Michelle Leick
Michelle Leick at Burnsville Toyota
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Michelle Leick

Sales Manager

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

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4.2
21 Reviews

Dealership Experience

18 yrs, 4 mos

Languages Spoken

English English

4.2

21 Reviews

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21 Reviews of Michelle Leick

April 25, 2024

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Employee Rating

I appreciate the staff’s friendliness, attention to detail and thoroughness from the time I arrive to the moment I depart. More

by PAULHARPER22
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: DAS Admin, Tyler Borgen, Tyler Johnston , Man, Tyler I believeworking desk about 18:45 when I picked up my car. His attention to detail and clarification resulted in a sale of a needed item and future customer for a purchase. Kindness and quality service pays dividends in the present and future.

Apr 30, 2024

Burnsville Toyota responded

Thank you so much, for your unwavering support and for brightening our day with your kind words, Paul. I am truly grateful to have a community that is so supportive. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 25, 2024

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Burnsville is the best place to purchase and service your cars and trucks, I have recommended them to all my friends and family! More

by xiong
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Recommend Dealer
Yes
Apr 30, 2024

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 13, 2024

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Always a great experience. I have purchased 9 Tundras, 2 Forerunners, and a Tacomas since 2000. More

by BOB.MILBERT
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Recommend Dealer
Yes
Apr 16, 2024

Burnsville Toyota responded

Bob, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 24, 2024

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Been serving my cars here for 30 years and love it like it was the first day. Sean was awesome! Thank You!! More

by xiong
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2024

Burnsville Toyota responded

Xiong, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 22, 2024

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I had an appointment and the technician thought I was there for oil change, no clue about my last oil change since they did not look at all records and finally found it when the manager showed up. I. own More

by VINOM96
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: DAS Admin

Mar 25, 2024

Burnsville Toyota responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 17, 2024

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I’m very pleased with the service level and that I bought the car without a hassle and excessive sales talk. The price and the terms were straightforward and satisfied both parties. I’m a returning customer More

by tolik724
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2024

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 13, 2024

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The people at Burnsville Toyota have always been very friendly, kind, informative, and helpful. I have purchased 6 cars at this dealership and serviced all of my cars there since 2007. In fact, I would More

by MRSJOHANNS
Service Price Transparency
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Recommend Dealer
Yes
Mar 15, 2024

Burnsville Toyota responded

Congratulations on your recent purchase! At Burnsville Toyota, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact me if you need assistance with anything else! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 01, 2024

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Such a smooth process from start to finish. It felt honest and efficient throughout the entire experience. Was quoted an estimate and final price was aligned with told price. (Actually a but lo More

by JWESTLUND
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Recommend Dealer
Yes

Other Employees Tagged: Mark Stibal

Feb 05, 2024

Burnsville Toyota responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 19, 2024

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Sales not up to date on model details. The whole design on line & order by dealer is bogus. Sales says they dont order cars from Toyota.. 13+ mth wait for RAV4 as ordered - still dont know More

by debbie_hawks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 23, 2024

Burnsville Toyota responded

Thank you for taking the time to share your feedback, Debbie. I would like to discuss your concerns further, so please feel free to contact me at your earliest convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 12, 2023

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Everything went as planned and the service rep was courteous and informative. All was good. More

by PAT.OLSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: DAS Admin, Mark Stibal

Oct 16, 2023

Burnsville Toyota responded

Thank you for sharing your experience with us, Pat! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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