Richard Klaben
Richard Klaben at Klaben Ford Lincoln
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Richard Klaben | Page 85

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
850 Reviews

I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308

Dealership Experience

43 yrs, 3 mos

Industry Experience

50 yrs, 4 mos

5.0

850 Reviews

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850 Reviews of Richard Klaben

November 21, 2016

Dealership Rating
Employee Rating

Great customer service! I couldn't have asked for anything better when it came to my last lease. The purchase was not planned and Klaben did everything they could to help. More

by Nikki1162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brinko

November 20, 2016

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Excellent I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the o More

by Danielle Furness
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Bob Paytas

November 18, 2016

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Amazing Klaben Ford, and especially Kenny King, have made my car shopping experience a pleasure for over 20 years. I just purchased my 10th are from them an More

by Eging043
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny King, Stephanie Slomberg

November 18, 2016

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Always a pleasure Klaben continues to be our go-to dealer. After many decades, we appreciate the longtime relationship and ease of doing business. Another fine Ford a More

by WrightHVAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline

November 13, 2016

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awesome experience We would recommend this dealership because they were attentive to our needs, listened to what we wanted and needed in a vehicle, and were upfront on c More

by TomandCindy
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Christine Klaben

November 08, 2016

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Exceptional service. Very professional team! They made me very happy by helping out with the cost of adding something that I thought the vehicle came with from the factory! Wow did Rich Klaben More

by Magnetic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Mike Brandvold

November 03, 2016

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Great Customer Service Rich Klaben stopped by to introduce himself to my wife and I, and thanked us for our business. Tom Nicodemus was very helpful and patient with us thro More

by Satisfied Edge Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Tom Nicodemus

November 01, 2016

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Great people and very effecient Service on my 2014 escape was done very professionally and on time. Mona was excellent. Then my salesmen convinced me to turn in my 2014 Escape and l More

by ARLENE_44312
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Mona Crooks, Jennifer Bowen , Tim Casto, Kenny King

October 30, 2016

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Klaben did it again.thank you once again I've gotten several 🚗 from Klaben owner and sales staff are wonderful they made it happen again. Thank you for blessing me Kenny , Richard,and Christ More

by MBFUNTIME2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Kenny King

October 28, 2016

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Employee Rating

Purchasing a Ford Focus. Please see my comments previously written to Ford Motor letter. Everyone was professional in their service to me. They were accommodating, knowledge More

by barigg
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Hryb, Tom Nicodemus, Stephanie Slomberg

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