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Germain Lexus of Easton
Columbus, OH
1,467 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,467 reviews
October 15, 2026
The worst experience ever. How would an 84 month battery, that has never experienced a cold winter, that is only six months old need to be charged. The battery was purchased in How would an 84 month battery, that has never experienced a cold winter, that is only six months old need to be charged. The battery was purchased in April when the car was picked up and has never started like a new battery. They didn’t install the new battery that was paid for and will Not accept responsibility for the mistake. No new battery should need to be charged. Total dishonesty. More
by DARRELL.BLANKENSHIP
Verified Customer
October 14, 2026
Great service. Best service center that I have ever been to. Efficient and attentive. I give them an A+. Best service center that I have ever been to. Efficient and attentive. I give them an A+. More
by CURRYCPA
Employees Worked With
October 05, 2026
Jeff is very professional and courteous. He took his time to explain to me about the service that will be performed on each visit. He handles complaints and takes it very seriously. He took his time to explain to me about the service that will be performed on each visit. He handles complaints and takes it very seriously. More
by Tx cbus
Employees Worked With
October 02, 2026
Sam was great to work with they took great care of us and our purchase. our purchase. More
by rlehman
September 30, 2026
I like the service. the people there are always very courteous and friendly makes all the difference the people there are always very courteous and friendly makes all the difference More
by larrythorp67
September 30, 2026
Very friendly staff and Everyone answered my questions to my satisfaction. Appreciated the coffee and comfortable waiting area. my satisfaction. Appreciated the coffee and comfortable waiting area. More
by shouptina
Employees Worked With
September 29, 2026
Was met by a very nice salesperson who listened to my questions and concerns re a new Lexus. In fact, he did such a great job of securing my color choice for the interior and exterior, that I bought the questions and concerns re a new Lexus. In fact, he did such a great job of securing my color choice for the interior and exterior, that I bought the car!!! More
by ebaer
September 26, 2026
Fantastic experience all who dealt with me were extremely courteous and professional. Waiting room was spotless and quiet, bathroom was extremely clean. I would recommend to anyone. I don’t believe you could courteous and professional. Waiting room was spotless and quiet, bathroom was extremely clean. I would recommend to anyone. I don’t believe you could do anything to improve upon. More
by Bobroelle
Employees Worked With
September 25, 2026
Solid service with the team from the time we made our appt to the date we turned in our Lexus for the loaner. Finished up on the same day. Went to pick up and the team was rocking it from the time we pic appt to the date we turned in our Lexus for the loaner. Finished up on the same day. Went to pick up and the team was rocking it from the time we picked up and turned the loaner in. Very satisfied as usual so much we look for the same level of service from all providers in all industries. :) Lexus has spoiled us. More
by hiphoppergirl11
Employees Worked With
Other Employees :
Abu was our sales guy who was AWESOME not just this year but back in 2017 when he sold my BFF her Lexus which is why we returned to him again this year.
September 25, 2026
Service was performed in a timely manner. Texts from service dept kept me uo to date. Waiting are was comfortable with complimentary refreshments and Internet. Texts from service dept kept me uo to date. Waiting are was comfortable with complimentary refreshments and Internet. More
by TMGruzs
Employees Worked With
