Rusnak Volvo Cars

Outstanding customer service! The entire staff at the dealership -- from reception, sales, management, service has been fantastic. Customer service is superb and they understand t The entire staff at the dealership -- from reception, sales, management, service has been fantastic. Customer service is superb and they understand the sense of urgency of their customers. I am so grateful for the experience I have had with Rusnak Pasadena. I have had at least 10 people tell me that they love my car and have been thinking of looking at Volvo's. I have recommended Rusnak Volvo Pasadena to all of them! More

10k service Great service, communication and friendliness. Na'eem is a very effective customer service professional. He communicated the specifics of the service Great service, communication and friendliness. Na'eem is a very effective customer service professional. He communicated the specifics of the service and then called us when car was ready More

Efficient and pleasant experience My visit was for scheduled maintenance and it was an efficient and pleasant experience. Mark, my service advisor was thorough and not pushy at all. My visit was for scheduled maintenance and it was an efficient and pleasant experience. Mark, my service advisor was thorough and not pushy at all. More

Best Dealership in Town I have owned many Volvo cars, including: GL240, V50, C30 .... & XC60. Thus I have used many Volvo garages and Rusnak is the very best dealership ever I have owned many Volvo cars, including: GL240, V50, C30 .... & XC60. Thus I have used many Volvo garages and Rusnak is the very best dealership ever. I purchased my XC60 from them and will buy my next Volvo from them. The service Department is 1st Class. You can trust the professional advice given. I have recommended Rusnak to friends and colleagues. More

There is a reason I purchased 4 car from Rusnak Pasadena The salesman was fair and candid about not overselling a car that would not fit my needs and for that reason he closed the deal. Both Sales and Se The salesman was fair and candid about not overselling a car that would not fit my needs and for that reason he closed the deal. Both Sales and Service department follow up with calls to see how you're doing. More

Quick and efficient. Anthony Marino was great to work with. Answered all my questions. I was in for routine maintenance on my XC 90 and a fix for the driver's window. Anthony Marino was great to work with. Answered all my questions. I was in for routine maintenance on my XC 90 and a fix for the driver's window. More

Excellent all around. Special recognition to Na’aam Adams. Mr. Na’eem Adams the service rep was excellent. He greeted me in the morning with a warm smile. He followed up with a phone call to report the servi Mr. Na’eem Adams the service rep was excellent. He greeted me in the morning with a warm smile. He followed up with a phone call to report the service was complete. And went the extra mile and met me at the local subway station in a curtesy car! Again outstanding customer service. More

Great Service We needed new rear brakes and rotors. Mark was great. He was professional and got us the best deal possible and he ensured the work was done in a ti We needed new rear brakes and rotors. Mark was great. He was professional and got us the best deal possible and he ensured the work was done in a timely manner. More

Quick, efficient, organized Went in for a routine warranty related issue...problem was diagnosed, replaced and completed. The process was relatively quick, organized, and efficie Went in for a routine warranty related issue...problem was diagnosed, replaced and completed. The process was relatively quick, organized, and efficient...and all was taken care of by my warranty... More

Great customer service The team and service are great although it can be improved if they have at least one more personnel. I think that would improve the wait time for clie The team and service are great although it can be improved if they have at least one more personnel. I think that would improve the wait time for clients that I have been observing during the few recent visits. More