I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
854 Reviews
Write a Review854 Reviews of Richard Klaben
January 04, 2017
Great experience! I had a great experience leasing a Ford Focus from salesman Doug Carter. He was extremely knowledgeable and helpful! It was my first time leasing a ca I had a great experience leasing a Ford Focus from salesman Doug Carter. He was extremely knowledgeable and helpful! It was my first time leasing a car and he walked me through all of the steps and gave me an awesome deal. I recommend him to everyone! I also found Stephanie Slomberg in finance to be very friendly and helpful. More
Other Employees Tagged: Doug Carter, Stephanie Slomberg
January 04, 2017
Another GREAT EXOERIENCE at Klaben! Klaben has been my car dealer for years. The reason why I always go to Klaben for my automotive needs is 1.) Excellent product line 2.) Excellent Sak Klaben has been my car dealer for years. The reason why I always go to Klaben for my automotive needs is 1.) Excellent product line 2.) Excellent Sakes 3.). Excellent Service and 4.) Excellent Care throughout the ownership of your car. More
Other Employees Tagged: Mike Cooney , Matt Moyers, Don Xu
December 23, 2016
New vehicle lease Working with the folks at Klaben was an effortless experience. Dave Mott took great care in answering all of my questions. The process went smoothly Working with the folks at Klaben was an effortless experience. Dave Mott took great care in answering all of my questions. The process went smoothly right through signing the papers with Jennifer. I have been buying vehicles from this dealership for over two decades. I am amazed to see many of the same faces still working for the Klaben team. That's a testament to Richard Klaben and the entire Klaben group. Thanks to everyone!!! More
Other Employees Tagged: Jennifer Bowen , Dave Mott
December 22, 2016
TWO GREAT NEW TRUCKS! TWO AMAZING DEALS! I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELP I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELPFUL TO GET YOU WHAT YOU WANT, AND GET IT DONE QUICKLY. I'VE BEEN WORKING WITH RICH KLABEN, TERRY COLBERT, AND MIKE COONEY FOR AS LONG AS I CAN REMEMBER, AND MORE RECENTLY, DOUG CARTER. RECENTLY WENT IN TO RE-LEASE ANOTHER VEHICLES DO TO UNEXPECTED HIGHER MILEAGE THAT I HAD PUT ON ONE OF MY VEHICLES. THEY WERE ABLE TO HELP ME GET INTO TWO NEW LEASES WITH MINIMAL COSTS. WHEN I WAS DONE, I LEFT THERE PUTTING OUT LESS MONTHLY THAN I WAS BEFORE I WENT IN. (END OF THE YEAR SPECIALS ARE GREAT!) I WOULD HIGHLY RECOMMEND THE KLABEN FORD-LINCOLN DEALERSHIPS, FOR SALES AND SERVICE, TO ANYONE. More
Other Employees Tagged: Mike Cooney, Jennifer Bowen , Doug Carter, Terry Colbert
December 19, 2016
Guiene Smile Was not planning to purchase a vehicle that evening, I only had my driver license with me and an insurance card. Decided I would ask a couple of ques Was not planning to purchase a vehicle that evening, I only had my driver license with me and an insurance card. Decided I would ask a couple of questions so as I entered the dealership I was greeted with a geiunie smile I saw his name tag that said Tim Sterling so instead of saying I have a couple of questions I said let's do this. Financing was so easy and fast. More
Other Employees Tagged: Tim Sterling, Jennifer Bowen
December 19, 2016
Experience It was very good,except the length of time being there. Very good at going over the vehicle and the warranty. He showed more when I went back Monday e It was very good,except the length of time being there. Very good at going over the vehicle and the warranty. He showed more when I went back Monday evening. More
Other Employees Tagged: Tom Nicodemus
December 10, 2016
Doug is awesome! You can't go wrong with this dealership! Absolutely top-notch and the best people I've ever worked with in the business! I bought at least 10 new car You can't go wrong with this dealership! Absolutely top-notch and the best people I've ever worked with in the business! I bought at least 10 new cars from Klaben and every experience has been outstanding! Thank you! More
Other Employees Tagged: Artie Gissinger, Christine Klaben , Doug Carter, Kenny King
December 07, 2016
Purchase of 2016 Ford F-150 After shopping multiple Ford Dealerships locally for a new Ford F-150, I decided to take the hour drive to Klaben Ford. It was a hassle free experien After shopping multiple Ford Dealerships locally for a new Ford F-150, I decided to take the hour drive to Klaben Ford. It was a hassle free experience and well worth the drive. Mike Cooney was an excellent salesman. Very knowledgeable and found exactly what I was looking for at a price that was within my budget. I highly recommend Mike Cooney and Klaben Ford for anyone searching for a new or used vehicle. More
Other Employees Tagged: Mike Cooney , Stephanie Slomberg
December 03, 2016
Doug Carter was my salesperson and he was very good I had a very positive exp. very friendly and great customer service. I was also in and out very efficiently. the finance person was very good als I had a very positive exp. very friendly and great customer service. I was also in and out very efficiently. the finance person was very good also. More
Other Employees Tagged: Doug Carter
December 01, 2016
Great customer service experience; no high pressure Everyone I dealt with at Klaben was professional, knowledgeable, and courteous. Tom Nicodemus and I spent a couple of hours looking at vehicles, disc Everyone I dealt with at Klaben was professional, knowledgeable, and courteous. Tom Nicodemus and I spent a couple of hours looking at vehicles, discussing features, etc. and I never felt pressured or rushed during our conversations. He had called in advance to get an idea of what kind of vehicle I was in the market to buy and selected 3 or 4 in advance based on our conversation. Stephanie Slomberg was very thorough in explaining financing options and each document as we went through them together. I met Rich Klaben and appreciate the culture he has developed at this dealership. I was extremely pleased with the car-buying experience at Klaben Ford. More
Other Employees Tagged: Tom Nicodemus, Stephanie Slomberg