recently purchased a 2024 Kia Sorento X-Line EX from - ethan.peterson1029
recently purchased a 2024 Kia Sorento X-Line EX from World Car Kia North, and my experience has been extremely disappointing. The dealership advertised a $7,000 dealer discount online, but when I reviewed my final paperwork, the discount was not properly applied. Instead, they buried thousands of dollars in unauthorized add-ons like a ceramic coating, an extended warranty, and window film — none of which were clearly disclosed, explained, or offered as optional.
At signing, I was only shown a Truth in Lending summary, not the full breakdown of the financing. I later discovered that over $5,000 in additional products had been hidden in the cash price, inflating my loan by thousands of dollars without my informed consent. When I raised my concerns, the dealership initially refused to correct the sale properly, offering only to cancel one small part of the unauthorized charges.
I have since filed formal complaints with the Texas Attorney General’s Office and the Consumer Financial Protection Bureau regarding deceptive financing practices and misrepresentation. I caution anyone considering doing business here to review every document very carefully and be aware of hidden charges.
I hope World Car Kia North takes these issues seriously and improves their transparency moving forward.
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