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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
3,437 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,437 reviews

November 07, 2025

My dude dason was fabulous. Really made my service visit simple. I will be back for certain. More

by cpfilline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Dason made your service visit at James Wood Chevrolet Buick GMC Decatur a positive experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

Told me 1-2 weeks but took over 6 weeks. Broke my windshield and billed me for it. Truck sat for 4 days with nothing being done when the service center was supposed to install a speaker. Mea More

by duanes3337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Sanders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Our team has acknowledged this review.

November 07, 2025

We have done business with James Wood Motors for 36 years and have been very satisfied with all interactions. More

by Duininck Inc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued trust in James Wood Chevrolet Buick GMC Decatur over the past 36 years! I appreciate your kind words and am thrilled to hear that you've had satisfying interactions with us. We look forward to serving you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 06, 2025

Krystal is an amazing addition to your service department. She's been my representative a couple of times and answered all my questions knowledgeably and showed great consideration. She makes the More

by Cindy McCage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Cindy! I am glad to hear that Krystal has provided you with exceptional service at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that her knowledge and consideration made your 2-hour drive worthwhile. I appreciate your kind words, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 06, 2025

James Wood Motors has been my go-to dealership for over 30 years. I appreciate the attention to detail and careful consideration. The after-purchase service is amazing as well. Bryan Stanley has been helpf More

by csassman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your long-standing support of James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that our attention to detail and after-purchase service have consistently met your expectations over the past 30 years. It's great to know that Bryan and Clay have been helpful during your experience. We look forward to continuing to serve you in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 06, 2025

One of the best auto dealerships I have ever done business with. They helped us work out the best possible deal based on our situation. More

by rdthomas_53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your feedback and am thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that our team was able to assist you in finding the best deal for your situation. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 06, 2025

I am pleased with the service but have an issue with agents advising that I need break pads and filters when they aren’t needed. I declined the service and checked and replaced the parts in question. Wh More

by ROYYANT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I appreciate you taking the time to share your experience with us. We're glad to hear that you were pleased with our service and that the repair on your vehicle was completed to your satisfaction. Your insights regarding the brake pads and filters are valuable, and we take your concerns seriously. We strive to provide the best service possible at James Wood Chevrolet Buick GMC Decatur, and your feedback helps us improve. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 06, 2025

Tyler Glaros and Jeff Morris took excellent care of me with my purchase. Thank You More

by bettyboopshots
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Betty! I'm thrilled to hear that Tyler and Jeff provided you with excellent service during your purchase at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 06, 2025

The entire staff did an incredible job including owner Raymond Woods They made purchasing my new Corvette easy and at a very good price! Not only that but over the last 2 weeks I’ve received multiple cal More

by ckbailey1114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our staff and the efforts of Raymond. It's fantastic to hear that you had such a positive experience purchasing your new Chevrolet Corvette. We are committed to caring for our customers and ensuring your satisfaction. We look forward to assisting you with any future car or truck purchases at James Wood Chevrolet Buick GMC Decatur. Thank you again for recommending us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 05, 2025

I had a great experience at James Woods, Tyler took great care of me and I love my truck! More

by brianeubanks84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Brian! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Tyler took excellent care of you and that you love your truck! We appreciate your feedback and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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