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Latest Mitsubishi Dealer Reviews
On 11/7/2009 11:38:30 AM kevinbressner@msn.com wrote:Never had a "good" service experience with them - but today's bad service was my last visit ever. appointment times for service are intended to be misleading - "appointments" are for dropping your car off only - only use jerry's if you don't need your car all day.
On 11/6/2009 10:47:49 AM JamesEvoX wrote:I purchased a EvoX MR from Sam on October 3, 2009. He worked with me well before the sale over email and the telephone and answered a myriad of question from both my wife and I (sometimes at the same time from different email accounts). His level of professionalism, friendliness, and patience has exceeded my expectations from our first contact continuing through today. I traveled many miles to Maywood to purchase the car as there were very few new 08 MR's left in the country (that weren't red). I took a train to Newark and Sam arranged for me to be chauffeured from the train station to the dealership. Sam also immediately offered his cell phone number to me to help make him easier to reach. I know of (at the very least) 3 times that he took one of my calls to his cell phone when he was on his day off. If it wasn't for that cell phone number I think the spotless, tagless front bumper would have been drilled through and had the front tag mounted before I thought to request that it be left off.
There were a few minor hang ups I encountered with the dealership but all involved the financing and administrative aspects of the purchasing a new car. I only put this in the review to further sing Sam's praises. Purchasing the vehicle from out of state caused some delays with my permanent tags coming in, but Sam issued me a new temporary to fill the gap while my out of state DMV caught up to the backlog. But as I was typing this review my permanent tags arrived at the door. He was available and doing anything is his power he could to fix any of these issues and never pawned me off on a financing manager or general manager of the dealership.
I am unsure of her title/position with the dealership but Sharon was also extremely helpful and patient with me and saw the DMV problems through until everything was complete.
The price, the car, and Sam, all seemed to good to be true. On the 3 hour train ride, I could do nothing but bite my nails and wonder what would go wrong. But I ended up with the exact car, the price, and an unexpectedly high level of service. I can, without a doubt recommend Sam to anyone without reservations.
Also, their dealership is only 3 miles from a White Castle.