BMW of Palm Springs

Car was there for five days. Service advisor was gone on my pickup day and no longer worked there. Hourly rates seem high ($200 to put in a battery). No good explanation from staf Service advisor was gone on my pickup day and no longer worked there. Hourly rates seem high ($200 to put in a battery). No good explanation from staff other than that’s the way it is. More

Great service. No pressure Was not expecting to trade in my Buick but got such a good deal could not refuse. Plus love Karen and Bob. Will hope for long friendship Was not expecting to trade in my Buick but got such a good deal could not refuse. Plus love Karen and Bob. Will hope for long friendship More

Service As always excellent and timely service. Sandy goes above and beyond to assure that my needs are met I wouldn’t consider taking my car to another deale As always excellent and timely service. Sandy goes above and beyond to assure that my needs are met I wouldn’t consider taking my car to another dealership. More

Prompt response, Honored the time said vehicle would be ready. Chris Hapner gave exceptional service, as we were traveling and in an emergency and needed 2- new tires. Honored the time said vehicle would be ready. Chris Hapner gave exceptional service, as we were traveling and in an emergency and needed 2- new tires. More

Everything ok except i wasn’t given a loaner car no loaner car, my car was in the dealership from Friday to Tuesday and no loaner car provided to me but over all good service no loaner car, my car was in the dealership from Friday to Tuesday and no loaner car provided to me but over all good service More

Great I brought my car in because the coolant light was on. The service department was very busy because of the Thanksgiving holiday and yet nmanaged to hav I brought my car in because the coolant light was on. The service department was very busy because of the Thanksgiving holiday and yet nmanaged to have the repair department do a full service. Now I don’t have to take it back next month. More

Client care We brought an older BMW in to fix some technical problems. The cost was much higher than expected, but the service manager - Chris - was very helpful We brought an older BMW in to fix some technical problems. The cost was much higher than expected, but the service manager - Chris - was very helpful and kept us informed as work was done. We will go back when necessary. More

Recall part fir 2009 x3. Had issue with electronic back window. But was fixed to satisfaction. Service rep Sandy and service manager very professional part fir 2009 x3. Had issue with electronic back window. But was fixed to satisfaction. Service rep Sandy and service manager very professional Overall good job More

Best service advisor ever!!! My car had a flat tire while traveling in Palm Springs and Bryan came to the rescue~ He was professional and genuinely considerate~ He even took his My car had a flat tire while traveling in Palm Springs and Bryan came to the rescue~ He was professional and genuinely considerate~ He even took his own time to drop off my key to the hotel due to my circumstances~ He is the BEST of the BEST!!! Thank you Bryan!!! More

Great experience Michael Pope was great to work with . He was low key , knowledgeable and pleasant to work with . The woman who helped me with the technology was also Michael Pope was great to work with . He was low key , knowledgeable and pleasant to work with . The woman who helped me with the technology was also great and really koher stuff! More