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Byers Mazda

Columbus, OH

4.9
496 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 496 reviews

April 30, 2023

The entire dealership is amazing! The staff is friendly and extremely accommodating, and willing to go above and beyond for their customers Hands down, the best dealership around! More

by Comet_horn06
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan
May 01, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

April 28, 2023

Went in for scheduled oil change & met w/John to determine the best time for our next lease - left with a brand new vehicle! Another great experience w/John at Byers Mazda More

by Tim from Galena
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Eberhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2023 -

Byers Mazda responded

Hi Tim, thank you for choosing Byers Mazda to help with your vehicle needs! We appreciate your business and are thankful for your review.

April 26, 2023

We recently purchased a beautiful 2022 CX-5 Signature. John Bechtel was our sales contact. First of all his job is pretty easy because we LOVE Mazda products. We have recently owned 6 Miatas, 2 Mazda6, a More

by Dano GS350
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

April 23, 2023

Mike was awesome! Super helpful and efficient… made the process very easy, quick, and fun! More

by 18dorseyolivia
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Byers Mazda responded

Hi Olivia, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

April 17, 2023

john becthel solved my problem with the wee scratches like a pro! wonderful job. i feel so relieved now that seeing the buffing was a sucess. highly recomend this dealership now that my problem was solve More

by chuck wilson
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Byers Mazda responded

Hi Chuck, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

Apr 20, 2023 -

chuck wilson responded

there is a weird marbel thunking noise coming from the back. not loud but it occurs whether starting, stopping, or just driving. i cant find it. ill bring it in one of tnese days to see i your team can find it. whilst at auto zone a man says sharp looking suv?

April 13, 2023

This is my third vehicle purchased from Byers Mazda and the second with Michael O'Brien. He is always kind and personable and makes it clear that he wants to help. He took the time to walk me through all a More

by tayallen.212
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan
Apr 14, 2023 -

Byers Mazda responded

Hi Tay, thank you for choosing Byers Mazda to purchase your new vehicle. We appreciate your business and are thankful for your review.

April 13, 2023

Mike O'Brien was such a pleasure to work with at Byers Mazda! My husband and I had a wonderful experience working with Mike, Tim Waddell and Chuck Eberhart. Everyone was personable and patient with us whi More

by Dani B
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Eberhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Byers Mazda responded

Hi Dani, thank you for choosing Byers Mazda to purchase your new vehicle. We appreciate your business and are thankful for your review.

April 13, 2023

picked up my suv with wee scratches all over it. very shocking to us both. really floored me. 500 dollar clear coat?, really. looks bad. like it was sanded with fine grit. never had this happen on a More

by chuck wilson
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Bechtel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

chuck wilson responded

already did.

Apr 13, 2023 -

Byers Mazda responded

Hi Chuck, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Byers Mazda. Please contact Jeff Schwaeber at jschwaeber@byersauto.com and we will do our best to make this better. We hope to hear from you soon.

April 11, 2023

He was extremely helpful throughout the process. He was knowledgeable and helped me with everything that I needed. I would highly recommend Mike and Byers for your next purchase. More

by ericwolff3
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Byers Mazda responded

Hi Eric, thank you for choosing Byers Mazda to purchase your new vehicle. We appreciate your business and are thankful for your review.

April 05, 2023

Our buying experience from top to bottom was great! Mike O'Brien (our salesperson) was awesome. More

by jmcadow
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle. We appreciate your business and are thankful for your review.

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