Greenway Kia West

Greatest Service ever! Fast and reliable Service Center. Everyone is always super friendly and glad to help with any questions. Very good prices on any work that's need Fast and reliable Service Center. Everyone is always super friendly and glad to help with any questions. Very good prices on any work that's needed. More

On Aug 5, I brought my car in for a windshield wiper repair at 11:30 AM. Tony told me I had to leave my car for days until 3 PM, then updated me at 4 PM that I’d need to bring it back another day. They repair at 11:30 AM. Tony told me I had to leave my car for days until 3 PM, then updated me at 4 PM that I’d need to bring it back another day. They didn’t have the part and were waiting on my warranty. He promised to call me before 1 PM the next day with an update never did. On Aug 15, I got a random text saying an appointment was set for Aug 19 at 9:30 AM no call, no confirmation to check my availability.Mine you that’s 10 days later.Back in Nov 2024, I had a similar bad experience with him (Tony) rushed out, nothing explained about the diagnostics, and the car started making a weird noise on the way home to late to take it back. I called multiple times, spoke to Maria, and was told my advisor would call me back never happened today is August 2025🙂. When I scheduled my appointment this Aug 5 with Maria front desk lady. I specifically said I did NOT want Tony as my advisor yet I still got Tony. I’ve been coming here since 2022 and used to have great experiences, especially with the Haitian advisor with dreadlocks (he transferred) and Advisor Jessica, who always gave updates within the first hour. At this point, I don’t know if this place is under new management now, The communication is terrible and it feels like no one cares about customer concerns anymore. It’s time to take my business elsewhere. More

Muy profesionales en lo que hacen gracias a ustedes tenemos carro del año...muchas gracias tenemos carro del año...muchas gracias More

My overall experience with this Kia Dealership is a 5/10 it has potential but I can say out of all the service advisor I have came across Brian Jones was a 10/10 it has potential but I can say out of all the service advisor I have came across Brian Jones was a 10/10 More

The experience was very good. They really work with me and help me out. It was awesome. They really work with me and help me out. It was awesome. More

Not the nicest auto dealership I’ve visited. Brian was nice to deal with but the condition of the service area including the customer waiting area were not the nicest Brian was nice to deal with but the condition of the service area including the customer waiting area were not the nicest More

Brett assisted me with getting the car serviced right away. He did a great job. away. He did a great job. More

They were very professional and they went beyond what I expected so I can get the vehicle expected so I can get the vehicle More

Tremendo servicio el de Mario. Nos consiguió exactamente lo que estábamos buscando. Quedamos súper satisfechos! Nos consiguió exactamente lo que estábamos buscando. Quedamos súper satisfechos! More

tha attention is immediately. . good place to wait clean and good service, Good information and service . good place to wait clean and good service, Good information and service More