41 West Virginia Ford Dealers

Had a great experience with this dealership overall. - Pshy64

Had a great experience with this dealership overall. Ken,Mark and Ryan all were friendly and followed through on their promises. We got a very fair deal on a 2024 F-150 Raptor. They did not try and put on any additional products or force any financing or extended warranty options on us. They did offer a service plan and if needed would have help finance the vehicle. I would recommend doing business with them. I also just placed an order for a new 2025 Ford Explorer xx. I can’t wait to receive the new SUV.

Very pleasant and informative salesman very pleased with - Jamesa39

Very pleasant and informative salesman very pleased with my purchase and look forward to doing further business with them

As you know I have bought more trucks then anyone in West - skeefauver65

As you know I have bought more trucks then anyone in West Virginia, that's because you guys know what you are doing. Of course that's because you have the best sales personnel and the best guys working on your auto when it's needed. And best of all is you sell the very best auto .

Very nice people to work with. - brendasjackson

Very nice people to work with. Every staff member we came in contact with was very helpful.

This is my 6th vehicle with John Jenkins, they are the - johnfkoon5

This is my 6th vehicle with John Jenkins, they are the best. Best price, best service and they really care about their customers

Excellent sales experience with Moundsville Wv crew - fordmoto

Excellent sales experience with Moundsville Wv crew Bryson and Sean as well as the parts department and mechanics -- all me expectations fulfilled -- Many Thanks

I was overall pleased. - rs351884

I was overall pleased. I was helped immediately and my questions and concerns were addressed and were taken care of .

Chase and entire service department are always the best. - Kirk

Chase and entire service department are always the best.friendliness and caring of customers are the number priority

Very good to work with. - Trctransport

Very good to work with. Great sales lady. No pressure and open to all offers

Easy and fair purchase experience without the long wait. - WV fam

Easy and fair purchase experience without the long wait. Friendly and courteous staff. Good job.

Toothman Ford, was very responsive to my inquiry. - bcefos

Toothman Ford, was very responsive to my inquiry. The salesman was very helpful. I did not make that purchase but would very likely deal with Toothman Ford again.

Poorest service dept I’ve ever been to. - Ruppeysantiques

Poorest service dept I’ve ever been to. Brought vehicle in for catalytic converter waited 4 days and they were unable to locate one so came in to pick it up to take it somewhere else and they charged me 176 dollars just to look at it. Don’t wast your time and money here

Super dealership. - rwatson1

Super dealership. Very organized and cooperative. I have dealt with them for years. Great service.

Would like to take this time to let others know about my - Kim canterbury

Would like to take this time to let others know about my experience at allietta ford...I have purchased all of my vehicles from them and have been completely satisfied with the service I have received from everyone there...my daughter went to another dealership and looked at a vehicle and was very upset with how their salesman treated her because she was used to going to allietta with me to purchase my vehicles and they all treated us like family so needless to say alliettas will be getting her business..thank you to the owner Matt and all the employees for taking care of us..will be seeing them soon

Ken and the staff treated me so well - Dayna L Robinson

Ken and the staff treated me so well, they put together a deal and got me in a new car when no one else would.

Professional and kind. - Jagrady7

Professional and kind. Met our needs and answered our questions. Very satisfied with our visit

Turnpike did a great job - Tammy Brown

Turnpike did a great job getting the price we needed. The staff and Doc were very friendly. Someone greeted us as soon as we got out of the vehicle.

My Mike you certainly have a big fan base, mainly of mad - Thechainsawman

My Mike you certainly have a big fan base, mainly of mad people! Rated worst dealership in America!!! You don't want ripped off, scammed and your motor blown up, don't come here! Destroyed my engine when they were only told to fix a electricical issue and then denied they did anything!!! Goes in running perfect, comes out barely running, smoking, no power, and not starting! Don't take it there! Had to collect my truck with police assistance after 3 months in pieces by wrecker! already 13,000+ in debt to me Mike (that's how much damage Mike has already done to my truck) but Mike had the entire option to just turn this matter to his insurance, so people make mistakes? But nope! Mike has to save face and deny it all. Can't do wrong right Mike? But seems many others think you can?

A Blessing - LLNana

Steve Short was very patient, kind and caring. He worked extremely hard to get me a great deal on a vechile to meet my needs and price range. Other staff were also very helpful and friendly and willing to help whomever came along. Steve helped God answer a prayer. I truly appreciate all he did.

Loyalty doesn't pay - leftstranded

Have had my cars serviced here for many years. One repair had to be re-diagnosed 3 times but mistakes happen and I kept coming back for upkeep such as oil changes, tire rotations, inspections, etc.. Today my car died. I called for assistance and was told "we're busy, can't fit you in until next week"......so much for the loyalty. I won't be coming back.

Bought a used truck Friday 5/14. It went back to the... - cassiebragg2018

Bought a used truck Friday 5/14. It went back to the dealership Saturday 5/15 on a rollback as it wouldn’t start and once I did get it started, had an engine light on. It’s been in the shop 4 days now and I’ve had one update without calling myself and asking for one. Also did not have a valid inspection sticker. However, my salesman Eric was great and has worked with me to get me in a loaner ASAP and touched base with me every day.

Service Dept is a joke. Told the guy on the phone what we... - tearful_skye

Service Dept is a joke. Told the guy on the phone what we believe to be wrong with the car. They said $100 to run a diagnostic test. Ran it, told me nothing, charged $100 & told to come back to check electrical wires costing $300 for 3 hours of labor. We believe the problem is a relay in the smart junction box. They could not confirm this. Issue started out driver side turn signal staying on even when car is off. It ended up draining battery & had to put in a new one. It's ridiculous this business is unable to confirm an issue. Nothing should be paid until problem is fixed correctly. Difficult to find a mechanic you can trust around here.

Dustin Martin is the rudest and the most unprofessional... - teofilo597199

Dustin Martin is the rudest and the most unprofessional man. I called about a truck I really wanted. worked out a deal and set everything up with my own bank. They were going to deliver 5 hrs to me. When I told them that I will need to inspect the car they said it was a no. I told them no one buys a $32,000 pre owned no warranty with out at least looking under the hood. He said they already did that. I told him you must be kidding. Who takes the word of a used car salesmen? At which he got infuriated. I said if you're so confident in your inspection back it with a warranty? He said impossible. I had the check in hand and took it back to the bank. Horrible person, and horrible way to do business. There was no way I was going to give them my business. Found same truck with half the miles and certified per-owen 12 month bumper to bumper warranty and more options for same price. Thank God I didn't go with them. Way to many dealership out there that treat their customers right.

Just plain rude. Wouldn’t communicate any issues. Had an... - Willrocks396

Just plain rude. Wouldn’t communicate any issues. Had an appointment at 230 for indpection, forced to wait an additional 15 minutes. They treated us as if we weren’t even there. If I could rate at zero stars. I would.

Wonderful experience surprisingly wonderful. - tetrazine

When I saw and drove the Lincoln MKZ I knew this was the car for me;beautiful and luxurious perfection all in one strong glance.

BUYER BEWARE: Don't let their reviews fool you. - Kevin

BUYER BEWARE: Don't let their reviews fool you. They used a 3rd party website called Birdeye to filter good reviews online and suppress the negatives ones. If you check all the other sites, the true story of how this dealership operates is right there. I had a terrible experience overall. I purchased a 2023 Ford Bronco with a Hardtop, because I saw it listed on Facebook. First issue was, they posted online they were selling for MSRP which is why I called, but then was told since I was paying cash for the vehicle, they would have to charge me $5,000 OVER STICKER because I wasn't financing it with them????? I finally got that negotiated back down to MSRP since I was trading a brand new paid for truck. They delivered the Bronco next the day and I wrote a 4K check for the difference in price plus the SOFT TOP I wanted since I didn’t want a hardtop bronco. They promised to send me my a fully functional soft top. 2 weeks later, my local dealership in Nashville, Tn called and said my soft top "fabric" came in. Perplexed, I called and asked what he was talking about? My local dealer said they received the fabric but not frame or side windows. So basically there is nothing you can do with this fabric. I paid extra for a full "soft top" for my new Ford Bronco and once the dealership figured out they messed up and looked up the wrong part and cost, they said they could not uphold the agreement and since the "WE OWE" stated "soft top" then they did all they could do and would not be sending me my soft top or be refunding my money. Jonathan Brown, in the customer service dept called me and said he was going to work on this and that was 2 weeks ago. I have called 4 different times and left messages with no response. Buyer BEWARE, read your paperwork closely and fill in the blanks that they dont. See attached photos. There are so many great dealers out there that do what they say they’re going to do. Do your homework and make same mistake I did giving this dealership your hard earned money.

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I really recommend this dealership a lot, because they - ray_castaneda7

I really recommend this dealership a lot, because they were very kind and responsible. and the communication was excellent

outstanding customer service provided by Mr. Shawn Hayes,... - lutell

outstanding customer service provided by Mr. Shawn Hayes, greeted me as a valuable customer, provided honesty response and estimate, quick, timely service...Great experience during the time of my visit. Repairs performed on my 1999 ford expedition..