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Jaime Zamora
Jaime Zamora | Page 3
Service Advisor
INFINITI of South Bay
2900 Pacific Coast Highway
Torrance, CA 90505
85 Reviews
85 Reviews
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85 Reviews of Jaime Zamora
October 22, 2023
very polite, courteous customer service. the staff overall are accommodating, knowledgeable and very profession in their mannerism. the staff overall are accommodating, knowledgeable and very profession in their mannerism. More
by LYBUCKLEY
Verified CustomerOther Employees Tagged: Ever Villalobos
Helpful 
October 22, 2023
This dealership honestly have served its purpose assisting me more than twice. It's always a pleasure & very peaceful attending to the location much appreciated. assisting me more than twice. It's always a pleasure & very peaceful attending to the location much appreciated. More
by Joshua Elder
Other Employees Tagged: Edson Trujillo, Jerry Vargas, Felix Le , Ever Villalobos
October 16, 2023
I appreciate the assistance given to me with my service for my car Infiniti. So glad I was accommodated with my light fixed as well for my car Infiniti. So glad I was accommodated with my light fixed as well More
by She
Other Employees Tagged: Edson Trujillo
October 02, 2023
Amazing team and dealership and would recommend them to anyone. I appreciate your service. Thanks anyone. I appreciate your service. Thanks More
by ONEOFTHEGIFTED
Other Employees Tagged: Edson Trujillo, Kelvin Bratcher, Jerry Vargas, Felix Le, Aldo Ginossi , Ever Villalobos
August 23, 2023
I l o v e t h i s p l a c e b e t t e r t h a n o t he r s he r s More
by esco_escoe
Other Employees Tagged: Kas Yeganeh
August 12, 2023
Don’t know where to begin, I experienced terrible service plus getting over charged. I have a screen shot from their own parts department that shows the price is $894.76 but the service department charged plus getting over charged. I have a screen shot from their own parts department that shows the price is $894.76 but the service department charged $1500.00 plus $150.00 tax along with labor of $395.00 Be aware of this terrible dealer and they wasted two half days of my time as well. More
by rccmsk
Other Employees Tagged: Carlos Robles, Jerry Vargas
August 10, 2023
Dealership did not honor the free oil changes promised for the life of the lease in all fairness the paperwork they produced showed only two free oil changes however the salesman told us they would be fre for the life of the lease in all fairness the paperwork they produced showed only two free oil changes however the salesman told us they would be free oil changes for the entire lease. I should’ve made sure it was specifically listed in the contract but that however does not change what I was told More
by gwrobinson
August 01, 2023
The dealer ship is very clean. People are very professional and knowledgeable and kind helpful. People are very professional and knowledgeable and kind helpful. More
by muniqueen43
Other Employees Tagged: Jerry Vargas
June 29, 2023
I don't ever feel good after spending money for service at this dealership. In my experience, the customer service is just sub par. My recent service experience was with Jaime from the intital introducti at this dealership. In my experience, the customer service is just sub par. My recent service experience was with Jaime from the intital introduction of him coming to my car all the way to the end, it was just blah, no smile, or any bit of extra kindess, just very matter-of-fact. I will be fair, he was not rude, but not at all pleasant. He asked me what I needed, and I told him what I thought, but I'm not a service advisor, he did not check my mileage (as most have done in the past) or say what I might need, I had to ask about a service based on the mileage I had, then he told me what maintenance was due and the cost. Once my service was completed, I received the text message with the results of my mutli-point inspection where a few things were listed as Critical, but he did not come talk to me, by the time I read though the analysis my car was already out front. I do not understand how if I have items listed as Critical, why he wouldn't talk to me about them or even give me the option to get it done the same day, my car was already out front. I asked about a loaner if I wanted to get them items taken care of same day and he pretty much brushed me off and said even though they were listed as Critical that it was just maintenance. Just very displeased with the customer service. More
by MIKACUTIE
June 28, 2023
The facility is always clean and neat. The employees are always extremely helpful, friendly and knowledgeable about any concerns i may have. The service is swift and thorough. I love this The employees are always extremely helpful, friendly and knowledgeable about any concerns i may have. The service is swift and thorough. I love this dealership because they provide all my auto needs and they do it with a smile More
by SEXXYDLT@yahoo.com
Other Employees Tagged: Anita Ruiz, Kas Yeganeh, Felix Le
