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Kaua Pouha

Overview Reviews (185) Inventory (311)

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Kaua Pouha

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Kaua Pouha | Page 3

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.6

185 Reviews

Overview Reviews (185) Inventory (311)

4.6

185 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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185 Reviews of Kaua Pouha

March 03, 2024

Dealership Rating

Employee Rating

She was very nice and got me checked in and out quickly. She was super caring too and it felt genuine. She was super caring too and it felt genuine. More

by hailey matalon

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Butcher, Shad Rawlings, Andrew Bailey , Brock Meadows

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

We greatly appreciate your kind words about our team's swift service at Brent Brown Toyota. It pleases us to read you had a genuine and positive experience with the service.

February 17, 2024

Dealership Rating

Employee Rating

She handled my service quickly, made it easy, and I felt she was honest. Thanks she was honest. Thanks More

by BRENDACARTER1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 22, 2024 -

Brent Brown Toyota responded

We appreciate your 5-star rating and kind words for our team at Brent Brown Toyota. Honesty and quick service is what we strive for. Thank you.

February 16, 2024

Dealership Rating

Employee Rating

Quick with the answers and always easy to deal with. Will retain continued service with them. Will retain continued service with them. More

by BRETTMECH19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan, Christopher Smith

Helpful 0

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Feb 22, 2024 -

Brent Brown Toyota responded

At Brent Brown Toyota, our goal is to deliver efficient and straightforward service. We value your patronage and appreciate you choosing our team for your continued vehicle needs.

February 16, 2024

Dealership Rating

Employee Rating

Great timely service! Always on time which certainly helps with my schedule. 5 stars again! Always on time which certainly helps with my schedule. 5 stars again! More

by MELON_61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 22, 2024 -

Brent Brown Toyota responded

Thank you for your kind words about Brent Brown Toyota's punctuality. We value your time and always aim to provide optimal service. Appreciate the 5-stars!

February 15, 2024

Dealership Rating

Employee Rating

Great service! I was greeted courteously and promptly by Kaua and was given directions to the waiting area. My service was done sooner than I expected. Great job! I was greeted courteously and promptly by Kaua and was given directions to the waiting area. My service was done sooner than I expected. Great job! More

by DMAGGARD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 15, 2024 -

Brent Brown Toyota responded

Thank you for acknowledging our team's efforts at Brent Brown Toyota. Your acknowledgment of their prompt and courteous service means a lot to us. It's pleasing that the timeline exceeded your expectations.

February 02, 2024

Dealership Rating

Employee Rating

Great customer service as always, helps us trust and want to continue to do business with you guys. to continue to do business with you guys. More

by ADAY1490

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dallas McCaman, Brock DeLuca, Connor McNally

Helpful 0

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Feb 14, 2024 -

Brent Brown Toyota responded

Thank you for the positive feedback! It is great to know that you are always provided with great customer service and we value your business at Brent Brown Toyota!

January 27, 2024

Dealership Rating

Employee Rating

Just fantastic! From the ease of scheduling the appointment to pre-work advice. I really appreciate how close to work Brent is. :) From the ease of scheduling the appointment to pre-work advice. I really appreciate how close to work Brent is. :) More

by stzubal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen

Helpful 0

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Feb 14, 2024 -

Brent Brown Toyota responded

Thank you for the positive review and rating! We are delighted to know that you have had a good experience with our Service Team at Brent Brown Toyota and we hope that you will continue to choose us.

January 19, 2024

Dealership Rating

Employee Rating

Kaua is the greatest. Well organized, very kind, and so great to work with. thank you for letting me have her to work with. Well organized, very kind, and so great to work with. thank you for letting me have her to work with. More

by lbenson0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the positive feedback! We are happy to know that our team was helpful and we hope to see you again at Brent Brown Toyota!

January 17, 2024

Dealership Rating

Employee Rating

The staff members here are always helpful, friendly and skilled. I have always avoided dealerships for auto care until now… skilled. I have always avoided dealerships for auto care until now… More

by d7HAWKS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Milani Hedquist

Helpful 0

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Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the amazing feedback. We value your business at Brent Brown Toyota and we look forward to any future visits!

January 17, 2024

Dealership Rating

Employee Rating

The dealership itself felt a little depressing and no one seemed like they really wanted to be there except for my advisor who was amazing! seemed like they really wanted to be there except for my advisor who was amazing! More

by Braxton Ables

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Feb 13, 2024 -

Brent Brown Toyota responded

Hello Braxton, Thank you for your feedback. Although we are happy to know that your advisor was amazing, we would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

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