Criswell Chrysler Jeep Dodge RAM and FIAT

This was my best car buying experience ever. We have purchased from volume dealers, as well as hometown dealers, and none of those experiences even came close to this one. I found the car onli We have purchased from volume dealers, as well as hometown dealers, and none of those experiences even came close to this one. I found the car online, did the online credit application, went to the dealer, signed the papers, and drove away. It doesn’t get any better than this. Richard was an excellent salesman, and Don in finance was also excellent! There were no games, no xx, no lies, no omissions, and absolutely no negatives. I love the car! It’s exactly what I wanted! More

Great car buying experience. Leon Travis was a great salesman. I would highly recommend this dealership and salesman. Very helpful and great communication throughout the ordering Leon Travis was a great salesman. I would highly recommend this dealership and salesman. Very helpful and great communication throughout the ordering process. More

Connor is a good salesman. He is still new but stands by his word. Stop by and buy a car from him He is still new but stands by his word. Stop by and buy a car from him More

Richard the salesman did an outstanding job . I would recommend this dealership to my friends and family I would recommend this dealership to my friends and family More

The service department flooded my engine and now the service manager will not respond to my insurance's emails. John Newport tried and failed! service manager will not respond to my insurance's emails. John Newport tried and failed! More

If I could give a ZERO star rating I would. I’m beyond frustrated! It’s going on 3 months and I can no longer bite my tongue. I purchased my Ram 1500 Rocky Ridge back in February of this y I’m beyond frustrated! It’s going on 3 months and I can no longer bite my tongue. I purchased my Ram 1500 Rocky Ridge back in February of this year and my issues started two months after that. Needless to say my customer experience since then has been awful. In September I dropped off my truck with electrical issues, meaning, nothing was working and everything was offline. With zero communication from my service advisor, Neil Alban or any idea when or if they can fix my truck, I had to turn to Chrysler and state of Maryland attorneys office to file a lemon law. Still as of me writing this review today, there is no news or updates. More

It was possibly the best Truck buying experience I ever had. Quick to respond, attentive to details, professional and polite, Kevin is a real pro. The truck had a few issues upon delivery, and they went al had. Quick to respond, attentive to details, professional and polite, Kevin is a real pro. The truck had a few issues upon delivery, and they went all out to solve the problems. I highly reccomend Criswell Ram for your next purchase. More

My vehicle was up on the lift for 2 hours with nobody under it and then they hit me with a $250 labor bill to diagnose an exhaust leak. The new part will cost another $500 plus more labor. On top of that under it and then they hit me with a $250 labor bill to diagnose an exhaust leak. The new part will cost another $500 plus more labor. On top of that there is now a 3% fee to use a credit card. It's a dealer only repair, but I'm totally dissatisfied with Criswell. They used to be my go-to place for service. But NEVER again. More

Leon Travis made it easy for my son to buy his first car. He answered all questions asked and went above and beyond to make purchase easy. Thank you sir !!!! Satisfied parents. He answered all questions asked and went above and beyond to make purchase easy. Thank you sir !!!! Satisfied parents. More