David Romeo at Ed Morse Delray Toyota Scion

David Romeo

David Romeo

David Romeo


Service Manager
Ed Morse Delray Toyota Scion

Ed Morse Delray Toyota Scion

2800 South Federal Highway
Delray Beach, Florida 33483

(888) 469-2898

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maureeno
2/19/2013 12:21:50 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David RomeoDavid Romeo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ed Morse Delray Toyota Scion:

David Romeo is very trustworthy and friendly. Always honest, explains everything. I feel that he has my best interest at heart and is not trying to sell me things i don't need.

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Response From: Ed Morse Delray Toyota Scion
Added: 2/19/2013 1:17:37 PM

Thank you for your positive feedback. David is a tremendous asset to our team. He has been recognized for his outstanding achievement in customer satisfaction.

Thanks again.

Sincerely,

Eric Silcox, Director of Fixed Operations
Ed Morse Delray Toyota/Scion

Twitter
EAH33076
12/27/2012 8:37:11 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David RomeoDavid Romeo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Morse Delray Toyota Scion:

David Romeo is the true meaning of SUPERIOR CUSTOMER SERVICE!!
His professionalism and attention to detail far surpasses my expectations each and every time one of me three toyotas are brought in for service.
I live in Coral Springs and live very close to another Toyota dealership and pass right by on my way to Delray Toyota. With David Romeo providing OUTSTANDING service I wouldn't bring any of our cars anywhere else!!
I hope David is commended for his customer service and professionalism. He is a true asset to Delray Toyota!

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Response From: Ed Morse Delray Toyota Scion
Added: 12/31/2012 1:20:15 PM

Thanks for your positive feedback. David is an outstanding member of our management team. He strives to make sure each experience is truly exceptional.

We appreciate your patronage and loyalty.

Thanks again.

Eric Silcox,
Director of Fixed Operations
Ed Morse Delray Toyota/Scion

Twitter
carl feller
12/5/2012 11:56:39 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David RomeoDavid Romeo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Morse Delray Toyota Scion:

David Romeo is fantastic, It is an absolute pleasure to work with David and his customer service goes above the call of duty. I would highly reccomend this dealership based on the David's professionalism.

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Response From: Ed Morse Delray Toyota Scion
Added: 12/13/2012 4:00:18 PM

Many thanks for your positive comments. We are delighted that you had a great experience. We agree that David is fantastic. He works very hard at making sure everyone is happy.

Thanks again.

Sincerely,

Eric Silcox, Director of Fixed Operations

Twitter
ufgator1993
11/11/2012 9:20:52 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David RomeoDavid Romeo
Charlie TemkinCharlie Temkin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Morse Delray Toyota Scion:

While in for service on November 6, 2012, I was greeted warmly by Service Manager, David Romeo. I am constantly amazed by how friendly and helpful he is when I bring my car to the dealership. He seems to always go the extra mile to make the experience pleasant, whether it be to help me transfer my articles from one car to another, or making sure that my children and I are comfortable while we wait. David always makes scheduling the maintenance on my vehicle easy and works around my schedule. He realizes that my time is valuable and consistently makes sure that the work is done in a timely manner, which is extremely important as a mother of three children. I have never had such pleasant experiences when bringing in my vehicles for service. David is an outstanding manager but also makes you feel like more than just another customer.

I have also dealt with Charlie Temkin on a few other occasions. I was pleasantly surprised to encounter the same genuine concern for my needs when we were discussing possibilities for my new vehicle. He was extremely friendly and sincere in all our dealings, which made the whole experience pleasant. After purchase, he took the time to show me how the vehicle worked and even helped me program my bluetooth with some of my most used contacts.

I have never experienced a dealership with such friendly, sincere and professional people. I normally dread going to purchase a vehicle and tried to put off getting service, knowing how long and unpleasant the time would be. Ed Morse Delray Toyota makes it a pleasant experience, both in purchasing and in servicing your vehicle. I will remain a loyal customer because of employees like David Romeo and Charlie Temkin.

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Response From: Ed Morse Delray Toyota Scion
Added: 12/13/2012 3:57:46 PM

Thanks for the positive feedback. We've been successful if we make you feel very comfortable when visiting our dealership. We are customer driven and want you to consider us your # 1 dealership for all your automotive needs.

Thanks again.

Sincerely,

Eric Silcox, Director of Fixed Operations
Ed Morse Delray Toyota/Scion

Twitter
Luvkatz
11/5/2012 11:43:55 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David RomeoDavid Romeo
Charlie TemkinCharlie Temkin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Morse Delray Toyota Scion:

I'm in AWE of the customer service I'm always graced with in your service department! David Romeo hits it out of the park AGAIN!!! Finding myself in need of help on a "bad day", and as usual, it was David to the rescue! I GLADLY drove from Coral Springs to your dealership BECAUSE of David's attention to care and detail. He always adds that extra measure of warmth to every experience, and I never leave that dealership feeling like "just another customer". He always goes FAR above and beyond, even helping this mom with her rambunctious 3-year-old. This man has patience like NO OTHER!! Always smiling, always leaving us feeling that we have been cared for as if we're his own family. Thank you for choosing David to lead the service department. He is THE reason we are married to your dealership!

Our lease is up soon, and he even had Charlie Temkin call us to advise us what our options are. Charlie called the SAME DAY with all of the information we needed to decide on our next TOYOTA! Even Charlie personified the professional and patient character that is essential in this business.

We are BEYOND grateful that this dealership puts so much care into its customers. We'd recommend you to everyone!

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Response From: Ed Morse Delray Toyota Scion
Added: 12/13/2012 3:53:43 PM

We appreciate your positive feedback. Our team is customer driven. Both David and Charlie are very professional and extremely caring. Your loyalty means a lot to us and we thank you for your continued patronage.

Sincerely,

Eric Silcox, Director of Fixed Operations
Ed Morse Delray Toyota/Scion

Twitter
wlfgraphics
10/31/2012 8:32:22 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David RomeoDavid Romeo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Morse Delray Toyota Scion:

David Romeo gave me outstanding service and attention with my car.
He took the time to go over what was needed and explain it to me.
I truly appreciate it!

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Response From: Ed Morse Delray Toyota Scion
Added: 12/13/2012 3:47:39 PM

Thank you for taking the time to share positive feedback with us regarding your experience. David is terrific. He is professional and very friendly. He is truly an asset to our team.

We appreciate your patronage and want you to know we value your loyalty a great deal.

Sincerely,

Eric Silcox, Director of Fixed Operations
Ed Morse Delray Toyota/Scion

Twitter
rgocinski
10/23/2012 9:16:50 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David RomeoDavid Romeo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Morse Delray Toyota Scion:

Dave Romeo has helped me service my car for years. He is professional, extremely knowledegable and courteous and an absolute pleasure to deal with. He is always honest and fair with the repairs that are needed. My experience in working with your dealership has been great. I am in sales and put alot of miles on my car but always feel safe and know whatever work gets done I am good to go. I always recommend Dave to my friends and collegues that have a Toyota. Today is it hard to find a such a dedicated and commited employee. You are lucky to have Dave as part of your team.

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Response From: Ed Morse Delray Toyota Scion
Added: 10/25/2012 3:33:31 PM

Hello and thank you for your positive feedback. We agree David is great. He is a tremendous asset to our Team.
We often receive reviews about him praising his professionalism and friendliness.

Thanks again for your continued loyalty and patronage.

Sincerely,

Eric Silcox, Director of Fixed Operations
Ed Morse Delray Toyota/Scion

Twitter
sgreenberg's kids
8/13/2012 8:01:06 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David RomeoDavid Romeo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Morse Delray Toyota Scion:

Dave has been taking care of my parents car since they purchased it. My dad always complimented Dave on taking care of him so graciously and quickly. since my dad's passing we have continued to experience the 'Dave Romeo' personal touch. We know that when we take our car in that it will not be an all day affair he gets us in and out very fast. We have recommended your dealership to friends and tell them to deal with Dave and when they do they rave about him. When we leave your dealership after a service appointment we are assured that the work was done correctly and we even get a clean car when they are done. Our hats are off to Dave Romeo for his work ethic!

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Response From: Ed Morse Delray Toyota Scion
Added: 8/31/2012 3:54:18 PM

Thank you for your positive feedback. Your loyalty means a lot to us. David is a terrific asset to our Service Team.
He is professional, courteous and very knowledgeable.

Thanks again for your patronage and the positive comments you have taken the time to share with others.

Sincerely,

Eric Silcox,
Director of Fixed Operations
Ed Morse Delray Toyota/Scion

Twitter
Ellspry@aol.com
7/13/2012 4:00:51 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David RomeoDavid Romeo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ed Morse Delray Toyota Scion:

David Romeo has helped me for years.. He is very efficient.. Polite.. Knowledgeable and professional.. Dave is the only person I trust my vehicle with.,,He is honest, fair and also explains what I need to have done to my vehicle.. He is very reliable and makes my experience always pleasant... I highly recommend anyone who has any service/maintenance issues to ask for David Romeo.. You will not be disappointed..

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Response From: Ed Morse Delray Toyota Scion
Added: 7/18/2012 12:48:44 PM

Thank you very much for the positive feedback. David is terrific and a tremendous asset to our dealership. We would like you to know that your loyalty means a lot to us.

Thanks again for your continued patronage.

Sincerely,

Eric Silcox, Director of Fixed Operations
Ed Morse Delray Toyota/Scion

Twitter
JOBA
7/8/2012 12:43:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carmine GiuffridaCarmine Giuffrida
David RomeoDavid Romeo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Ed Morse Delray Toyota Scion:

Carmine was a good sales man. DAvid Romeo was an exceptional professional and provided us excellant service. He is an asset to Ed Morse organization and should recognized as such. He understands his customer and knows his product. We will refer others to David Romeo.

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Response From: Ed Morse Delray Toyota Scion
Added: 7/12/2012 11:30:48 AM

Congratulations on your purchase. We are delighted that you have taken the time to express positive feedback regarding your sales & service experience at our dealership.

We appreciate your feedback and would like to welcome you to our family of valued customers.

Sincerely,

Bob Siviglia, General Manager
Ed Morse Delray Toyota/Scion

Twitter

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