29 Reviews of Mike Krueger
September 08, 2017
Great Service The Schaumburg dealership is the best...friendly staff, and very knowledgeable technicians. I have owned several Toyota's ( 2 Camry's and presently The Schaumburg dealership is the best...friendly staff, and very knowledgeable technicians. I have owned several Toyota's ( 2 Camry's and presently a Rav4 Limited) and have not had any major issues, I have been to this dealership for general maintenance and that is something to be said about Toyota's. My car is always ready within the wait time given. More
Other Employees Tagged: Bart Szuba, Steve Lowell, Craig Widenhoefer, Anthony Mejias , Ed Thalhammer, Patrick2352
August 04, 2016
Engine light came on at only 80K I have been going to Schaumburg Toyota for years. This is my second Camry, first car lasted over 110K (1996 Camry) never had oil issue, current is 200 I have been going to Schaumburg Toyota for years. This is my second Camry, first car lasted over 110K (1996 Camry) never had oil issue, current is 2007 Camry and husband got his 4 runner here. there seems to be an oil consumption issue with the 07's. They gave me a rental, fixed the oil issue and fixed the engine problem which was part of the oil problem. Am happy with the service which is why I continue to come back. However I was surprised that this oil problem seems to be happening to many 07's from the research I did online. I am loyal to Toyota and they have provided very good customer service, hope to continue coming but hope no more oil issues with current car. Camry's should last over 100K even 200K without alot of problems. Am guessing this may be a recall of the 07's. More
May 22, 2015
Resnick Dealerships Deliver All the Resnick Dealerships deliver what they promise at a fair price. And they are friendly while they do it, which is an added bonus. All the Resnick Dealerships deliver what they promise at a fair price. And they are friendly while they do it, which is an added bonus. More
Other Employees Tagged: Jerry McDuffie, Steve Lowell, Chris Haley, Max Giyas , Steve Huberty, Leah Interino
May 07, 2015
The best Toyota dealership around It takes a great person like Mike to run a service like a fine tuned engine (no un intended). He has always been very nice and answers any questions It takes a great person like Mike to run a service like a fine tuned engine (no un intended). He has always been very nice and answers any questions I have when I'm there and I see him. Great employee! More
Other Employees Tagged: Jerry McDuffie, Bart Szuba, Sean Richmond, Andy Pellegrini , Dave Bemis, Chris (evening service advisor)
January 12, 2015
Honest and Excellent Customer Service This dealership has an excellent service department. Their commitment to excellence makes me want to buy my cars and have them serviced at this deale This dealership has an excellent service department. Their commitment to excellence makes me want to buy my cars and have them serviced at this dealership. Christian Reburian thawed my frozen washer tank in record time and took the time to bring the frozen tank into the waiting room to respectfully show me why the washer spray did not operate. Mike Krueger took care of all my concerns. Mike listened to me as I explained that I had just recently purchased this 2013 Corolla from this dealership and had never added washer fluid. The previous owner must have added water instead of washer fluid. . The location of the washer tank made this impossible to see when the car was sold to me. Mike went to the used car sales manager. End result I was not charged. Honest efficient service. Everything possible was done to spare me any inconvenience. Highly recommend this service center ! More
Other Employees Tagged: Christian Reburian
December 18, 2014
Car Service The Toyota service time was extremely helpful, efficient, and friendly. I had an amazing experience especially given the fact that my services were on The Toyota service time was extremely helpful, efficient, and friendly. I had an amazing experience especially given the fact that my services were only recalls. More
October 26, 2014
Great service department!!! They know what they do and they take care of your car as if it's their own! Since I started taking the car for services at this dealership, I know tha They know what they do and they take care of your car as if it's their own! Since I started taking the car for services at this dealership, I know that my car is in good, professional and honest hands! Although the car was not bought from this dealership, they stand by Toyota warranties! After each service they honestly advice me about the condition of the car, let me know what is recommended to be done, but never try to add useless services. Each time the car needed to stay there for more than a day, or if they did not have a part in stock, they always leave me a message to let me know when the car is ready for pick up or when the part is there. No appointments, no long waiting, but always great service! More
Other Employees Tagged: Adam Chorzempa
October 19, 2014
Toyota Repair at Schaumburg Toyota I have never had an issue with your repair shop!! Everyone is friendly and they know what they are doing. Mike Krueger runs a great shop and I give I have never had an issue with your repair shop!! Everyone is friendly and they know what they are doing. Mike Krueger runs a great shop and I give him all the credit for the fantastic job everyone does. Let's face it, people learn from a leader, and Mike is a true leader at Schaumburg Toyota, you are very lucky to have him!! On a side note, I have got to mention Jerry McDuffie, whenever I go in for service, I always make sure I pop in and visit with him if he is around. That man is wonderful. I love talking to him and he is just so cool....I will always buy my new cars from him...the guy has got it ALL going on!! More
Other Employees Tagged: Jerry McDuffie, Rafael Sanchez , Edwin Thalhammer
March 06, 2014
I have been going to the service department at Schaumburg Toyota since 1996. Their team is the reason I keep buying Toyota's. I always receive excellent service. Thank you Mike Krueger and your Schaumburg Toyota since 1996. Their team is the reason I keep buying Toyota's. I always receive excellent service. Thank you Mike Krueger and your team!! More