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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
719 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 719 reviews

July 02, 2024

This was my first experience with Byers Mazda. I have purchased/leased many vehicles and this was by far the easiest. I would definitely buy/ lease another vehicle from Byers Mazda. More

by staceytreisch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your first vehicle experience, we couldn't be happier to hear that it was the easiest one yet. We pride ourselves on providing a seamless and enjoyable car purchasing process. Our team will be thrilled to know their hard work and dedication has been recognized. We look forward to working with you again in the future!

Helpful
July 01, 2024

All my questions were answered clearly and patiently. I had a pressure-free buying experience. More

by VL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Byers Mazda responded

Thank you for sharing your positive experience with Byers. Our team strives to provide clear and patient answers to all of our customers' questions, and I'm glad to hear they were able to deliver that during your pressure-free buying experience. We appreciate your patronage and are always here if you have any further questions or needs. Thanks again for choosing Byers!

Helpful
July 01, 2024

I’ve worked with Byers on a couple of occasions and have found them easier than most dealerships to work with. I’ve found them to be transparent and don’t use deceptive sales tactics. They takeaway some of More

by klings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Byers Mazda responded

Thank you so much for leaving us a review! We are thrilled to hear that you had a positive experience working with us. At Byers, we take pride in being transparent and providing excellent customer service. It's always a pleasure to work with you and make the car-buying process as enjoyable as possible. We look forward to working with you again in the future!

Helpful
June 22, 2024

Satisfied with service. Easy to schedule and the updates are convenient by text with video. Still salty my car isn’t washed with a service. More

by p_tolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 20, 2024

Efficient, polite and knowledgeable staff, no pressure to buy what you do not want. Overall pleasant experience. More

by ylipskerova
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we really appreciate it! I'm thrilled to hear that our staff provided you with an efficient and pleasant experience, as well as making you feel comfortable with your decision without any pressure. We strive to provide top-notch service and create a positive customer experience, so it's great to know that we achieved that for you. Thank you again for choosing Byers, we look forward to assisting you in the future!

Helpful
June 20, 2024

Great salespeople will do what it takes to make you glad you came to BYERS More

by collierbj1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review of your experience with BYERS! We're incredibly fortunate to have such dedicated and hardworking salespeople on our team. They truly go above and beyond to make our customers happy and we're thrilled that was reflected during your visit. We hope you continue to enjoy the products and services provided by BYERS and we look forward to helping you again in the future.

Helpful
June 19, 2024

Russell was gave us a great buying experience with his wealth of experience and knowledge. Unfortunately, the finance representative was not helpful in continuing this great buying experience. More

by Mazda50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Byers Mazda responded

Hello, thank you for taking the time to leave us a review. I am delighted to hear that Russell provided you with a great buying experience using his wealth of knowledge and experience. We take pride in our team's expertise and customer service, so it's unfortunate that your experience with our finance representative wasn't up to par. Please know your feedback will be passed along to the appropriate team for further improvement. Thank you again for choosing Byers, we appreciate your business and hope to see you again in the future!

Helpful
June 15, 2024

So grateful to have John Bechtel and Byers Mazda to help us purchase this gorgeous metallic gray Mazda CX5! John was absolutely fantastic - the highest standard of customer service, extremely accommodating, More

by Rachael Eaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Byers Mazda responded

Congratulations on your new Mazda CX5, we are thrilled to hear that John Bechtel provided you with exceptional customer service during your purchase! Our team at Byers Mazda strives to provide the best buying experience for our customers and we are glad to know that we have succeeded. We appreciate your kind words and recommendation and look forward to serving you for all your future vehicle needs. Thank you for choosing Byers Mazda!

Helpful
June 15, 2024

Sale person was great to work with. Had problem getting paper and paying for car. Took long long time to get out More

by Jjpieper555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 14, 2024

The people at Byers Mazda go above and beyond to take care of their customers. They are professional, knowledgeable, friendly and helpful. This is why I keep coming back. I trust them from the sale throu More

by shellylbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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Jun 17, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, and taking the time to leave a review. We are thrilled to hear that we have earned your trust and loyalty through our exemplary customer service. It is always a delight to know that our team members' hard work and dedication has made a lasting impression on our customers. We appreciate your continued support and look forward to helping you with all of your automotive needs in the future.

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