Richard Klaben
Richard Klaben at Klaben Ford Lincoln
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Richard Klaben | Page 84

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
854 Reviews

I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308

Dealership Experience

43 yrs, 4 mos

Industry Experience

50 yrs, 5 mos

5.0

854 Reviews

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854 Reviews of Richard Klaben

January 04, 2017

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Employee Rating

Great experience! I had a great experience leasing a Ford Focus from salesman Doug Carter. He was extremely knowledgeable and helpful! It was my first time leasing a ca More

by a.grano
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Friendliness
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Recommend Dealer
Yes

Other Employees Tagged: Doug Carter, Stephanie Slomberg

January 04, 2017

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Another GREAT EXOERIENCE at Klaben! Klaben has been my car dealer for years. The reason why I always go to Klaben for my automotive needs is 1.) Excellent product line 2.) Excellent Sak More

by Ggymmnast
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Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney , Matt Moyers, Don Xu

December 23, 2016

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New vehicle lease Working with the folks at Klaben was an effortless experience. Dave Mott took great care in answering all of my questions. The process went smoothly More

by Robodad
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Dave Mott

December 22, 2016

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TWO GREAT NEW TRUCKS! TWO AMAZING DEALS! I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELP More

by RICH@METALMAX
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Friendliness
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Jennifer Bowen , Doug Carter, Terry Colbert

December 19, 2016

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Guiene Smile Was not planning to purchase a vehicle that evening, I only had my driver license with me and an insurance card. Decided I would ask a couple of ques More

by Deborah Cook
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling, Jennifer Bowen

December 19, 2016

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Experience It was very good,except the length of time being there. Very good at going over the vehicle and the warranty. He showed more when I went back Monday e More

by JHARLEY53
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Nicodemus

December 10, 2016

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Doug is awesome! You can't go wrong with this dealership! Absolutely top-notch and the best people I've ever worked with in the business! I bought at least 10 new car More

by cagraczyk
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger, Christine Klaben , Doug Carter, Kenny King

December 07, 2016

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Purchase of 2016 Ford F-150 After shopping multiple Ford Dealerships locally for a new Ford F-150, I decided to take the hour drive to Klaben Ford. It was a hassle free experien More

by Ryan12
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney , Stephanie Slomberg

December 03, 2016

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Doug Carter was my salesperson and he was very good I had a very positive exp. very friendly and great customer service. I was also in and out very efficiently. the finance person was very good als More

by piergmgwr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Carter

December 01, 2016

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Great customer service experience; no high pressure Everyone I dealt with at Klaben was professional, knowledgeable, and courteous. Tom Nicodemus and I spent a couple of hours looking at vehicles, disc More

by tenthman4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Nicodemus, Stephanie Slomberg

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