Back

Germain Lexus of Easton

Columbus, OH

4.9
980 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
Contact Dealership

4130 Morse Crossing

Columbus, OH

43219

Directions

By Type

Showing 980 reviews

August 06, 2025

Did not talk to her… either on drop off or pick up. I understand she was with someone or somewhere when I got there. I don’t know where she was when it was done. I didn’t talk to anyone about the servi More

by kquilts23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Germain Lexus of Easton responded

Thank you for taking the time to leave your feedback. We do apologize if your recent experience did not meet our exceptional standards and we will share this with our team. We hope to serve you again at Germain Lexus of Easton. See you next time!

August 05, 2025

Everyone at the dealership was very professional. At the same time they made you feel as if you were the only customer there. I was pleased and very satisfied with the level of service I received. I More

by DARYL.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Musselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Germain Lexus of Easton responded

Hi Daryl, it’s wonderful to hear that our team made you feel like a VIP at Germain Lexus of Easton. Thank you for the recommendation!

August 05, 2025

Fast efficient service center . We appreciate the use of a loaner car while we waited. More

by TWNORTHCOAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton. We appreciate your positive feedback!

August 05, 2025

Great service with clear communication and explanations, efficient completion of the work, and very nice setting - it is such a pleasure to be treated as a valued client by Germain Lexus of Easton! More

by john.mahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Germain Lexus of Easton responded

Hi John, thank you for your kind words! We're so glad you had a pleasant experience with us at Germain Lexus of Easton. We look forward to serving you again!

August 04, 2025

Excellent experience! My first Lexus and I love it. Highly recommend for anyone looking for a great car More

by MCRSMITH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanesha Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Germain Lexus of Easton responded

Congratulations on your first Lexus! Thank you for choosing Germain Lexus of Easton, and for sharing your experience. Enjoy the ride!

August 04, 2025

Nathan was right with me. Very professional and personable Going to the Lexus dealership is always a pleasent experience because of the people. Josh the customer person helpe More

by susankarnold
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Germain Lexus of Easton responded

Thank you for the amazing review! We're delighted to hear that Nathan and Josh made your visit a pleasant one. See you next time at Germain Lexus of Easton!

August 04, 2025

Professional and efficient service – very pleased with how quickly my car was evaluated and repaired. More

by sherrihiggins16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with our team! We're so glad we could assist you quickly and efficiently. We hope to see you again down the road at Germain Lexus of Easton.

August 03, 2025

Seems like they value customers and relationships. Ashley does a good job for her customers. More

by blakeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Germain Lexus of Easton responded

Thank you for the kind words for Ashley and the team. We appreciate your support here at Germain Lexus of Easton!

August 02, 2025

The service advisor was friendly and my service was completed in the time frame I was quoted More

by BYRONBVH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Germain Lexus of Easton responded

Thanks so much for the review. We look forward to your next visit to Germain Lexus of Easton!

August 02, 2025

I couldn’t be happier with my RX350 F Sport, from the initial sale to and including every service appointment, Germain Lexus at Easton and the Service Center on Morse Road are always top notch five star. More

by CASTORANOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy
Aug 05, 2025 -

Germain Lexus of Easton responded

We are thrilled you are so happy with your RX350 F Sport and our service team! Thank you for trusting Germain Lexus of Easton. It means a lot to hear we continue to earn your business! See you next time!

...
17
...