Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Sean O'Driscoll

Overview Reviews (81) Inventory (303)

View All Employees

< View All Employees

Sean O'Driscoll

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.6

81 Reviews

4.6

81 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (81) Inventory (303)

Dealership Experience

7 yrs, 2 mos

Languages Spoken

English

81 Reviews of Sean O'Driscoll

Write a Review

April 30, 2024

Dealership Rating

Employee Rating

Professional and efficient service. Appreciate the clean environment, all customer service associates were pleasant, both in person and phone. Appreciate the clean environment, all customer service associates were pleasant, both in person and phone. More

by SHARONBB8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 02, 2024 -

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words, Sharon. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 25, 2024

Dealership Rating

Employee Rating

Burnsville is the best place to purchase and service your cars and trucks, I have recommended them to all my friends and family! cars and trucks, I have recommended them to all my friends and family! More

by xiong

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Leick, DAS Admin, Brian Xiong, Nathan Dietz, Mike Quam, Mike Peterson, Neil Knutson

Helpful 0

Report | Print

Apr 30, 2024 -

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 21, 2024

Dealership Rating

Employee Rating

Service was very pleasant, the technology (video proof) and ability to pay on the email was amazing and ability to pay on the email was amazing More

by KTAHIR1015

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 23, 2024 -

Burnsville Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

Dealership Rating

Employee Rating

Great service and warranty! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! More

by lawrence.jacobs65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Riley Flenniken, Mario Najera

Helpful 0

Report | Print

Apr 23, 2024 -

Burnsville Toyota responded

Lawrence, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 18, 2024

Dealership Rating

Employee Rating

The service was good and quick . Thought I was gonna stay long but it took less than an hour regardless of the line Thought I was gonna stay long but it took less than an hour regardless of the line More

by BRITNEYBOSIRE2016

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Riley Flenniken, Mario Najera

Helpful 0

Report | Print

Apr 22, 2024 -

Burnsville Toyota responded

Britney, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 16, 2024

Dealership Rating

Employee Rating

Very easy to get in for service friendly staff and great accommodation Thanks Steve Krier accommodation Thanks Steve Krier More

by SKRIER57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 18, 2024 -

Burnsville Toyota responded

Hi, and thanks for your kind words! I appreciate our team here at Burnsville Toyota and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 05, 2024

Dealership Rating

Employee Rating

Your shop rates are too high. I am disappointed that Toyota has become too expensive for me to conduct all my service here. The people are nice. I am disappointed that Toyota has become too expensive for me to conduct all my service here. The people are nice. More

by ALEXA057

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 09, 2024 -

Burnsville Toyota responded

Alexa, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your concerns. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 29, 2024

Dealership Rating

Employee Rating

Great communication and service. Work was explained clearly. Friendly customer care. Will use Burnsville Toyota again. Work was explained clearly. Friendly customer care. Will use Burnsville Toyota again. More

by LLSTORLIE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 02, 2024 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 24, 2024

Dealership Rating

Employee Rating

Been serving my cars here for 30 years and love it like it was the first day. Sean was awesome! Thank You!! it was the first day. Sean was awesome! Thank You!! More

by xiong

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michelle Leick, Mike Peterson, Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston , Kyle Towberman

Helpful 0

Report | Print

Mar 26, 2024 -

Burnsville Toyota responded

Xiong, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 15, 2024

Dealership Rating

Employee Rating

Great service and communication from Sean and team. I especially liked the video that was text to me explaining the issues. I felt like I was under the car with the mechanic. I especially liked the video that was text to me explaining the issues. I felt like I was under the car with the mechanic. More

by johnlwig

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 18, 2024 -

Burnsville Toyota responded

Thank you for your outstanding rating of our service department, John. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Dealership Inventory (303 Vehicles)

2021 Honda CR-V | used

$28,715

2021 Honda CR-V

used

Crystal Black Pearl exterior

CVT

Front-wheel Drive

$28,715

View Vehicle Details

View Details

2021 Toyota Highlander Hybrid | used

$43,464

2021 Toyota Highlander Hybrid

used

Midnight Black Metallic exterior

Automatic

All-wheel Drive

$43,464

View Vehicle Details

View Details

2018 Subaru Outback | used

$24,189

2018 Subaru Outback

used

Blue exterior

CVT

All-wheel Drive

$24,189

View Vehicle Details

View Details

2021 Toyota RAV4 | used

$28,384

2021 Toyota RAV4

used

Magnetic Gray Metallic exterior

Automatic

All-wheel Drive

$28,384

View Vehicle Details

View Details

2023 Toyota RAV4 | used

$28,971

2023 Toyota RAV4

used

Silver exterior

Automatic

All-wheel Drive

$28,971

View Vehicle Details

View Details

2024 Toyota Camry | new

$34,114

2024 Toyota Camry

new

Celestial Silve exterior

Automatic

All-wheel Drive

$34,114

View Vehicle Details

View Details

View All Inventory

Get $50.00 cash when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.