Mike Peterson
Mike Peterson at Burnsville Toyota

Mike Peterson

Parts Manager

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.6
15 Reviews
4.6

15 Reviews

Write a Review

Dealership Experience

34 yrs, 5 mos

Languages Spoken

English English

15 Reviews of Mike Peterson

May 10, 2024

Dealership Rating
Employee Rating

Everything was done in a timely manner! No complaints on my end! Thanks a lot!😊😊 More

by HAYNES_KENYA
Service Price Transparency
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Recommend Dealer
Yes
May 14, 2024

Burnsville Toyota responded

Thank you, Kenya, for the positive feedback! We are glad to hear that everything was done in a timely manner at Burnsville Toyota. Your satisfaction means a lot to us, and we look forward to serving you again in the future! 😊😊 Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 25, 2024

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Burnsville is the best place to purchase and service your cars and trucks, I have recommended them to all my friends and family! More

by xiong
Sales Price Transparency
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Recommend Dealer
Yes
Apr 30, 2024

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 27, 2024

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Great service and fun to see videos of your car getting fixed. They are very accomodating while you wait. More

by DEBGUTZMANN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Colby, Patty Coleman

Mar 29, 2024

Burnsville Toyota responded

Hi Deb, and thanks for your kind words! We appreciate our team here at Burnsville Toyota and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 24, 2024

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Been serving my cars here for 30 years and love it like it was the first day. Sean was awesome! Thank You!! More

by xiong
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2024

Burnsville Toyota responded

Xiong, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 03, 2024

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Excellent Customer Service. They got me in last minute for tire replacement before a road trip. Their "Can Do spirit" is what business and customer service is missing in the wo More

by trishfamily
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Recommend Dealer
Yes

Other Employees Tagged: Mark Stibal

Feb 06, 2024

Burnsville Toyota responded

Trish, we are always willing to work with our guests no matter the situation. I am so happy to hear we could get your car fixed in time for your road trip. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 19, 2023

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My experience at Burnsville Toyota was very favorable. The only exception is the time I had to wait to get the paperwork finalized. More

by johnlwig
Sales Price Transparency
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Recommend Dealer
Yes
Dec 20, 2023

Burnsville Toyota responded

Thanks for your great review, John. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 11, 2023

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Best place to buy a car from and have bought 7 cars from the dealership. More

by kevin
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 13, 2023

Burnsville Toyota responded

Kevin, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 17, 2023

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Total waste of our time. The righthand doesn't know what the left is doing. More

by mongo111
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Johnston

Sep 19, 2023

Burnsville Toyota responded

I appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

September 12, 2023

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Ecelllent service. Very timly.only good things to remark on my experience with Burnvile Toyota. More

by MZAPIII
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2023

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 10, 2023

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Jason is fantastic - I’d hire him to teach our staff what customer service is and should be!! More

by 2006 4RUNNER with 250k Miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Colby

Sep 12, 2023

Burnsville Toyota responded

Your compliments and kind words mean so much to us and our team! I love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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