Kevin Sander | Page 3

Absolutely the best vehicle buying experience we have ever had and we did it from home in Amarillo Texas vehicle was delivered to my door! A+ to salesmen Collin Ringle. Kevin Sander, Ben Ashmore! And a h ever had and we did it from home in Amarillo Texas vehicle was delivered to my door! A+ to salesmen Collin Ringle. Kevin Sander, Ben Ashmore! And a huge thanks to Philip and Tristan for driving all night long to deliver my new SuperDuty to my door ! You really not going to get more professional then this dealership Huge Thanks 👏 To The Long McArthur Family you will have my business for years to come ! More

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There is no car dealership as outstanding as Long McArthur. They are the best ever. If we couldn't go to LM we would have to go back to a horse and buggy. Kevin Sander, Darin Lee and Derek Lee are ph McArthur. They are the best ever. If we couldn't go to LM we would have to go back to a horse and buggy. Kevin Sander, Darin Lee and Derek Lee are phenomenal as well as everyone there. We have been more than satisfied with the several cars we have gotten at LM. Not only did we acquire new cars, we made good friends. More

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Great customer service. The whole team support each other very well. Provide all the information i need for the new raptor. Response emails very quickly. Love it. very well. Provide all the information i need for the new raptor. Response emails very quickly. Love it. More

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Everyone at Long McArthur from sales to service is always extremely friendly, I have been going here for years and they always make me feel like part of the family. extremely friendly, I have been going here for years and they always make me feel like part of the family. More

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Darin Lee was very helpful as always. My wife and I have bought multiple cars from Darin because he is always very helpful in finding the vehicle we are looking for. bought multiple cars from Darin because he is always very helpful in finding the vehicle we are looking for. More

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Long McArthur has been our dealership for buying cars and servicing them for years. We trust them and depend on them for ensuring that we have safe cars to drive. servicing them for years. We trust them and depend on them for ensuring that we have safe cars to drive. More

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Amazing staff and service! Here’s the email I wrote to Kevin regarding my new purchase experience with Travis: Good afternoon Kevin, My name is Zach, and I am an extremel Here’s the email I wrote to Kevin regarding my new purchase experience with Travis: Good afternoon Kevin, My name is Zach, and I am an extremely happy, new, Raptor owner. I would like to tell you about my experience, from the start. In the police world, which is where I work, we call these types of things "atta-boys." You and Travis deserve so much more, but this is the least I can do. In 2018, I decided that I wanted a Chevy ZR2, but wanted to wait to see what the 2019s looked like. My budget was $40k, $43 tops. My wife and I are the type that will do 6 months of research to spend $50, so a raptor wasn't even on the radar, mainly due to price. We are frugal, and $70k on a truck seems silly. And realistically, one could buy 2 brand new ZR2s for the price of 1 raptor. Anyway, in April 2019, a guy who was on swat with me bought a brand new raptor, and took me for a spin in it. Needless to say, it was badass. So I started researching, which took months and months. Towards the latter part of the year, I joined the Ford Raptor Forum, It didn't take long for me to start seeing Travis's name come up. After crunching some numbers, my wife who controls the money, said a raptor would be easily doable, and paid off in under a year. The final test was driving my friend's raptor around Tucson for an afternoon, and taking it to a Chevy dealership where I test drove a 2020 ZR2. I truly wanted to do a side by side comparison. Within 30 seconds of sitting in the ZR2, there was no easier choice than going with the raptor. I got Travis's name/number, and texted him. In under 10 minutes, he responded, this was on a Monday. Travis was very patient and understanding and helpful in ways one can only dream of when buying a car. I can tell you that Travis is the exact opposite of what one thinks of when they picture a car salesman. In short, he could/should be a model salesman, or a poster-boy for what every salesman should aspire to be, how they treat potential customers, and their dedication. Travis even dealt with me on his days off. By that Friday, he answered my countless questions and alleviated any concerns, not only about the process, but about Ford, the raptor itself, and so much more. We corresponded through text, email, and phone calls. I'm sure I was a pain in the butt. I slept on it one more night, and on Saturday December 7th, called him and left my deposit. During the processing/waiting/build/delivery timeline, Travis continued to treat me like I was his best and only customer. I too was raving about him on the raptor forum. I have also told my fellow police coworkers, who always want trucks, and friends and family members about this whole experience too. In conclusion, as you can already tell, I'm Travis's biggest fan. Long McArthur Ford will also be my ONLY Ford dealership that I ever buy anything from. I have no idea what a Gen 3 raptor will look like, and while I plan on keeping my 2020 for a long time, I think I could be persuaded to seriously entertain a Gen 3. I will probably be further convinced after taking the Raptor Assault Course later this year. Oh, my wife used to drive a truck, but now has a Lexus RC350 sports car. It would not surprise me if we have his/hers raptors based on how much she likes mine. Obviously Travis will get the call! Kevin, Travis told me that you are a big reason he is so successful. I don't know how things work in your world, but thank you for allowing Travis to thrive. Travis needs a raise, a promotion, bigger commissions, and at a bare minimum should be training the next salesmen to do what he does. I would ask that you acknowledge his awesomeness, and please forward this to YOUR boss, or Ford, so they can see what type of people are working for them. Or post in the break-room or something so his fellow coworkers have a level to aspire to. You have customers for life. PS. Please keep sending more cookies!!! :o) Stay safe. More

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Great Service.Sadly Have to leave wit a B- rating, only Thing that would give An A+ rating in my book Is Customers leaving With A full tank of Fuel! Thing that would give An A+ rating in my book Is Customers leaving With A full tank of Fuel! More

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Great experience from start to finish. No pushy sales tactics at all and respectful negotiating. The only part that took some time was our salesperson was working with another customer initially. Even wi tactics at all and respectful negotiating. The only part that took some time was our salesperson was working with another customer initially. Even with that wait our visit took far less time than your average car buying experience. More

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Had a wonderful experience at Long McArthur. They all really went out of their way to ensure that I got a great deal and was well informed about the process. really went out of their way to ensure that I got a great deal and was well informed about the process. More

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