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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,360 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,360 reviews

September 27, 2018

Tailor the Car Buying Experience to Your Needs! Mike & Tony were great in helping my mother and I get the car we wanted! Mike was very informative about the car's features and Tony worked with us st More

by mgmartinelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Tony Mills
Sep 28, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for the recommendation! We truly appreciate you taking the time to share your experience with us! We hope you have a wonderful day!

September 27, 2018

A quality experience that was positive, fair, and quick I had researched used luxury vehicles for 2 months on the internet and could not find the right fit for vehicle condition and price until I found my c More

by Pete H-B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you so much for your kind words! We are happy to hear that Rob was able to assist you. Please let us know if we can help with anything in the future! Take care!

September 25, 2018

Easy car buying experience! "No" is not in their vocabulary. Very helpful and informative of the entire process, positive and motivated sales persons. I never heard "no" from a More

by Stevilklown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing this great experience with us! We are happy to help!

September 24, 2018

A Great Experience This was one of the easiest transactions I have ever had. Barry was not only knowledgeable, he was amiable. I have dealt with other Mercedes-Benz de More

by Bandk
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for the kind words! That is excellent to hear! If we can help with anything else, please let us know!

September 19, 2018

Our experience at Mercedes-Benz of Hagerstown I would highly recommend Mercedes-Benz of Hagerstown. Our salesperson , Rob Edmonds, is so nice. He is very professional and really knows about the ve More

by M&MRansom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Sep 20, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you so much for your kind words and this wonderful review about our team! We work hard to provide an exceptional experience, and are happy to hear this. Please let us know if we can assist with anything in the future. We would be happy to help. Have a great day!

September 17, 2018

Excellent Buying Experience Our salesman, Barry London, was very knowledgeable and answered every question. The negotiations were easy and we felt taken care of, vice ripped off. More

by Cimiclady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Sep 18, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you so much for sharing your experience with us! We are happy to hear that Barry was able to answer all of your questions. If we can help with anything else, please let us know. Have a great day!

September 17, 2018

Excellent Car Leasing Experience I recently leased my ninth vehicle from Mercedes-Benz of Hagerstown. Barry London was a pleasure to deal with through every step of the lease process More

by zentzl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Sep 18, 2018 -

Mercedes-Benz of Hagerstown responded

Congratulations on your new vehicle! We are happy to hear that our team was able to assist you in finding the perfect ride. We appreciate you taking the time to share your experience with us! Please let us know if we may assist with anything in the future, we would be more than happy to help!

September 10, 2018

Purchased a Car Service was pleasant and fun! I met Mike Lavrenchik to see a particular car and never once did I feel pressured to purchase or look at any other vehic More

by JoanS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik
Sep 10, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for your kind words and terrific feedback, Joan! We always want our customers to have a great experience, and we are happy to hear that our team was able to assist you. If we can help with anything else, please let us know!

September 10, 2018

quick and easy I saw a car online at mb of hagerstown and went to look at it , a salesman was right out (Barry) he was very knowledgeable and friendly. I intention More

by dr olds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Sep 10, 2018 -

Mercedes-Benz of Hagerstown responded

We are so happy to hear of your great experience! Please let us know if we can assist with anything in the future! Take care!

September 10, 2018

Excellent service and best car buying experience ever. I found the vehicle I wanted online and sent a request for information. Mike Lavenchik contacted me that day and we quickly discussed a price and cam More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Sep 11, 2018 -

Mercedes-Benz of Hagerstown responded

Hi Jackie! We are so happy to read such a great review about your experience! We always strive to provide an exceptional experience we are are happy to hear than you enjoyed your visit. Please feel free to reach out if you have any questions or if we can help with anything in the future. Take care!

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