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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,182 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,182 reviews

August 29, 2025

The sales rep Bill was easy to deal with and very knowledgeable. The other individuals I interacted with were pleasant and the finance manager knew what I wished and didn’t push me into changing my m More

by LISA.MEEKS1921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, Lisa, and thank you for shopping at Five Stara Subaru! It is great to hear Bill and our team took such good care of you. We are focused on helping you enjoy your new car. Stay in touch with Bill or me at 817-438-1700. Thank you for your business and 5-stars. Best regards, David Cheney, General Sales Manager

August 29, 2025

Excellent service received from Five Star Grapevine Subaru. Matthew and Ana Rodriguez kept me well informed of progress. The problem was corrected within estimated timeframe. Car was returned to me was More

by Lcorl7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Rodriguez and Andy from New Zealand
August 28, 2025

My experience getting a new key fob was mixed. Initially I was concerned with the final product, as well as the cost. Then my rep, AntonioReyes, made everything better. Antonio was great!! More

by denise@dbiea.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Reyes
Aug 29, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Denise, for recognizing Antonio's efforts to help you with your key fob issues. Customer satisfaction is a priority and if there is anything else we can do for you, please call 817-438-1700. You are a valued Five Star Subaru friend. Best regards, Jakob Ritter, Service Director

August 27, 2025

Went to the dealership exploring Subaru vehicles, but wife ultimately picked out a different car. James was very helpful through the negotiation process and was never pushy or overbearing. Managed to wor More

by Brokeio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Freeman
Aug 27, 2025 -

Five Star Subaru of Grapevine responded

Brokeio, We're so glad to hear that James provided such great service and was able to help you find the right car at Five Star Subaru. Customer satisfaction is a priority and James and our team want to hear from you at 817-438-1700 when you have vehicle questions. We appreciate your feedback and hope you and your wife enjoy your new car! Thank you, David Cheney, General Sales Manager

August 27, 2025

I need some help with some minor body work issues blah blah out of words More

by RALPHNOVAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Five Star Subaru of Grapevine responded

Ralph, Thank you for rating your Five Star Subaru experience. When we can help with future vehicle needs, please reach us at 817-438-1700. We appreciate the chance to offer our advice and expertise. Safe travels, David Cheney, General Sales Manager

August 25, 2025

John Mosquera went out of his way to be very kind and helpful to me. He spent a lot of time explaining the car and was patient. The dealership is fresh, open, clean, friendly, and hospitable. I appreciat More

by MINDYGIRL53
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Five Star Subaru of Grapevine responded

MINDYGIRL53, It is so great to hear about your Five Star Subaru visit. John is dedicated to helping our customers with a smooth shopping experience. When you have questions about your new Subaru, don't hesitate to call 817-438-1700. We are now focused on your driving journey. Congratulations! Best regards, David Cheney, General Sales Manager

August 24, 2025

My experience at Five Star Subaru was positive, and my salesman worked with me very well. More

by MURPHYP2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy (Ray) Kirven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, MURPHYP2010, on your new car from Five Star Subaru. We are excited to help you enjoy your vehicle. Please stop by or call 817-438-1700 for automotive advice any time. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager

August 23, 2025

James was extremely helpful when helping us navigate our purchase of a new vehicle. We never felt any pressure or stress at any point during the process. He was knowledgeable, polite and made it a quick and More

by Brandonpuckett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nart Abzakh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, Brandonpuckett, on your Subaru! James and our team are excited you shopped at Five Star Subaru and we remain available at 817-438-1700. Let us know how we can help you enjoy your new car! Safe travels and thank you for your recommendation. Best regards, David Cheney, General Sales Manager

August 21, 2025

I had to get a nail taken out a tire on My truck , They were able to get it taken care of with ease More

by cooper75067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for choosing Five Star Subaru for help with your truck's tire. Keeping you safe on the road is our goal. If there is anything else we can do to help with your vehicle, please call 817-438-1700. Take care, Jakob Ritter, Service Director

August 21, 2025

Advisor Pedro took care of my Ascent in a professional manner and his explanation was very helpful and clear. More

by HT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Aug 22, 2025 -

Five Star Subaru of Grapevine responded

Thank you, HT, for choosing Five Star Subaru and recognizing Pedro. Don't hesitate to call 817-438-1700 for additional vehicle advice or another appointment. We are here to help you fully enjoy your Subaru. Safe travels and thanks again, Jakob Ritter, Service Director

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