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Five Star Ford

North Richland Hills, TX

4.9
8,351 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,351 reviews

May 31, 2024

We had a wonderful experience purchasing our Ford F-150 King Ranch from 5 Star Ford! Lewis Bass was our top notch salesman that did an excellent job communicating with us from start to finish. Who knew More

by Jill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

This is our second experience buying a car at Five Star Ford, this dealership is so wonderful to work with. We purchased a Ford Explorer. More

by Fort Worth-Judy
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

This is my third purchase at this dealership working with William May. I like working with William because there isn't a lot of back and forth games with the sales manager as there are with many dealerships More

by David V.
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tut Edwards
May 26, 2024

My wife and I recently purchased a Ford Maverick, and we couldn't be happier with our experience. Alfred El-Darazi was incredibly helpful throughout the entire process. He made sure we got the best deal pos More

by Datguyjoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

William May was great to work with. I had visited several other dealerships and actually test driven several cars. I even gave my contact information but NONE of them ever followed More

by abeazer45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

William May was very professional and knowledgeable. A pleasure to work with. He thoroughly explained all options and I felt helped me to chose the perfect vehicle for my needs. More

by Sue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Absolutely amazing service and attention to detail by Crystal and John, Crystal is the best! She goes above snd beyond to handle the smallest of details and be respectful of your time. As a business owne More

by F. Scott Chapman
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Their assistance and dedicated care to their customers are beyond what I have ever experienced in any dealership setting. Every employee from Alfred to Mark and all the way to Justin, have shown how much More

by Priella Tendean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Awesome work from Crystal Sanders and John Little to help us out with the SUV!!! More

by KimGarth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Alfred darazi was wonderful to work with. Easy to talk to and got me in my truck same day. Thank you alfred More

by claynorman498
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.