Subaru of Jacksonville

Fantastic service, quick done correctly the first time and incredible customer service. I highly recommend Mike Needham for all your service needs. and incredible customer service. I highly recommend Mike Needham for all your service needs. More

I’ve been to many Subaru dealers in CT, SC and FL and this is by far the best. Mike took great care of my car and kept me informed every step of the way. Great service dept! this is by far the best. Mike took great care of my car and kept me informed every step of the way. Great service dept! More

The service department is excellent! They got my car back on the road after a major issue with it. They got my car back on the road after a major issue with it. More

Great service area and our service writer Mike N was great!. Vehicle drop off is very convenient (dry and cool) the work was done and charged as promised. We’ll will be back. great!. Vehicle drop off is very convenient (dry and cool) the work was done and charged as promised. We’ll will be back. More

I genuinely love Jacksonville Subaru. We bring my Subaru Ascent in regularly for maintenance and have had a couple of issues that the service department has gone above and beyond with! Th We bring my Subaru Ascent in regularly for maintenance and have had a couple of issues that the service department has gone above and beyond with! They truly look out for me and my family the way they take care of my car. They consistently go the extra mile to minimize any inconvenience. Mike Needham in particular is an outstanding service advisor. Not only are he and the rest of the staff friendly, welcoming, and helpful - they are knowledgeable, efficient, and so kind! They have helped me get work covered under warranties, ensured I had a loaner car when they’ve needed it for an extended period of time, and always instilled a top notch level of confidence in the reliability of my own car. I can not more highly recommend Jacksonville Subaru and their outstanding team! More

John did a great job explaining many of the features our new Forester has; he is extremely knowledgeable, patient, and professional! new Forester has; he is extremely knowledgeable, patient, and professional! More

A very friendly staff and pleasant experience overall. Very clean location including the service department. Very clean location including the service department. More

I dreaded buying another car, but Bob was wonderful to work with and was patient with all my questions. He helped me find a car in the colors I wanted with the things that I wanted and didn’t push the thi work with and was patient with all my questions. He helped me find a car in the colors I wanted with the things that I wanted and didn’t push the things that I wasn’t interest in. He never made me feel rushed to make a decision. I’ve already given a friend one of his cards. More

John was very helpful answering all of our questions. He was thorough, took his time explaining how the many options worked and pleasant. This is the best car buying experience we’ve ever had. First clas He was thorough, took his time explaining how the many options worked and pleasant. This is the best car buying experience we’ve ever had. First class from start to finish! More

My wife and I worked with Jerry in Sales. He was patient, not pushy, and helped us with understanding the vehicles and answered our questions. He had a lot of knowledge of the brand and showe He was patient, not pushy, and helped us with understanding the vehicles and answered our questions. He had a lot of knowledge of the brand and showed us many of the features we were unaware of. We have some physical challenges but he helped us find a vehicle that could accommodate that. Thanks Jerry. More