Quite simply, they lie. I leased a car from them, leased... - disgustedcustomer
Quite simply, they lie. I leased a car from them, leased another car and just bought it out. I was told that I could purchase a powertrain warranty for $295 at the time of my buyout. I wanted to discuss with someone else and asked if I could get back to him (Tony). I decided to purchase the warranty approximately 10 days later. I called Tony to see if it was still available and he checked with his boss Tommy and I was told yes they would do it. I was told to come in the next day and meet with Marie. I arrived at the dealership and sat down with Maria who proceeded to tell me that because I didn't purchase it at the time of buyout that they would have to do a 125 point inspection at my additional cost of $385. I was NEVER told that. I was told that I could make a decision after buyout date but don't wait to long. I called to check if the purchase opportunity was still available and was told it was. Then like the sneaky sly group they are, they tried to force me into an additional $385 cost. I WILL NEVER DO BUSINESS WITH THEM AGAIN. I ADVISE ANYONE LOOKING FOR A LINCOLN OR A NEW CAR, GO ELSEWHERE!!
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