Dealership Experience
7 yrs, 5 mos
Industry Experience
24 yrs
Languages Spoken
English
226 Reviews
Write a Review226 Reviews of Dina Thomson
February 10, 2024
Tod Colbeth was WONDERFUL . He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes! He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes!). Such a pleasure! They even drove my car from the parking spot to the service line as I was a little scared. Thank you from a nervous grandma! Truly a professional team 👍 More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Todd Colbeth, Billy Shannon
February 05, 2024
Excellent customer service, Dina and John (in parts dept) were amazing! Everyone in the building is so kind, knowledgeable and friendly. The waiting room is very comfortable and I was able to work while I wa were amazing! Everyone in the building is so kind, knowledgeable and friendly. The waiting room is very comfortable and I was able to work while I waited. I highly recommend Smythe Volvo. More
Other Employees Tagged: Billy Shannon , John, in the Parts Dept
February 01, 2024
Jean was extremely professional and helpful in assisting me with re- installing my Volvo app. He was patient, knowledgeable and courteous. I was reluctant to come by but Jean allayed my concerns. Jean is me with re- installing my Volvo app. He was patient, knowledgeable and courteous. I was reluctant to come by but Jean allayed my concerns. Jean is a terrific role model for Symthe. It was my lucky day ! I'll be back to Smythe in the near future. Debbie Lyons More
Other Employees Tagged: Tom Coward, Jean Delva
January 13, 2024
For all these years, Dina has been great especially under some urgent situations. She is always looking for ways to help and meet the needs of the moment. Her advice about what to do in different situatio some urgent situations. She is always looking for ways to help and meet the needs of the moment. Her advice about what to do in different situations is exemplary. And exceeds the high standards of Smythe Service. More
January 13, 2024
I bought my car from this dealership two years ago and have had great service. Stacey was extremely helpful with getting me into my car and any time I’ve reached out since. I’ll come back to see him ever have had great service. Stacey was extremely helpful with getting me into my car and any time I’ve reached out since. I’ll come back to see him every time! More
Other Employees Tagged: Stacey Hopson
December 03, 2023
Consistently great service and outstanding customer support. Servicing your car becomes an easy and painless experience. support. Servicing your car becomes an easy and painless experience. More
Other Employees Tagged: Tom Coward, Todd Colbeth
November 21, 2023
Took C40 in for winter check (not due for 20k service). Mark explained everything and even told me about some features I didn’t know. Car was ready quickly and had been cleaned. Excellent service Mark explained everything and even told me about some features I didn’t know. Car was ready quickly and had been cleaned. Excellent service More
Other Employees Tagged: Mark Terry
November 17, 2023
Fantastic experience with a lease buyout (on a vehicle leased from another dealership at that). They were super responsive, communicative, and helpful - and the whole process was extremely straightforward leased from another dealership at that). They were super responsive, communicative, and helpful - and the whole process was extremely straightforward and smooth. Highly recommend. More
Other Employees Tagged: Henry Zhu, Steven Riecker
November 08, 2023
Great dealership with amazing service all around. I would always recommend Smythe for all your automotive needs. I would always recommend Smythe for all your automotive needs. More
Other Employees Tagged: Regina Krauza , Shane Williams