time, got to know us, he made it personable. We didn't buy the most expensive car, yet we were treated with respect, and no difference. Highly recommend, easy to deal with, from the sales to the financial person, we encountered the same courtesy and integrity. When we left the dealership, we acquired a new car and a friend! Thank you again.
Happy Repeat customer - Jtala
My wife and I purchased our first Kia here almost 2 years ago. Just a few days ago we purchased another vehicle there and both times the customer service with both sales reps were great! With this recent purchase we worked with Bob Paul and he was fantastic. He was patient and very helpful when it came to our questions and concerns. I would definitely recommend Kia of Puyallup to anyone of our friends and family members. If you go there, ask for Bob in sales! Consistent excellent customer service is what made me a repeat customer.
Keep up the great work Kia of Puyallup!
Excellent service - Susanna29
Excellent. Not high pressure. Very accommodating. They were very helpful and willing to serve. I appreciated the prompt service. They didn't pressure me to buy but were willing to help me.
GRAT, AMAZING - BASS4
VERY HELP FULL FRIENDLY PEOPLE WHO REALLY WANT TO HELP AND GET THE BEST DEAL ON THE BEST CAR AS POSSIBLE AND MADE THE BEST DEALS
Great Experience! - Guylak
I came to Lee Johnson because they offered exactly what I wanted and offered exceptional service! They are unlike any other dealership, no hassle or pressure in a friendly environment!
Pleasing and professional service staff - Justpassingby
The friendliness of your staff. They kept me informed of the progress of my KIA repairs and well as my personal well being. Because the repairs were about four hours, your staff would come over to see how I was. Very much appreciated.
New KIA - steve78335
Steve Robertson handled most things in a professional manner and so did everyone else. I only had one problem and that was my down payment was on a credit card and they only accept 5000 on a credit card. I had to leave and get a money order to finish the transaction. Nobody asked me if I was putting down a down payment until the paperwork showed I was borrowing the full amount. I was using USAA car buying service and borrowing from USAA. Other than that small bit of confusion, it was a great experience and the car sold for a very nice price.
Was very satisfied - Lisa Beiermann
I was very happy with the customer service I received in buying my new car. I was given alot of time and attention to my needs. Andrew was wonderful!
Gotter done - Abuzz
My car was done on time, at a fair price. Mechanic did a good job. I don't think any more needs to be said.
Great service as usual. - Orca6722
We came in for an oil change for my 2016 Kia Sorrento and received great service as usual. The rotated my tires and said everything was great. I will always come here and never go back to Performance Kia in Everett WA. Thanks
Went to your tent sale in Puyallup - Lee Blakeslee
I was invited to your tent sale by a flyer. The colorful notice stated if I would take my time to come and see your product I WOULD RECEIVE A SMARTPHONE WATCH RETAIL VALUE $199.00. Sure after I give I a signed a form to get my credit history. I would imagine your magical smoke screen reflex your work ethics at the POST OFFICE BOX in Liberty Lake, Wa. 99019
Bad service - Appalled
Went to look for a new/used car! Dealt w Martin n Rueben they were ok. At end of deal Kyle came n totally racial profiled us😡 That was yesterday 2-21-17, so today they called to rectify it n we got to lot and Rueben acted like he didnt know us! My hubby was upset i was appalled we were going to get a car w them now i will not go back ever! They are rude!!
Great help - spinner223
They spent most of the day to help me get a nice used car, I so appreciate. Everything they done for me. I would recommend the highly
One and a half day service turns into six days - Bob
I had an appointment for a one and a half day service (with no loaner). Brought my car in on Wednesday, expecting to pick it up Friday afternoon. When I called Friday to find out if it was ready, was informed 2 techs were out for a funeral and it wouldn't be ready until Monday. The service center is open every day except Sunday. Monday I called and was told it wouldn't be ready until Tuesday. I have to wonder if anyone worked on it Thurs, Fri, or Saturday. Very unhappy. No one even bothered to call to inform me the car wouldn't be ready when it was promised.
Tim was a great salesman to do buisness with.No pressure... - dkaestner
Tim was a great salesman to do buisness with.No pressure and very friendly.I look forward to do more buisness with smith kia.Thank you
West Hills Kia
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