Back

Byers Mazda

Columbus, OH

4.8
1,042 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
Contact Dealership

2435 Billingsley Rd.

Columbus, OH

43235

Directions

By Type

Showing 1,042 reviews

September 22, 2026

Great service, fast and friendly Service was very thorough and fast. Couldn't be happier with Byers More

by jwmccomas
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
September 21, 2026

Staff were very friendly and they made the process enjoyable. They detailed the car and it was presented nicely. The only semi negative comment would be that the car was sold to me with a quarter tank More

by makenzie.holt123
Recommend Dealer
Yes
Employees Worked With
Kallen abood
Sep 21, 2026 -

Byers Mazda responded

Hi Makenzie, thank you for the feedback! We appreciate your business and apologize for the mix-up with the gas tank. We hope to see you again at Byers Mazda!

September 20, 2026

It was very positive and I didn't feel any pressure to buy. Brianna took her time and answered and helped us all of our questions. More

by daeckert53
Recommend Dealer
Yes
Employees Worked With
Brianna Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Rogers
Sep 21, 2026 -

Byers Mazda responded

Thank you for sharing your experience! We’re glad Brianna provided a pressure-free and informative experience. We hope to see you again at Byers Mazda!

September 20, 2026

Everyone was very professional and communicated the time lines very well The atmosphere is very relaxing and snacks and coffee are very nice gestures for enjoying the waiting period for the service call. More

by ken.shaffer55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Byers Mazda responded

Ken, thank you for sharing your five-star review of the Byers Mazda team. It's wonderful that we made you comfortable, from our communication to our amenities! Safe travels!

September 20, 2026

Everyone at Byers was great to work with. The whole process went very smoothly and negotiation didn't feel like a fight like it might at some places. The entire team there are extremely frien More

by SWeiskittel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Renner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Byers Mazda responded

We’re delighted to hear the whole process went smoothly. Thank you for choosing Byers Mazda and for sharing your feedback about our friendly team!

September 19, 2026

Was grateful that they fixed an ongoing issue and that it was covered under warranty since it arose before my warranty expired in the spring. Also happy that they gave me a loaner when the car was not ready More

by Msdasolove
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevie Ballinger
Sep 21, 2026 -

Byers Mazda responded

Thank you for your feedback! We’re glad we could resolve the issue under warranty and provide you with a loaner. We apologize for the delay on day one and any inconvenience it caused. Safe travels from all of us at Byers Mazda!

September 16, 2026

Quick and easy Ray found a great vehicle for me within the parameters of what i was looking for More

by barber.brandon6880
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Snapp
Sep 17, 2026 -

Byers Mazda responded

Hi Brandon! We appreciate your shout-out to our team at Byers Mazda! We'll see you next time!

September 09, 2026

The team's always quick and professional. They make it easy to get in and get out quickly, and they always get the work done quickly and it's very thorough. More

by travis90
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
Sep 09, 2026 -

Byers Mazda responded

We are delighted to hear that you had such a stellar experience with our team, Travis! Thank you for choosing Byers Mazda and for sharing your support. See you next time!

September 09, 2026

I had a five star experience when purchasing my CX50 Hybrid at Byers Mazda but my recent experience when bring my vehicle in for a tire rotation and multi-point inspection was a joke. My CX50 came with More

by Glexdriver
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Stevie Ballinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Byers Mazda responded

We sincerely apologize for the confusion surrounding your complimentary maintenance and the tire rotation charge. We understand why this was frustrating, especially since you clearly explained what service you needed when scheduling. Please contact our service manager so we can review the situation and address your concerns directly.

September 06, 2026

Russel and everyone else at Byers Mazda is incredible! They were wonderful at helping us find a car in our budget, going out of their way to make sure it was in good condition. Russel treated us like fami More

by vitaslexi5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

Byers Mazda responded

It's wonderful to hear that Russel and the team made you feel like family! We're grateful for your business and your feedback. Thank you from all of us at Byers Mazda!

1
...