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Lenoir City Ford, Inc.

Lenoir City, TN

4.8
1,188 Reviews
Everyone's Hometown Dealer...Where We Bring It All Together For You. Whether you are still in the shopping phase, or are an existing customer, it is easy to see why Lenoir City Ford has the Highest Customer Satisfaction Rating in the area. The Premier Dealer in East Tennessee, we are located just 5 minutes SouthEast of Knoxville off I-75 South. We offer one of the Best Selections of New Ford Vehicles along with the Biggest Used Car, Truck and SUV selections around, along with the Most Pleasurable Car Buying Experience in the Country. Our reputation is so high amongst our customers because they know when shopping for a New or Used Ford, or anything Pre-Owned that they will find the Right Vehicle here, because we are the Right Place, where you always get the Right Price.
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775 US-321

Lenoir City, TN

37771

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Showing 1,188 reviews

December 19, 2023

Everyone one was nice and very helpful, the service was great and everything was quick and easy More

by jdhall20001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for your kind words, and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

December 18, 2023

This was a great car buying experience. Cecil did everything he could to assist us in this purchase. This was a no pressure situation and they were transparent in the deal. We drove 3.5 hou More

by suirwin72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Lenoir City Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

December 15, 2023

Three weeks off the lot and major mechanical issues and the dealership doesn’t care. More

by helowe7
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
David Bentley
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

My only experience with Lenoir City Ford is leasing my 4th vehicle, and oil changes. Through all of these years, Cecil has been my "go to". person. He helps me in every way and makes the experience as e More

by lasp4.43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Lenoir City Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

December 14, 2023

Brittanie was The Best! She was SO knowledgeable about the different cars, and what she didn't know, she knew where to go to find it. I'd buy my next car from her in a Hea More

by gazlayp
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittanie McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for your kind words, and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

December 13, 2023

Sale staff was excellent. Of course a free truck would make my experience better! Hahaha! More

by dlusignan54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Wolfenbarger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Clay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Churchwell, Ben Reel, Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

December 13, 2023

Andrea at Lenoir City Ford did a fantastic job assisting me to find the right Ford for my future travels! From beginning to end, my interaction with Andrea was welcoming and informative about the vehicle an More

by bundylog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Lenoir City Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

December 13, 2023

I appreciated the efficiency of the car buying process at Lenoir City Ford. I never have liked the car buying process but Cecil made it as drama free as possible. Overall, Cecil is the best salesman I have e More

by dennispack.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Pina
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hi Dennis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

December 12, 2023

Very personable and easy to work with. Took plenty of time just making us comfortable and showing us they would really like to earn our business as customers. More

by NJHICKS48
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

December 10, 2023

Britt was awesome. She made everything really easy. Plus wasn’t pushy or over bearing anything like that. I will gladly recommend her to others looking to buy a vehicle More

by drewflanary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittanie McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hi Drew, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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