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Germain Lexus of Easton

Columbus, OH

4.9
1,221 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 1,221 reviews

March 27, 2026

Awesome experience and great customer service. Love how the service reps keep you updated with status of your car as well as text updates. More

by GO_BLUEMICHIGAN1965
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Daniels
March 27, 2026

Always a great experience, I will be back to get more of my services done More

by sabsten
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2026

Ashley is very knowledgeable! Always great service. I wouldn’t go anywhere else for service. More

by vuhu1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Germain Lexus of Easton responded

There is nothing better than a great review. We'll be sure your high praise reaches Ashley. Thanks for giving Germain Lexus of Easton your business, Vuhu!

March 26, 2026

My husband and I have been owner's of multiple different models of Lexus's over the past 7 or 8 years. We both would like everyone to know, these two individuals really contribute to the outstanding Lexu More

by THOMASHAAS1960
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Germain Lexus of Easton responded

We are so grateful for your loyal business and stellar review of our team, Thomas! Thank you from all of us at Germain Lexus of Easton - we look forward to welcoming you back next time!

March 25, 2026

The service department was wonderful in performing the “spring cleaning” on my SUV…….and my service rep was great - Jeff! More

by Psblwg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Germain Lexus of Easton responded

It's wonderful to know you were pleased with Jeff and the rest of our service team. We are grateful for your business and we hope to see you again at Germain Lexus of Easton!

March 25, 2026

Ashley responded quickly to calls and provided updates regarding inspection findings. Trusted both her and Technician’s input. Appreciated video of what technician was viewing under my car. More

by syd2131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Germain Lexus of Easton responded

Thank you for highlighting the open communication you had with Ashley! We hope you and your car have miles of safe travels ahead. See you next time at Germain Lexus of Easton!

March 25, 2026

Shuttle driver was extremely professional and friendly! Great experience as usual with a great atmosphere and friendly service. More

by debbiemartin55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Germain Lexus of Easton responded

We're delighted to hear our shuttle driver made such a great impression! Thank you for choosing Germain Lexus of Easton and sharing your feedback.

March 24, 2026

Every time I go, everyone is so friendly and very professional. They are also very accommodating. They explain what they are going to do with my car. The environment is very clean as well. More

by doweryrhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Germain Lexus of Easton responded

It's fantastic to hear you always feel welcome and informed at Germain Lexus of Easton. We truly appreciate your feedback and look forward to your next visit! Safe travels!

March 24, 2026

The service team was quick and thorough and did a complete check of my vehicle it helps keep it up to premium operation. More

by jprice0920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Germain Lexus of Easton responded

We are delighted to hear that our service team made a positive impression with their speed and attention to detail. Thank you for choosing Germain Lexus of Easton!

March 23, 2026

Great job! Always does an amazing job. Ashley was phenomenal Highly recommend for sure without a doubt More

by kyankovich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Germain Lexus of Easton responded

We're thrilled to hear of your satisfaction with Ashley and our team! Thank you for recommending Germain Lexus of Easton!

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