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Heritage Mazda of Bel Air
Fallston, MD
1,883 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,883 reviews
September 27, 2023
Very good service, that's everything possible so that I was happy with the service was happy with the service More
by miguel123240
September 26, 2023
Chris got me into a great car and made me feel comfortable through the process. comfortable through the process. More
by learntoeffingdrive
Employees Worked With
September 25, 2023
Excellent customer service from start to finish. Ken Arment and Justin Craig were easy and efficient to work with. Ken Arment and Justin Craig were easy and efficient to work with. More
by steeda83stang
September 22, 2023
Ken, Josh and Justin were amazing! They helped us to get the financing we needed and get us in the car we loved!!!! They helped us to get the financing we needed and get us in the car we loved!!!! More
by ASALANGO89
September 22, 2023
Jessica Barlow 10+ rating Very personable, pleasant, honest, trustworthy, all-around, great person. I would recommend her to others looking for a vehicle. honest, trustworthy, all-around, great person. I would recommend her to others looking for a vehicle. More
by fatbac63
September 21, 2023
My wife and I had been trying to find the right new SUV for us for a while. After a lot of research we decided on a Mazda. Either the CX-5 or the CX-50. After telling a friend of this they recommended that for us for a while. After a lot of research we decided on a Mazda. Either the CX-5 or the CX-50. After telling a friend of this they recommended that we reach out to Ken and I am so glad that we took their advice. The customer service we were given by Ken as well as the Finance Director Josh was incredible. Not only did Ken take ample time to go over every option and difference in the 2 we were interested in his patience level with us while we went back n forth and waited on funds is so appreciated. We could not have had a better experience. We are so proud to be the new owners of a Mazda CX-50 and are so grateful to Ken, Josh and Justin for making it happen for us. More
by CSALANGO24
September 20, 2023
Justin Craig was excellent to work with. He was knowledgeable and straight forward. He helped get my Club ordered quickly and accurately. I look forward to working with him again in the futu He was knowledgeable and straight forward. He helped get my Club ordered quickly and accurately. I look forward to working with him again in the future More
by Anonymous
September 19, 2023
Easiest car purchase I've ever had. Ken was outstanding and made the car buying experience fun. Everyone at the dealership was super friendly and made time to listen to my stupid storie Ken was outstanding and made the car buying experience fun. Everyone at the dealership was super friendly and made time to listen to my stupid stories even when they were busy. Nice bunch of people. Purchasing a car should always be this easy. More
by BCJ1995
September 16, 2023
Amazing customer service from beginning to end! Paul delivered our car two and a half hour’s away with no complaints. The paperwork was super easy and the whole process was seamless. Paul delivered our car two and a half hour’s away with no complaints. The paperwork was super easy and the whole process was seamless. More
by torrie.harper
September 15, 2023
The overall process was organized, explained in detail and made easy by our salesman. (Ken Arment). and made easy by our salesman. (Ken Arment). More
by sfhall510
