Valerie Rich | Page 6
Service Production Manager
Wilde East Towne Honda
5555 High Crossing Blvd
Madison, WI 53718
161 Reviews
Write a Review161 Reviews of Valerie Rich
January 24, 2020
Super Awesome I just bought my 5th car from Veli and I always have a great experience. He is fair and honest and treats me with respect. I will be back again for su I just bought my 5th car from Veli and I always have a great experience. He is fair and honest and treats me with respect. I will be back again for sure! More
Other Employees Tagged: Velislav Deshev, Kenn Ogunsola
October 31, 2019
Fantastic Dealership We just purchased our 3rd new Honda in less than 2 years here, and once again have been completely satisfied with the entire process. From start to fi We just purchased our 3rd new Honda in less than 2 years here, and once again have been completely satisfied with the entire process. From start to finish, I have nothing but positive things to say about each step. Scott Jensen has been our sales person each time, and frankly has been the best overall contact we've had in our 30+ years of new car purchases, anywhere. And the finance and service departments have also been top notch to work with. It is easy to recommend Scott and Wilde East Towne Honda to others. More
Other Employees Tagged: Scott Jensen , Cheryl Romo
October 29, 2019
Very happy with my experience at Wilde Honda. We've had 3 cars from there, 2 leases 1 purchase. Also very happy with the service department. cars from there, 2 leases 1 purchase. Also very happy with the service department. More
Other Employees Tagged: Scott Jensen , Cheryl Romo
June 26, 2019
Excellent service and support. My service advisor is Valerie Rich, and she is by far the best service advisor I have ever worked with at any dealership in the Midwest. She provides My service advisor is Valerie Rich, and she is by far the best service advisor I have ever worked with at any dealership in the Midwest. She provides the absolute best in customer service and support. She always ensures that I know exactly what to expect at each visit, and I always know exactly what I am paying for at at visit. She always exceeds my expectations, and she is a great person to work with at all times. She knows her stuff, but never puts pressure on me to purchase services. She is the reason I have my Pilot serviced at Wilde East Town. Val is the tops! More
June 09, 2019
Genuine care, great customer service We had to drop off our Jeep Grand Cherokee for service early a.m., and were in a major hurry, so we may not have been completely clear in the work we We had to drop off our Jeep Grand Cherokee for service early a.m., and were in a major hurry, so we may not have been completely clear in the work we needed done. Valerie was in close communication throughout the day, gave us clear options. Upon pickup, she had left for the night, but Josh and Cheryl seamlessly stepped in without hesitation and addressed all of our questions and needs. Overall, the Wilde East Towne just strikes me as an upbeat place with good teamwork. They really follow through. Throw in the proximity factor to our home, free coffee and popcorn (ha)... no other place I'd go to service our vehicles. More
Other Employees Tagged: Joshua Krizan, Cheryl Romo
June 01, 2019
Purchase of new Honda CRV and service of Honda Accord. Your service staff is attentive and offers great customer service with quality workmanship. Most recently Cheryl Romo in Service gave great tips and Your service staff is attentive and offers great customer service with quality workmanship. Most recently Cheryl Romo in Service gave great tips and advise when selling my Honda Accord. Jeff Fox in Sales was great to work with when purchasing a CRV two weeks ago. He listened to what I was looking for in a new vehicle, was patient, and explained the features in a user-friendly way. The overall buying process was a good experience without complaint. I am pleased with the transport to and from work the day of service. More
Other Employees Tagged: Phil Hogans, Karen Hardrath, Jeff Fox , Samir Karimi, Cheryl Romo
April 25, 2019
THE BEST! I will never go anywhere else. Every single experience with WILDE ETH has been nothing short of amazing. Ken and Phil are so personable and enthusiast I will never go anywhere else. Every single experience with WILDE ETH has been nothing short of amazing. Ken and Phil are so personable and enthusiastic about what they do. Always ready to get things done and get you on the road! I continue to recommend them daily and will work with them as long as I am able! Thank you! More
Other Employees Tagged: Brent Alexander, Phil Hogans, Karen Hardrath, Kenn Ogunsola
April 23, 2019
Their Service Dept and Valerie are THE BEST! I didn't trust service departments until I met Valerie and the service team at Wilde Eastowne Honda. They are: honest, trustworthy, a great deal! I didn't trust service departments until I met Valerie and the service team at Wilde Eastowne Honda. They are: honest, trustworthy, a great deal! More
March 27, 2019
Buying a car is stressful I knew I would eventually want to buy a pre-owned certified Honda CRV. Laura and George helped me decide that it was finally time to buy a newer car I knew I would eventually want to buy a pre-owned certified Honda CRV. Laura and George helped me decide that it was finally time to buy a newer car considering my 1998 CRV was 20 years old. Laura was very knowledgeable about the new features in the newer CRV's and I appreciated the time she took to explain the general functions of these features. More
Other Employees Tagged: Karen Hardrath , Laura Kaleas, George Penny
March 06, 2019
OUTSTANDING Customer Service If I could give WETH 10 stars I would. The customer service that I received is second to none. Val Rich is outstanding! She was so kind and persist If I could give WETH 10 stars I would. The customer service that I received is second to none. Val Rich is outstanding! She was so kind and persistent on my behalf when it came to my Service issues. She really went above and beyond all of my expectations. I do not give reviews often, but with my experience I had, I felt it was the minimum that I could do. I have told everyone how great the service is here and I will certainly be back. THANK YOU! More