Sebastian Thomas | Page 4

Excellent Service! Tuve un excelente servicio en el mantenimiento de mi Subaru Forester. Gracias por todo, los recomiendo. Todo muy limpio y organizado. Subaru Of Jackso Tuve un excelente servicio en el mantenimiento de mi Subaru Forester. Gracias por todo, los recomiendo. Todo muy limpio y organizado. Subaru Of Jacksonville #1 More

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Subaru of Jacksonville is like family We talked about buying a Subaru for several years before actually going forward with the purchase. We've been super happy with our decision to buy a S We talked about buying a Subaru for several years before actually going forward with the purchase. We've been super happy with our decision to buy a Subaru Outback from Subaru of Jax. We were so pleased with the first Outback and the SOJAX team, two years later we bought a second Outback! The SOJAX team is unlike any other dealership's team we've worked with. We bought both of our Outback's from Jerry Johnson, an outstanding salesman. If only all our other sales experiences were like working with Jerry!! Russell Hyatt and his service team are top notch and go above and beyond every time we have questions or need service. Again, we wish all of our service experiences with other businesses were as good as the service Russell and his team provide. In short, if you want a good vehicle - buy a Subaru (from Jerry or any of the SOJAX team,) If you want a good dealership team to support you AFTER the sale, go to Subaru of Jacksonville. They do it right! More

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Gabe professional and friendly. Excellent. Every employee I have ever encountered has always been cordial, efficient and welcoming. You could pay me to go to the other Subaru dealer in Jackson Every employee I have ever encountered has always been cordial, efficient and welcoming. You could pay me to go to the other Subaru dealer in Jacksonville, but it would take a lot of money. More

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Quick and good Just needed a free check of tires, fluids, etc. before a trip. It took almost no time. I've been coming here for years and have always been happy wi Just needed a free check of tires, fluids, etc. before a trip. It took almost no time. I've been coming here for years and have always been happy with them. More

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Easy first Time! I needed a spare key for my 2010 Forester and called the dealer on Friday and they were able to order a key and have it cut for me for Monday pickup. I needed a spare key for my 2010 Forester and called the dealer on Friday and they were able to order a key and have it cut for me for Monday pickup. When I got there the key was ready and I left to go start the car with the new key. It fit the ignition but would not start the car. I went back inside and the parts guy told me I would need to have it programed for $35 at the service dept. I asked if I needed an appointment and he said no, just go see one of the guys at the service desk. That's where I met Steven, he got the code for my car and went out and programed it himself. He apologized for the inconvenience and thanked me for my visit to Subaru of Jacksonville and told me there would be no charge. I was out of there in 10 minutes, but more importantly I know where I will go when I need service for my Subaru. More

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Very helpful Everyone was very helpful. My car and loaner were ready when promised, and all my quirky questions were answered. I was greeted with a smile. Everyone was very helpful. My car and loaner were ready when promised, and all my quirky questions were answered. I was greeted with a smile. More

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Attentive and courteous service and sales. This would be my 3rd car from Subaru of Jacksonville with both sales and leases. I have worked with Jerry Johnson who has been professional and stra This would be my 3rd car from Subaru of Jacksonville with both sales and leases. I have worked with Jerry Johnson who has been professional and straight in our dealings Service also attentive and fast. More

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Joseph Rodriguez and Service helped us out of a tight spot We had our car serviced at the dealership in Hardeeville SC on September 22 before going to Florida for a family visit. On our way home from Florida, We had our car serviced at the dealership in Hardeeville SC on September 22 before going to Florida for a family visit. On our way home from Florida, on September 26, we noticed smoke coming from the car and the low engine oil light came on. We managed to get to a gas station in Woodbine, Ga and we saw oil pouring out from the bottom of the engine. We called road assistance and a tow to the dealership in Jacksonville. My husband had contacted the dealership while we were waiting for the tow to see if they could help us. He spoke to Joseph Rodriguez and Mr. Rodriguez said that they would help figure out the problem. We arrived to the subaru dealership about 20 minutes til they closed. The Service Crew and Mr. Rodriguez pushed the car into the bay and discovered that the drain plug for the oil pan was missing. They fixed the problem and we were able to get back on the road to get home to South Carolina. I wish I could express better how grateful my husband and I to Mr. Rodriguez and the service crew, they really went above and beyond to help us get home. Mr. Rodriguez was very kind and the Service Crew (I wish I had gotten all their names) was so helpful and kind to double check everything before they returned the car to us. Thank you Mr. Rodriguez! Thank you Subaru of Jacksonville Service Crew! We were blessed to find such caring people. With Many Thanks! Jennifer Becker More

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It was the best experience I have EVER had buying a new car! Seriously, from my Salesman to the Finance Department and just generally every employee (Service Department, Parts) was so helpful. This truly is a f Seriously, from my Salesman to the Finance Department and just generally every employee (Service Department, Parts) was so helpful. This truly is a first class dealership. I'm so very happy with my new Subaru!!! More

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Above and beyond ALL others by Miles!!!!! This dealer is not about selling cars. It's all about the customer! Every single member of the Subaru of Jacksonville team is like family. They want w This dealer is not about selling cars. It's all about the customer! Every single member of the Subaru of Jacksonville team is like family. They want what is best for you and will go to any lengths to make that happen. I am on my 3rd Subaru since 2001. I've had other dealers service my car on occasion - but clearly learned my lesson. Subaru of Jacksonville is who I trust implicitly. If you want to get a great feeling from a car dealer and know that you are being well taken care of- whether it's for a purchase, service, or just some information about your vehicle- these folks are where you need to go! I've not found anyone else with this kind of integrity and sincerity! More

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