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Byers Mazda
Columbus, OH
839 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed..
We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 839 reviews
April 05, 2025
My service visits there are always a good experience. Everyone is professional and courteous. The videos are very helpful. Everyone is professional and courteous. The videos are very helpful. More
by SBERGEMANN0
Verified Customer
April 02, 2025
Great experience! Knowledgeable staff, no pressure car dealership that made my car buying purchase pleasant. Knowledgeable staff, no pressure car dealership that made my car buying purchase pleasant. More
by bbrucker2000
March 28, 2025
I still find the configuration of the new facility confusing- where to go , when. If the car had been washed—perfect. confusing- where to go , when. If the car had been washed—perfect. More
by sherivancleef
March 28, 2025
Wait time less than expected. Very clean spaces, especially restroom. Very friendly emplyees. good experience. Very clean spaces, especially restroom. Very friendly emplyees. good experience. More
by Becky Cross
Employees Worked With
March 26, 2025
Mike was great! When I arrived at the dealership everything was ready to go. I really appreciated the efficiency of all involved. Mike took time to go over the feat When I arrived at the dealership everything was ready to go. I really appreciated the efficiency of all involved. Mike took time to go over the features of my new car and answered any questions I had! More
by smwedell
Employees Worked With
March 23, 2025
My service rep was very professional and friendly. Thanks for the great service and I’ll be back Thanks for the great service and I’ll be back More
by dberg001
March 22, 2025
We have had an awesome experience all-around with this dealership! Our salesman, Russell, was friendly, informative, patient and no pressure. We had never bought a Mazda before, but will DEFINITELY consid dealership! Our salesman, Russell, was friendly, informative, patient and no pressure. We had never bought a Mazda before, but will DEFINITELY consider it again when we buy again! Everyone was helpful & kind. I recently returned for the 1st checkup since our purchase & was pleasantly surprised at how smooth the process was, from scheduling, being informed & being completed ahead of schedule. The checkup video was a great touch & builds trust. I mentioned to the man who coordinated the appt. (sorry, I forgot his name & “official” title!) that my 10 year old son would enjoy watching the video & he even suggested bringing my son with me next time & said they could show him around the shop :) That was very nice. More
by fuchsialeoparddew
Employees Worked With
March 22, 2025
The door handle was replaced as requested. However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the day to complete. Dropped car off at 7am, and picked car up at 3:30pm after receiving a text stating that the work was completed. The car was not cleaned with no explanation as to why not. I was told they’ll look into it and call me. Have not received a call. I live almost an hour away from the dealership so it’s not exactly convenient for me to leave my car all day especially for nothing. I have never considered having a car detail cleaned before but I thought I would splurge as I’m going on a special trip to see my son. I know this is over the top for me to add, but I’m extremely disappointed. I have terminal cancer and my time is limited and I just wanted to treat myself to something nice. I do realize in the scheme of things not having my car cleaned doesn’t compare to other real works problems. But the lack of service I received without any solutions offered is disappointing. More
by cliffwood
March 22, 2025
Everyone has been terrific this is my first purchase of Mazda . Stevie in service has been great 👍 Mazda . Stevie in service has been great 👍 More
by schlegel926
Employees Worked With
Other Employees :
Stevie in service has been terrific 👍
