"Ben Pugiesi was my salesman for the purchase of my 2017 GMC Terrain Denali on 8/14/2017,. Rivard Buick GMC and Ben get a 5 star rating from me because it was a pleasant, stress free purchase. Ben gave me the out the door cost up front and once I agreed, Ben got all of the new vehicle paper organized for a very quick and efficient purchase process. This is the 3rd vehicle that I have worked with Ben to purchase from Rivard Buick GMC and the 8th overall from Rivard Buick GMC in the past 20 years. I keep coming back because of the exceptional customer service in both the sales and service department. "
"I saw a used car on the Boardman Subaru website that I was interested so I emailed the dealership and was promptly emailed back with details about the vehicle. I replied to that email about going there to test drive the car, very easy to do this at this dealership with no annoying phone calls. I test drove the car and did not like the steering, my salesman, Dave, said no problem I will have a service tech check it out and get back to you. To make a long story short the steering got serviced but I still did not like it so Dave had the service tech checked it out again and he found another problem, fixed it, and I bought the car. To me this is a great example of a honest dealership that went above and beyond to make me happy and I am glad I purchased from them. My experience was great at the dealership too, from the webmaster Doug, my salesman Dave (go Steelers!), manager Steve and Finance guy Mike, I felt that I was treated like a friend, sounds cliche' but it is true."