
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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The reception was really good. Explained everything in detail and gave a realistic time line. Loved the warm response and the work was great. Explained everything in detail and gave a realistic time line. Loved the warm response and the work was great. More
I found the financial manager Keith to be condescending. I dont care about his ocd. I dont care about his ocd. More
Low stress and friendly atmosphere, very professional approach. Would recommend this dealership and will return in the future when car shopping approach. Would recommend this dealership and will return in the future when car shopping More
495 mazda was a super easy and hassle free dealership to work with. They made transparency a priority. work with. They made transparency a priority. More
They called me 5 minutes before I was arriving for my scheduled appointment that they forgot to order my part for the service I was scheduled for. They wasted my time as I was already there. scheduled appointment that they forgot to order my part for the service I was scheduled for. They wasted my time as I was already there. More
Getting a car was a nice experience with Alex, compared to other dealers agents. He put no pressure and made us feel very comfortable. to other dealers agents. He put no pressure and made us feel very comfortable. More
Got my car back with a small scuff on a wheel. Wasn’t too bothered the scuff itself more so how they handled it. As usual no one wanted to own up to it even with picture proof. On top of that they Wasn’t too bothered the scuff itself more so how they handled it. As usual no one wanted to own up to it even with picture proof. On top of that they claimed to have gotten in contact with their wheel tire guy, but I haven’t heard anything in almost three weeks. Not worth my time reaching out to a dealership that can’t be the slightest bit honest. I wasn’t going to even bother with a review if they had reached out. The damage was so minimal it could’ve been overlooked if they just owned a simple mistake. More
Very helpful and very kind staff. Would recommend again again again again again and again Would recommend again again again again again and again More