8 Cadillac Dealers near 48094near 48094

My sales person James was outstanding, he thought out of - deborahp.joyner

My sales person James was outstanding, he thought out of the box and provide a personal video of the XT4 via youtube before I visited the dealership; I watched this video several times as well as shared it with my family and was excited to see the car when I arrived at the dealership. James was very knowledgeable, professional, and respectful. He went out of his way to makes sure I had everything I need. I would recommend him to my family & friends.

Worked with Ryan on getting the new CT5 Picked up. - AURELH23

Worked with Ryan on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!

Service was quick and the service advisor (Chris Panetta) - Warrior392

Service was quick and the service advisor (Chris Panetta) was very helpful and friendly as was the rest of the service department staff. This was my first experience with this dealership but will definitely be using them again for service in the future.

I recently went into dealship to have some service work - Jank

I recently went into dealship to have some service work done . In the course of waiting a wanted to take a look at some if the newer vehicles that were available in my price range I was only looking at the time I spoke to a gentleman by the name of Eric Mihelic he was very cordial professional and knowledgable person who actually has me really now considering the vehicle, I would definitely come back when I’m ready and purchase that car from him. It was a great experience.

I I bought a used Cadillac XT4 in February, The - mkass

I I bought a used Cadillac XT4 in February, The dealership texted me a service reminder with two different packages for services offered. I made an appt online and selected one of the service packages offered on their website. When I arrived at the dealership for the appt. Randy gave me a list of things that were needed according to the mileage on the car and it was over $800. I told him I was only interested in the package I selected on the website. he said he had never heard of that, so I showed him on my phone that you can log into the website and make an appointment online and select the package. He would not acknowledge what i showed him, they would not service my car for the package price online. I spoke to Jared the service manager and he said that pricing was “not reality”. I explained to him that it is on the friendly cadillac website. He would not honor the package price that’s listed online. I wasted my time making an appt and going there Terrible customer service. He told me general motors does these offers and doesn’t tell the dealership. Not sure why he would want to offer that information to customers as it sounds unprofessional. I’ve bought 5 cars over the years from this dealership. I will take my business to Serra from now on.

2 failed engines and numerous Electrical issues on lease - Sickofit

This dealer is incompetent and u professional. They do not return calls and have no regard for the substandard care they sell and lease. Leased 2013 ATS. 4 cylinder. Needed a. new motor at 15000 miles and then again at 180000. Cue was also a failure. In the shop for weeks. Loaner ATS failed and the dealer did nothing. I had to call them back every time and car can't be fixed Would not recommend GM or this dealer to my worst enemy.